
Bank Street Mazda
Ottawa, ON

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1,497 Reviews of Bank Street Mazda
Very enjoyable experience Needing to replace my current vehicle I went to this Mazda location under the advise of a close relative. After explaining to Patrick my requirements Needing to replace my current vehicle I went to this Mazda location under the advise of a close relative. After explaining to Patrick my requirements that any vehicle I look at needs to be able to seat my ill mother and her wheelchair, we began looking at cars. With an enjoyable test drive i explained I would not be able to commit to a purchase until i had time to think on it. At which point I schedule an appointment for the following day. After being an hour late a very patient Patrick helped my mother and I fit her wheelchair into the trunk of various cars for about two hours. Finally making a decision we sat down with Sean who helped guide us through the process of purchasing a vehicle. At no point did I feel pressured into making a purchase. Patrick and the Bank Street Mazda team were very accommodating for my situation and made my very first car buying experience memorable and enjoyable I defiantly recommend Patrick, Sean and the Bank Street Mazda location. More
Very Pleased. It helped that we knew what we were looking for as we did research on the product and the price, 2013 CX 5. We did not make an appointment, went to th It helped that we knew what we were looking for as we did research on the product and the price, 2013 CX 5. We did not make an appointment, went to the dealership, were greeted by Victor, took a test drive, negotiated a price and bought the vehicle. It was ready before the promised time etc. etc. Victor really knew the vehicle and all of the options, was respectful and very pleasant to deal with. We actually did not feel like we were dealing with a 'sales person' but with someone that was helping us make a purchase. More
New Car Purchase Friendly sales staff that did everything to accomodate our needs and price. Offered us different options within our target price. Enjoyed this first Friendly sales staff that did everything to accomodate our needs and price. Offered us different options within our target price. Enjoyed this first car shopping experience. More
Great Experience I had a great experience dealing with Patrick when I was looking for a new car. He provided a very comfortable situation as his main concern was to ge I had a great experience dealing with Patrick when I was looking for a new car. He provided a very comfortable situation as his main concern was to get me into a car that I liked, I could afford and was right for my needs. He is knowledgeable, honest, extremely helpful and very kind and courteous. I would recommended anyone I know that is looking for a Mazda to go see Patrick before they go any where else. Patrick helped make car buying easy and stress-free!! More
Happy, happy I happened to drop in on a night when they were holding a special event. About a half dozen friendly guys came to greet me at the door! They had the I happened to drop in on a night when they were holding a special event. About a half dozen friendly guys came to greet me at the door! They had the car I was looking for, and I appreciated the game of "pick the envelope" which gave me $300 off the warranty package. Am looking forward to picking up my red convertible. More
New Car Purchase A big thank you to Jason, Tosh, Sean and Rick for their fantastic customer service with regards to my Mazda 3 purchase. I actually enjoyed my car buy A big thank you to Jason, Tosh, Sean and Rick for their fantastic customer service with regards to my Mazda 3 purchase. I actually enjoyed my car buying experience, which is not something that many of my friends can say. Everyone was super nice and didn't seem to mind the endless questions that I asked... Can't wait to pick up my new car! Thanks again! More
Professional sale staff this is my first car in Canada and victor made it very simple and easy! he was very welcoming and professional while showing me different cars and lis this is my first car in Canada and victor made it very simple and easy! he was very welcoming and professional while showing me different cars and listening to my needs before deciding on which one to buy. he was very cooperative and helped me in selecting the right car and deliver on target date. More
Simply Amazing! This was such a good buying experience. This was my first time buying from a dealership and I was a little skeptical. Victor made me feel right at hom This was such a good buying experience. This was my first time buying from a dealership and I was a little skeptical. Victor made me feel right at home and at ease. He was extremely knowledgeable and was also willing to work with me and my budget. Chats were friendly and not pushy whatsoever. You can tell from the get-go he was more focused on finding the right vehicle for me than his personal agenda. I give him and the rest of the dealership 5 out of 5 stars for their supreme customer service. More
Good sale service My Sale consultant, Sunny Chadha, listened to my needs and ensure that I bought the car that fit my needs. Nice personality and very professional. My Sale consultant, Sunny Chadha, listened to my needs and ensure that I bought the car that fit my needs. Nice personality and very professional. More
Patrick Murphy. Hello. I was totally satisfied with my dealer Patrick Murphy. he made me feel at home. at ease. ran through everything in efficient manner. excellent Hello. I was totally satisfied with my dealer Patrick Murphy. he made me feel at home. at ease. ran through everything in efficient manner. excellent person to have in buying a car. Patrick went over and above to help me and I was totally pleased with him. and would recommend him to others that go to Mazda.....He was for sure a 10 in my Books.....thank you..... More