Bank Street Hyundai

Good customer service This is our second vehicle transaction with John Nicholson. He provide us with good customer service and explained the new contract and car specificat This is our second vehicle transaction with John Nicholson. He provide us with good customer service and explained the new contract and car specifications very well. Our thanks again John More

great family helpers First time buying a car for our twins on the way and they were helpful looking at our price budget, our style of transportation and refreshment for me First time buying a car for our twins on the way and they were helpful looking at our price budget, our style of transportation and refreshment for me and my fiancée. John, one of the sales manager or finance and Shahir are great guys that helped us get our used 2007 dodge caravan for our big family in a few days with a GREAT price. This car is going to ease our mind and I am eternally grateful for everything you guys have done for us. More

Happy Hyundai Owners We are very pleased with our experience at Bank St. Hyundai. Sam was very knowledgeable. And did everything to make our purchase go smoothly. Joe Y We are very pleased with our experience at Bank St. Hyundai. Sam was very knowledgeable. And did everything to make our purchase go smoothly. Joe Youngs, in finance was also great. There was no high pressure to purchase things that didn't suit our needs. More

Pleasant experience Bought a 2015 Tuscon during Hyundai Private Sale. Great experience with the sales and financial side of the process. Mike from Hyundai Canada was ex Bought a 2015 Tuscon during Hyundai Private Sale. Great experience with the sales and financial side of the process. Mike from Hyundai Canada was exceptionally helpful. Love the SUV. More

Good and efficient sale I came in with a few prices in mind and Sam was able to get me a good deal for the Elantra I was looking for. I am currently looking for a car for my I came in with a few prices in mind and Sam was able to get me a good deal for the Elantra I was looking for. I am currently looking for a car for my mother in law and I hope he will be able to assist me with this. More

Excellent customer service Professional, helpful, knowledgeable,efficient,friendly. Tony and Ashur were great. The purchase of a car can be very daunting. Both were highly compe Professional, helpful, knowledgeable,efficient,friendly. Tony and Ashur were great. The purchase of a car can be very daunting. Both were highly competent in their respective job duties and responsibilities.It was a pleasure doing business with these two fellows. More

Exceptional Service I recently purchased a Hyundai Elantra from Bank St. The staff were excellent and very helpful. I would definitely recommend Bank St. This was the be I recently purchased a Hyundai Elantra from Bank St. The staff were excellent and very helpful. I would definitely recommend Bank St. This was the best new car experience I have ever had. Thanks again. More

Anything to get the sale, zero customer care Staff at this dealership will tell you what you want to hear to entice you to buy. Do not expect your car to be delivered on time, and be prepared to Staff at this dealership will tell you what you want to hear to entice you to buy. Do not expect your car to be delivered on time, and be prepared to ask repeatedly for any promised "extras" to be delivered at all. Happy with the car, frustrated by the experience. More

3rd Hyundai Purchase We recently purchased our third Hyundai vehicle from Bank St. Hyundai. We have always had amazing service at this location and this time was no except We recently purchased our third Hyundai vehicle from Bank St. Hyundai. We have always had amazing service at this location and this time was no exception. From the moment we walked through the front door we felt at ease and comfortable. Rabieh Nassrallah was extremely knowledgeable and answered many of our questions before we even had a chance to ask them. We felt very confident with our decision and feel we received an amazing deal. In finance, Ernesto Lorello was wonderful and the process was swift and painless. We will definitely be returning when the time comes to upgrade our other vehicle. More

Classic bait and switch We were in to test drive a Veloster. Although we didn't come to a deal that day, we received a call from Juan Carlos, and then Nasser on the following We were in to test drive a Veloster. Although we didn't come to a deal that day, we received a call from Juan Carlos, and then Nasser on the following Monday, offering a deal on a 2015 Veloster. My son, the actual purchaser, said okay, we will be in on Wednesday. Please hold the car. Lo and behold, Wednesday morning we get a call saying "sorry car has been sold". Which part of "please hold the car" was not clear? I called the dealership and asked to speak to Amir or Mark, the sales managers, to express my displeasure with this sales technique. Guess what? No call. I work in a customer service industry and would hang my head in shame before providing such poor service More