
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
A great experience Excellent and friendly service, we very much appreciated all the help that Bank Street Hyundai gave us. Thanks so much for all of your help. Excellent and friendly service, we very much appreciated all the help that Bank Street Hyundai gave us. Thanks so much for all of your help. More
Excellent employees The hyundai employees has the best customer service I had ever experience before, specially the two employees that who guide me and help me to get the The hyundai employees has the best customer service I had ever experience before, specially the two employees that who guide me and help me to get the thing what I am looking for. This hyundai dealership is amazing and I will ask people to purchased their car in this company. More
GREAT EXPERIENCE !!! Customer service provided was excellent. Very much friendly suggestions were given that aided our decision making. Both Moe and Ashur was very much co Customer service provided was excellent. Very much friendly suggestions were given that aided our decision making. Both Moe and Ashur was very much cordial and helpful. More
SOLD! Both Rabieh Nassrallah and Ernesto Lorello made the shopping for a new car experiance a real pleasure, I would recomend you to a friend, Thank you! Both Rabieh Nassrallah and Ernesto Lorello made the shopping for a new car experiance a real pleasure, I would recomend you to a friend, Thank you! More
Stress Free New car purchase The minute I walked in the door at Bank Street Hyundai, I felt very comfortable. All the staff treat you like family. Our salesman, Louis was so inf The minute I walked in the door at Bank Street Hyundai, I felt very comfortable. All the staff treat you like family. Our salesman, Louis was so informative and well versed with knowledge of every car I talked about. He answered every question my husband and I had. He was very patient and pleasant which is one of reasons we purchased our 2016 Elantra from this dealership. He made sure every feature on the was taught and shown to us that we needed to know before we left the lot. He introduced us to the service department, showed us the service garage and booked our first oil change. Joe, our finance advisor, was very professional and was a "no pressure" guy. Again, very patient and made sure we understood everything. We also had a very smiley salesman -Shahir to keep us entertained while our deal was with the Manager. More
Absolutely Wonderful Sales Team! The staff really makes you feel welcome and like your buisness is important to them. Shane was amazing and was very honest with everything we went ove The staff really makes you feel welcome and like your buisness is important to them. Shane was amazing and was very honest with everything we went over, while not being pushy. He even picked me up at my house because I didn't have a drive. I would reccommend anyone interested in looking at a vehicle stop in and see him. The manager Amir was also very helpful and did everything he could to get us a good deal. More
Fantastic car buying experience! My husband and I were in the market for a new car and we decided to check out this dealership. We had always said we were going to buy a specific bran My husband and I were in the market for a new car and we decided to check out this dealership. We had always said we were going to buy a specific brand (not Hyundai), which we had always driven, but thought we would see what Hyundai had to offer. From the time we walked in, we felt very comfortable and relaxed. We spent 2 hours with Naser who took the time to explain our options and go over all of our financing details all the while entertaining our two children throughout the process, not an easy task! He encouraged us to do our research and we didn't feel any pressure to purchase. We went back and purchased our vehicle last night and the process was surprisingly seamless. Naser was great at negotiating the best deal for us and we are very happy with the end result. He has a great personality and makes you feel at ease. Ernesto, in Finance, was so helpful and walked us through the financing process. He was honest, and offered suggestions along the way to maximize the lifetime of our vehicle! We would HIGHLY recommend this dealership to anyone in the market for a new vehicle! Thank you so much. More
Excellent Dealership Up to now, I have bought three cars in a row from this dealership and always have been fully satisfied. Amir and Shahir make the buying process prof Up to now, I have bought three cars in a row from this dealership and always have been fully satisfied. Amir and Shahir make the buying process professional, pleasant, courteous and very fair to me, in my experience. Ashir works in the finance department and he is the same kind of quality of employee as the others. Furthermore, the service department has very good staff and provides excellent service as well. I have no complaints at all with Bank Street Hyundai, and I am a very happy customer with this dealership, which is why I rate them excellent. More
Awesome! Luke is professional, honest, and a great guy to deal. I hope that bank street Hyundai recognizes his hard work and dedication to customer service. Th Luke is professional, honest, and a great guy to deal. I hope that bank street Hyundai recognizes his hard work and dedication to customer service. Thanks Luke for all your help. I will be a returning customer! More
Above and Beyond - The people make a difference There is a reason you'll find this dealership at the top of the Hyundai recommendations - and I'm extremely happy to have experienced it first hand. There is a reason you'll find this dealership at the top of the Hyundai recommendations - and I'm extremely happy to have experienced it first hand. Justin offered an excellent sales experience, with no sales pressure, and he was responsive to all types of questions. Joe provided all the right info to help complete the financial side, and went well beyond expectations in ensuring we were satisfied with our purchase. All of the staff - from reception, to Amir, to Juan made us feel welcome and comfortable - all without the pressure of a typical vehicle purchase. I'd recommend this place to anyone interested in a Hyundai - in fact I already have! More