Bank Street Mazda

Completely Satisfied All of the staff I encountered were friendly, professional, and courteous. It was a pleasure to deal with Zein Jolan who was very accommodating and d All of the staff I encountered were friendly, professional, and courteous. It was a pleasure to deal with Zein Jolan who was very accommodating and did a great job in expediting the paperwork and helping me decide on some of the options I was looking at. I love my purchase and would gladly do business with this dealership again. More

Poor service and incomplete information My friend purchased a Mazda 3 last week and suggested I visit the dealership. Although the selection of used and new cars was good, she is still waiti My friend purchased a Mazda 3 last week and suggested I visit the dealership. Although the selection of used and new cars was good, she is still waiting to hear about when her car will arrive and did not receive any bonus for the referral. Once I found a car I wanted to purchase, I was given many payment options, without actually being provided with the price of the car, even after multiple requests for the price. After putting a deposit down to secure the car, I found it on their website for a lower price than what my payments work out to be. After calling the salesperson back, they changed the price again, and informed me that extras that I thought I was getting for free, I was actually paying for. When I asked for the breakdown of how the price and payments were calculated I was not given the breakdown. When I went back to the dealership the next day to finish the sale, I was provided with yet another price for the car and an even higher interest rate, which was not at all comparable to other dealerships or other rates listed on their website. I tried to discuss this with the sales manager, but they refused to negotiate the interest rate and repeated many times that the dealership has NO control over interest rates. When I was finally provided with the details regarding the breakdown of the cost of the car, there were also several admin fees added without prior explanation. After realizing that this is not a dealership I would like to enter into a long-term relationship with, I asked for my money back from my deposit. The sales manager told me that it would be mailed to me in 2 weeks, even though I paid by credit card the day prior. All in all, if you'd like to know what you're paying for, it will be a very negative car buying experience!!! More

Great car buying experience It was a pleasure to deal with Amitosh Singh (Tosh). He was friendly and knowledgeable and made us feel comfortable with the whole buying experience. It was a pleasure to deal with Amitosh Singh (Tosh). He was friendly and knowledgeable and made us feel comfortable with the whole buying experience. Never once did I feel pressured into anything. I would recommend to give Tosh a call when buying your next Mazda! More

nobody deals like dilawri! Great experience all around. First time buying new car. Was amazed on how fast and easy it was. Great price, wonderful staff makes buying a new car th Great experience all around. First time buying new car. Was amazed on how fast and easy it was. Great price, wonderful staff makes buying a new car the best experience. Planning on buying another car from Mazda in the future. More

Awesome Customer Service Victor was incredible and answered every question that I had. If he didn't know the answer he found it out quickly. He made purchasing the vehicle st Victor was incredible and answered every question that I had. If he didn't know the answer he found it out quickly. He made purchasing the vehicle stress free and easy. Best customer service I have had! More

Excellence with Balloons! I traded by 2006 Audi (purchased used there originally in 2010) for a new 2015 Mazda 3 GX. I test drove many cars from other dealerships in one day an I traded by 2006 Audi (purchased used there originally in 2010) for a new 2015 Mazda 3 GX. I test drove many cars from other dealerships in one day and ultimately I came back for my new Mazda. The dealership was having a midnight madness sale and the salesman Victor Douglas and sales manager Sean Curley were excellent to deal with. Victor presented me all my options and was very knowledgeable about the models I chose to look at. CX-3 and 3. He accommodated my requests to test drive both of these vehicles throughout the day. The whole transaction was simple and easy just as I like it. Thank you to Victor and Sean!! More

Great All the staff was very helpful. Very accommodating and understanding. And I got a great deal. Love my new car and got it very quickly. All the staff was very helpful. Very accommodating and understanding. And I got a great deal. Love my new car and got it very quickly. More

Amazing Experince Once Again! Trade my 2010 Mazda 3 GX in for a brand new 2015 Mazda 3 GS. A wonderful car and a wonderful experience once again. My family has purchased 8 cars in Trade my 2010 Mazda 3 GX in for a brand new 2015 Mazda 3 GS. A wonderful car and a wonderful experience once again. My family has purchased 8 cars in the past 4 years from Bank Street Mazda and the sales experience is consistently excellent! Friendly, no pressure, knowledgeable sales team. I was guided through the new car pick up today by Zein who was very helpful and did a great job of getting me settled into my new car. We will return to Bank Street Mazda for all of our future car purchases! More

Painless and Straight Forward! The process was very quick and painless and Moe knew everything about his cars. He was very straight forward with everything and felt he was always wo The process was very quick and painless and Moe knew everything about his cars. He was very straight forward with everything and felt he was always working in my best interest! Sean was also pleasant to work with, explained everything I needed to know and was informative. I highly recommend this team! More

Great Experience Traded in my old Mazda 3 for a brand new one. Tosh was very helpful and knowledgeable. He was kind and never pressured me. I was very happy with my pu Traded in my old Mazda 3 for a brand new one. Tosh was very helpful and knowledgeable. He was kind and never pressured me. I was very happy with my purchase and my experience! I am completely satisfied with my service. More