
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
friendly,outstanding the best Ernesto and Justin great service,always friendly easy to deal with.They went beyond to give excellent service.I had been to other dealerships who had Ernesto and Justin great service,always friendly easy to deal with.They went beyond to give excellent service.I had been to other dealerships who had been both rude and abrupt to me. Ernesto and Justin treated with respect and understanding.I am happy to recommend, and have done that,them to everybody I know.Thank you for this great ride. More
Outstanding service I purchased a car at Bank Street Hyundai and everyone I came into contact with went above and beyond to make sure my experience was a good one. In par I purchased a car at Bank Street Hyundai and everyone I came into contact with went above and beyond to make sure my experience was a good one. In particular, Naser Sherif was really great and very patient answering all of my questions. I would (and have) recommended him to friends when looking to buy a Hyundai, he is wonderful to work with. He showed me every feature in my car and even helped set up my Bluetooth and radio presets. I had a great experience and am loving my car! More
Fantastic service! Thank you Naser! I received fabulous service from Naser and Ashur. Naser was very approachable and friendly and really took the time to show me all the features of th I received fabulous service from Naser and Ashur. Naser was very approachable and friendly and really took the time to show me all the features of the 2016 Hyundai Elantra. He was a very good listener and focused on my needs. I wasn't sure about purchasing a Hyundai and had previously visited Honda and Nissan. Naser's superior customer service really sold me on Hyundai. I felt that he helped me get an excellent deal on an excellent vehicle. Ashur was very helpful with the financing and great to deal with as well. I previously worked as a retail manager and customer service is very important to me. Thank you for a wonderful and fun buying experience! More
No pressure sales We dropped into Bank St. Hyundai to take a look at cars and we were able to look around without being inundated by sales staff. We dropped into Bank St. Hyundai to take a look at cars and we were able to look around without being inundated by sales staff. More
fantastic Ashur and Justin were fantastic. One phone call and Ashur provided me with the Gerry deal. Justin was great and and his knowledge of the Hyundai produ Ashur and Justin were fantastic. One phone call and Ashur provided me with the Gerry deal. Justin was great and and his knowledge of the Hyundai product made the delivery process easy. Thanks. More
2016 veloster turbo My experience with this dealership was simply amazing. very professional and warm team,helped me a lot by answering all questions and addressing all My experience with this dealership was simply amazing. very professional and warm team,helped me a lot by answering all questions and addressing all the concerns I had. you don't need to shop around, you must go see Bank street hyundai Love my new car.....THEY ARE THE BEST :D Thank you Ernesto, Joe, Juan and shahir More
Hyundai 2010 Veracruz We were looking for a 7 seat car and the decision was between the Veracruz and the Dodge Journey. We looked around on the internet and some of the que We were looking for a 7 seat car and the decision was between the Veracruz and the Dodge Journey. We looked around on the internet and some of the questions we sent out to other dealers were not answered quickly enough for our liking so we checked out Bank Street and took the car for a drive. We're happy we went with the Veracruz (aka Santa Fe XL). The Journey seems so much smaller next to the Veracruz and meets our needs well and we are happy. We found Ibrahim (our main contact) to be very pleasant to deal with, kind and helpful, even when we contacted him to assure ourselves of some extra questions. He was quick to respond, which was appreciated. Ernetso was very helpful in explaining the different options regarding assistance plans and financing options. He took us in before everything had been finalized which wasn't the normal procedure but it was helpful as we wanted to be in and out quickly. We heard him out and felt he had a nice manner about him. A secondary mention must go to Sam. As an experienced salesman, he gave us some extra helpful advice which made the experience nicer overall. We found all the staff that we had any interactions with to be nice to deal with. One thing we wished could have been given a bit more attention was the final clean up of the car. The interior windows and detailing had a smeary look due to the vinyl shine chemical applied. We would have appreciated a newer rag (and separate rags) being used. It seems that maybe that was missed. Otherwise, the car was given to us in the condition we expected and it was clean. The little extra detail mentioned would have resulted in a 5 star rating for us. We didn't notice on the car at the time of test drive and final mini-test that the car has a disagreeable slight pull-back on downshift at around 60-80 km per hour. Seems it's just something to get used to. Overall a very pleasant experience. Special thanks to Ibrahim! More
Here, you're family. There is something very special about the team at Bank Street Hyundai - they manage to remove the "car sales" aspects completely from the process of c There is something very special about the team at Bank Street Hyundai - they manage to remove the "car sales" aspects completely from the process of choosing and getting into a new car. From the moment you walk in you forget that this team wants you to buy a car because they focus on what you want and do it in a way that makes you feel like family. I was very impressed with the amount of knowledge and level of effort that Rabieh went to in presenting me the options and making sure that every little detail was how I wanted it after I made my purchase. The relationship that he built with me is long-term, and I will be sending my friends and family to him because I want them treated this well too. I very much appreciated Amir working with me directly on the final numbers and making me feel like everything is out in the open. The financial steps were the quickest and easiest I've ever experienced thanks to Ernesto. These guys know how to make the whole experience incredible. I love my car and I look forward to repeating this process many times with Bank Street Hyundai. More
Naser and Ashur is family! My husband and I came in looking for a specific vehicle and Naser helped us find our exact one. We loved that he is genuine and stuck with what we wan My husband and I came in looking for a specific vehicle and Naser helped us find our exact one. We loved that he is genuine and stuck with what we wanted. He showed us different versions of our vehicle but didn't pressure us to upgrade on what we were looking for. He stuck within our budget and made us feel like we were at home. We felt so relaxed with him as our salesperson. It wasn't like going into a dealership where the salesperson "sharks" you out and tries to get the most money out of you. He helped us and didn't make us feel obligated to buy. We will definitely be going to him for our next purchase in the future. Plus he has a crazy fun personality and sense of humour! I have written a review on Ashur but just incase it didn't go through, Ashur is super genuine and extremely helpful. He kept us in the loop with everything and made sure that our financing was at the best price possible. He gave us 100% on everything. He was simply AMAZING!! More
Great service from Sales Rep I purchased my 2010 Hyundai Santa Fe on August 15 2015. Shahir Moradi was the sales rep that helped. He was very knowledgeable and courteous in the wa I purchased my 2010 Hyundai Santa Fe on August 15 2015. Shahir Moradi was the sales rep that helped. He was very knowledgeable and courteous in the way he dealt with me. He was one of the few salesman who was not too pushy. Always had a warm smile and went above and beyond to make sure I was content and satisfied with my choice. Everyone at the dealership is very nice and I am convinced I made the right decision I'm purchasing my vehicle with Bank Street Hyundai More