
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
Great service! My husband and I recently purchased a car from the 'previously loved' dealership. We were impressed with the no-pressure service we received while de My husband and I recently purchased a car from the 'previously loved' dealership. We were impressed with the no-pressure service we received while dealing with Stu. When financing the vehicle, we dealt with Ernesto, who helped us find the best rate for the car. Due to unforeseen circumstances, we needed the car a few hours earlier than expected. The team came together to make it happen. Raul stepped in for Stu, and Ernesto arranged pick up. We really appreciate the great service we received. More
Breach of trust We purchased a new car and also a remote starter. They charged us $700 for the latter. Soon we discovered that it was not the original Hyundai part, b We purchased a new car and also a remote starter. They charged us $700 for the latter. Soon we discovered that it was not the original Hyundai part, but a cheap generic. This is fraud. On top of that, the original part is only $550. The dealership agreed to replace the part, but they have not reimbursed us the difference in price. More
Great service!!! This is the second vehicle I've purchased from Bank St Hyundai...and both experiences have been excellent! The sales staff is both knowledgable and ap This is the second vehicle I've purchased from Bank St Hyundai...and both experiences have been excellent! The sales staff is both knowledgable and approachable without being pushy and there is no "playing hard ball". I have well done all of my servicing at the dealership as well and the service staff is also amazing. All in all, 5 star service every time I visit!!! More
Great Experience at Bank Hyundai! Outstanding customer service from Ashur and Naser! Professional, courteous and helpful! Very happy with my new purchase! I highly recommend dealing w Outstanding customer service from Ashur and Naser! Professional, courteous and helpful! Very happy with my new purchase! I highly recommend dealing with Ashur and Naser at Bank Street Hyundai! More
Excellent service The service was great. I am totally satisfied on my purchase experience. Thank you for your professionalism. I was treated very well. I will recommend The service was great. I am totally satisfied on my purchase experience. Thank you for your professionalism. I was treated very well. I will recommend this location to my friends. More
Great experience we came in wanting to look, but we found what we wanted quickly and for the right price. My wife is very happy with her car, Stuart and Joe made it a we came in wanting to look, but we found what we wanted quickly and for the right price. My wife is very happy with her car, Stuart and Joe made it a great easy experience and we walked away happy and what we wanted. Looking forward to future service from Bank Street Hyundia. More
Great experience We actually had fun buying a car here. We picked up a 2017 Santa Fe and they dealership and staff went to great lengths to get all the options we want We actually had fun buying a car here. We picked up a 2017 Santa Fe and they dealership and staff went to great lengths to get all the options we wanted at the price point we wanted. Would go there again for sure! More
Our Experience My wife and I wanted information about the 2016 Elantra Lease Program at $59.00 biweekly so we went to the dealership. We first encountered Naser Shar My wife and I wanted information about the 2016 Elantra Lease Program at $59.00 biweekly so we went to the dealership. We first encountered Naser Sharif who let us have the time to really look at all the cars in the showroom. Once my wife and I completed our tour, naser then took the time to explain the different deals that were available. He was very thorough and showed that he knew his products. We discussed the different options and my wife showed more interest in the GT. We decided to take the car for a test drive and were really impressed with the way it handled. We wereturned to the dealership, Naser asked us if we wanted to see some numbers for that car. We said yes and he came back with 2 options which he said would be further explained by Ernesto Lorello, the finance manager. My wife and I were both very impressed with Naser and would recommend him to anyone. Ernesto was also very professional and did his best to come up with the best deal for us. We really wanted a black GT and he was able to find one which was exactly hat we wanted. His service was exceptional and again I recommend him to anyone. Thanks guys, you are superb. More
Second Time Around Still Impressed We just bought our second Hyundai at Bank Street Hyundai and we were made to feel like a member of the family from the moment we walked in. Thank good We just bought our second Hyundai at Bank Street Hyundai and we were made to feel like a member of the family from the moment we walked in. Thank goodness we had been encouraged to purchase GAP Insurance last time because this meant, that although our car had been written off in an accident, we were able to pay off the entire loan. If your Finance Manager suggests GAP Insurance to you folks, please take their advice. You may find it to be well worth it. We were taken care of every step of the way and as expected, they provide great service and follow up during and after the purchase. Our Finance Manager had a big job in reconciling our account and he was amazing, working long hours on our behalf and advocating for us as needed. We can't thank Christoph enough for all of his help and the entire Bank Street Hyundai gang for their welcoming and professional service. Time and time again, we are so pleased to give them our business. More
Outstanding Even if we had to go shopping for a car with our two children, the staff was very welcoming and explained everything very patiently. They even offered Even if we had to go shopping for a car with our two children, the staff was very welcoming and explained everything very patiently. They even offered to entertain the children with popcorn and balloons so we could do a test drive with no distractions. Great price, outstanding service! More