
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
Friendly people and great service I recently purchased my Mazda 6 from bank street mazda. I was dealing with Amitosh (Tosh) Singh, he did a great job listening to my needs. He represen I recently purchased my Mazda 6 from bank street mazda. I was dealing with Amitosh (Tosh) Singh, he did a great job listening to my needs. He represented the car industry well by being fair to other car makers but carefully listing the Mazda advantage. He was patient and displayed great professionalism throughout the process. His manager Sean was also involved in the sale from start to finish and made sure that I was completely satisfied with the deal. Overall I found the service very good and looking forward to how they handle clients post sale. I highly recommend dealing with Amitosh Singh if you are looking for professional, courteous and respectful sales person. More
Excellent customer service Imad Khaddaj may be in his mid-20s but displayed an impressive knowledge of cars in general and Mazda products specifically and, unlike many young sal Imad Khaddaj may be in his mid-20s but displayed an impressive knowledge of cars in general and Mazda products specifically and, unlike many young sales people, he showed a careful balance in clearly wanting to earn our business but without applying undue pressure - a mature and respectful approach to customer service that merits being acknowledged as excelling beyond just 'good' service. While the second round of price negotiations between us, Imad and his manager, wasn't quite enough to keep us in the show room, Imad respectfully, cheerfully, carefully convinced my wife and I to stick around for another few minutes and his manager met us with another proposal that sealed the deal. On our way out of the dealership, we ran into a friend of ours who was beginning to look for a car and, without hesitation, we walked her over to Imad and were happy to introduce them. More
I didn't do the other dealer's test drive! :-) Thank you Sunny, for everything! Your professionalism, patience, and ability to deal with a somewhat befuddled customer far exceeded my expectations. Thank you Sunny, for everything! Your professionalism, patience, and ability to deal with a somewhat befuddled customer far exceeded my expectations. I was actually scheduled to do a test drive with another dealer prior to walking into this dealership, but, needless to say, that didn't happen! I now have a beautiful new car, that I'm very comfortable with, and look forward to many years of driving. Overall, the entire experience rates a 10 out of 10!!! More
Great Experience This was my first big purchase on my own without the help of mommy and daddy. They made my experience enjoyable and painless. They went over everythin This was my first big purchase on my own without the help of mommy and daddy. They made my experience enjoyable and painless. They went over everything in detail about the new car and i could not have been any happier with the service. I originally went in to have a minor touchup done in the service center and ended up signing off on a new car.I love this new car and without a doubt best move ive made. More
Mazda 3 Sport GT 2.5 2014 Ali was great! He was very courteous, professional,prompt and patient.He also took the time to really explain the features of the vehicle. I definitel Ali was great! He was very courteous, professional,prompt and patient.He also took the time to really explain the features of the vehicle. I definitely recommend him. My overall experience with the dealership was very good. I picked up my vehicle Mazda 3 Sport 2014 Black GT 2.5 on Sept. 3 2014. Jonathan More
I came, I saw, I bought. I was pleasantly surprised this afternoon when I came in with my daughter and grandson to look at new cars. Zein was very attentive to all three of us I was pleasantly surprised this afternoon when I came in with my daughter and grandson to look at new cars. Zein was very attentive to all three of us, my young grandson was quite taken with him. He answered all of our questions with ease and clarity, he dealt fairly and honestly with us. We walked away content with our new purchase and would highly recommend him and the dealership. Kevin (the money guy) was also quite knowledgeable and very helpful. Kudos More
Zein Reigns! Many years ago, I dealt with Bank Street Mazda, so was happy to bring my business to them again. Zein Jolan responded quickly to my e-mail & invited Many years ago, I dealt with Bank Street Mazda, so was happy to bring my business to them again. Zein Jolan responded quickly to my e-mail & invited me to come out. He was friendly, knowledgeable, & took me out for a test drive. He was respectful of my needs & answered my questions easily. He didn't have to upsell me; I decided on a 2015 and love it! I've already told my friends about my great experience with Zein, Moe, & Bank Street Mazda! More
Polite and down to earth Karim was very nice and polite and easy going. He called to tell me which new vehicles just came in after I gave him the criteria of what I was lookin Karim was very nice and polite and easy going. He called to tell me which new vehicles just came in after I gave him the criteria of what I was looking for. He helped me get a competitive price and informed me about the customer loyalty program, which pretty much made me make up my mind. I also dealt with Kevin in finance dept, who is very easy to talk to as well and very professional. More
Comfortable experience and fair price Was searching for a car and Bank Street Mazda became the place thanks to a combination of service and price. Karim found me a car that met my needs, a Was searching for a car and Bank Street Mazda became the place thanks to a combination of service and price. Karim found me a car that met my needs, answered all questions and possible concerns I had, and we made a fair deal that fit my price range. I left the dealership with a great car, two years of comprehensive coverage, and five years of free oil changes. Hard to argue with that deal. More
A refreshing experience One of the most refreshing auto sales and purchasing experiences I have ever undertaken. Our sales representative (Sunny) clearly was very well-inform One of the most refreshing auto sales and purchasing experiences I have ever undertaken. Our sales representative (Sunny) clearly was very well-informed and confident about the product. The test drive was thorough and we were allowed, indeed encouraged, to put the vehicle through some other-then-normal performance (high speed cornering) and emergency circumstances to demonstrate its road-hugging and straight-line braking features. Throughout the drive, Sunny highlighted the car, rather than talk down the competition. (With other dealers, we have experienced "How was your weekend?" chattiness and a running patter about flaws (real or imagined) with the competition.) Showroom meetings -- with both Sunny and their Finance guy Michael Webb -- were likewise very well-informed and at no time did we feel we were being pressured to buy up or to consider a vehicle other than the one we had in mind when we walked through the door. At this point, we are awaiting delivery, but if our coming relationship is to be reflected in our first encounters with the sales staff, we are greatly looking forward to joining the "Zoom-zoom"ers. More