
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
Fastets and smoothest car purchase ever My sale was a tag team effort from the BankStreet Hyundai team and the experience was fast and smooth and courteous. I contacted the dealer early in My sale was a tag team effort from the BankStreet Hyundai team and the experience was fast and smooth and courteous. I contacted the dealer early in the morning, Shahir, from the internet for info on a Santa Fe, first thing after the open I was contacted by Shahir and he requested more detail. Once he understood my need, he spoke with the director Amir who gave me an idea of a price that the car satisfying my need would cost. He clearly explained all the details on the phone. I decide to go for a test drive at 13:00. Because I was early Juan took me for the test drive and gave me all the detailed explanations about the featured on the car. I was so impressed with the car that I successfully concluded my negotiation with Amir and I was the owner of a brand new Santa Fe 2.0T Premium at 14:00. Nice to do business with professionals. More
Excellent Customer Service I knew what I wanted and I didn't feel pushed, they didn't put me in something I couldn't afford unlike other dealerships. Although they did sway me I knew what I wanted and I didn't feel pushed, they didn't put me in something I couldn't afford unlike other dealerships. Although they did sway me a little on the color, but I'm very happy with my choice and with the friendly faces at the Bank Street location. Looking forward to years of uncomplicated driving. Couldn't go wrong with my choices, nor would Ernesto allow that. He worked hard on getting me the price I could afford and the car I wanted. Shahir was also very excellent, explained everything in great detail. Walked in there on a Friday having done my research and knew exactly what I wanted (there was a sale, so timing was everything, I went in on the last day at 4:00) squeaked by and made the deadline due to their professionalism. First dealership I dealt with where they were not one least bit pushy and that in car sales was certainly a breath of fresh air.... More
Excellent service Paul demonstrated the features of the car very thoroughly. Addressed my concern wrt fitting the Sonata in my garage. Made sure I understood the option Paul demonstrated the features of the car very thoroughly. Addressed my concern wrt fitting the Sonata in my garage. Made sure I understood the options for the car and most importantly stuck to my price range. Ashur showed me how the figures added up to the final price quickly and efficiently. Only way to improve the service was wrt offering to store my summer tires. Could have been discussed during the sales process rather thansortedout during the pickup process More
Purchasing our new Hyundai Elantra 2015 We just purchase our 3rd Hyundai Elantra at Bank Street Hyundai. It was an excellent experience. The staff was fantastic from the minute we walked i We just purchase our 3rd Hyundai Elantra at Bank Street Hyundai. It was an excellent experience. The staff was fantastic from the minute we walked in the front door to making the purchase. Our salesman Paul Deek was a very pleasant and personable fellow and we instantly felt comfortable dealing with him. Obviously being our 3rd time purchasing at Bank Street Hyundai we know the dealership is reputable !!! Great experience - recommend the dealership highly ! More
Amazing Very friendly, over all great experience. Had great patience with me while answering all my questions. Was welcoming every time I walked through the d Very friendly, over all great experience. Had great patience with me while answering all my questions. Was welcoming every time I walked through the doors. More
Outstanding customer service! Best experience I've had with a dealership. Staff was friendly and informative. Answered any questions I had. Would recommend this dealership to every Best experience I've had with a dealership. Staff was friendly and informative. Answered any questions I had. Would recommend this dealership to everyone in the future! More
February 2015 Great experience at Bank St Hyundai...from the second we walked through the doors, we felt very comfortable and no pressure at all. Paul was great, v Great experience at Bank St Hyundai...from the second we walked through the doors, we felt very comfortable and no pressure at all. Paul was great, very friendly and personable, and got me the car I wanted at a great price which was most important! Ernesto was also awesome and very helpful. Would definitely recommend Bank St. Hyundai as staff is extraordinary. More
Amazing! Got our new 2015 Hyundai Tucsan GLS. From walking in to driving away they were nothing but Professional. I have bought 2 other Hyundai's from other de Got our new 2015 Hyundai Tucsan GLS. From walking in to driving away they were nothing but Professional. I have bought 2 other Hyundai's from other dealers in the city, but this was easily the best. They even went the extra mile to ensure that the vehicle met our needs. It is difficult to find a salesman as honest as Paul, and helped me get the price that worked out for us. Thank you so much guys! More
Radical unexpected experiance Super friendly service and I found exactly what I wanted. I look forward to dealing with their service for the next five years for oil changes and oth Super friendly service and I found exactly what I wanted. I look forward to dealing with their service for the next five years for oil changes and other small maintenance. More
You Rock! I just got my new Hyundai today, so excited! This guys are amazing, Justin came to the Dealer on his day off to help me out. Juan Carlos and Ernesto t I just got my new Hyundai today, so excited! This guys are amazing, Justin came to the Dealer on his day off to help me out. Juan Carlos and Ernesto treat me like family. They are great, this is my second Hyundai from there, I meet Ernesto back in 2008 when I purchase my car and he is amazing. Thank you so much for everything, I highly recommend them. More