Bank Street Hyundai
Ottawa, ON
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1,566 Reviews of Bank Street Hyundai
TERRIBLE service I have purchased multiple cars and gotten all my service done at this location over the past 15 years even though it is all the way across the city fr I have purchased multiple cars and gotten all my service done at this location over the past 15 years even though it is all the way across the city from me solely based on the fact that the sales staff are friendly. However, as of late (the past few years), their service centre at this dealership has become incredibly disappointing. Not only do I come home with problems that didn't exist before I go in for a simple oil change or check-up, but the service desk representatives are incredibly rude. From acting incredibly unconcerned (they don't even look at your face when they talk), laughing at my face when I try to bring up or explain the problems I am dealing with because of their mechanics, to thinking they know better than me about how vehicles and administration works then even vocalizing such thoughts! The manager at least understands because he listens, but the people at the desk act like you're incompetent in every way because they're the ones not listening, hence cannot understand the situation. I have always had to talk to the manager or mechanic directly, which is just unnecessary and takes up so much more of my time. Even though it's only a few times a year that I have to interact with them, I will never be going back to this location ever again. I have no reason to be treated this way, nor a reason to put up with such unprofessional behaviour. I will be taking my business elsewhere. They have also limited their "customer care shuttles" to one-way and mornings only, which has also become very inconvenient. More
Great Service! Buying a Car was easy at Bank Street Hyundai! Everyone here at Bank Street Hyundai has made my purchasing experience so enjoyable and easy! Great customer service, I highly would recommend this de Everyone here at Bank Street Hyundai has made my purchasing experience so enjoyable and easy! Great customer service, I highly would recommend this dealership in the future! More
Was very welcoming and friendly atmosphere from the start. Stu was referred to me by a friend. He got me the best deal for my car on a trade in also great price for my new car with alot of extras to go with it Stu was referred to me by a friend. He got me the best deal for my car on a trade in also great price for my new car with alot of extras to go with it. He got me a managable price range that i could handle for my bi-weekly payments.Overall he was very pleasant easy to work with. Thanks Stu ,Amir, Ernesto More
World Class Service! Rabieh, Amir and Ashur. This is the second car my wife and I have bought from Bank Street Hyundai and I can honestly say Amir and Rabieh treat us like family. We are repeat c This is the second car my wife and I have bought from Bank Street Hyundai and I can honestly say Amir and Rabieh treat us like family. We are repeat customers because of their honest and genuine personalities. Rabieh is patient, trustworthy and goes above and beyond to see us walk away with a smile. Amir made sure we were getting the best deal possible and which made the stress of buying a car a breeze. His positive energy and attitude translates to the rest of the team at Bank St Hyundai. We also had the pleasure of working with Ashur in Finance who walked us through the finishing steps with professionalism and laughter. Both very welcomed in my books! Thank you Rabieh, Amir and Ashur for everything and look forward to doing business again soon! More
M E R CI - T H A N K Y O U Thank you to the whole team! Good service can be hard to find.. and many places tend to be pushy.. but the whole team at Bank Street Hyundai were very Thank you to the whole team! Good service can be hard to find.. and many places tend to be pushy.. but the whole team at Bank Street Hyundai were very friendly, relax and listened to my needs! Once again Thanks! I love my new Elantra GT! More
Awesome First time buyer, my boyfriend and I went back there as he got his car from this dealership. Great service from these guys, got a great deal. First time buyer, my boyfriend and I went back there as he got his car from this dealership. Great service from these guys, got a great deal. More
Amazing Service Bankstreet Hyundai made my experience of buying my first car a wonderful and simple journey! Everyone was so nice and helpful in helping me and my fia Bankstreet Hyundai made my experience of buying my first car a wonderful and simple journey! Everyone was so nice and helpful in helping me and my fiance choose the right car for us! It was easy and we got amazing service! More
Awesome! Sam & Chris were helpful, friendly, fun & very patient! This was my second car purchase from this dealership & until I met these two helpful employees Sam & Chris were helpful, friendly, fun & very patient! This was my second car purchase from this dealership & until I met these two helpful employees I was actually thinking of going elsewhere for my next car purchase. Sam & Chris changed my mind with the amazing service they provided & as a result I am once again a loyal customer! I couldn't be happier with them or with my new car! More
Amazing Service!! This weekend I purchased my first brand new vehicle. We started shopping around in August of this year and that's when we met Stuart Dodge. Stu is t This weekend I purchased my first brand new vehicle. We started shopping around in August of this year and that's when we met Stuart Dodge. Stu is the reason why we came back to Dilawri and why we didn't bother visiting any other dealerships. Friendly, honest, genuine. It was a pleasure dealing with Stu and we would recommend him to anyone! Amir was friendly, helpful, reasonable in our dealings, also a pleasure to work with. Chris was friendly and quick with the financing. Thanks everyone, I can't wait for my brand new Santa Fe to arrive! Carrie More
Best Car Purchase Experience This is the second time I purchased a car from this dealership, and I will continue to buy cars there. They are friendly, and courteous and try to ma This is the second time I purchased a car from this dealership, and I will continue to buy cars there. They are friendly, and courteous and try to make buying a car an easy and wonderful experience. They explain and show you everything and give you the best deal possible. There is no pressure to buy, and I would recommend this dealership to all my friends More