
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
Great service, no pressure We visited in July but weren't quite ready to make a purchase. Naser was patient and didn't pressure us or treat us differently when we said no that We visited in July but weren't quite ready to make a purchase. Naser was patient and didn't pressure us or treat us differently when we said no that day. He kept in touch casually over the coming months but in a way that made us feel like valued customers and not in a way that made us feel pressured. It's why we ultimately returned to purchase from him in October. He was prepared for our visit that day and made it quick and easy! Ernesto in finance took care of the details of sale quickly and efficiently and was also friendly and personable. More
Nobody deals like Shahir!!!! Went to a couple dealerships around Ottawa but the staff here was very welcoming and helpful. Shahir was an excellent resource in determining the rig Went to a couple dealerships around Ottawa but the staff here was very welcoming and helpful. Shahir was an excellent resource in determining the right car in our budget, and even helping us meet out budget (NOBODY DEALS LIKE SHAHIR!) Shahir was very friendly, I enjoyed speaking with him and I look forward to dealing with him the future if needed. He was always happy to meet us with a great smile on his face. Many thanks to Christoph as well for getting the car and financing done very quickly to meet our time restraints. HAPPY HYUNDAI!!! -Jumanah More
Great Service I recently purchased a car at Dilawri Bankstreet Hyundai and dealt with Justin and Ernesto. They were both pleasant and happy to help me with my needs I recently purchased a car at Dilawri Bankstreet Hyundai and dealt with Justin and Ernesto. They were both pleasant and happy to help me with my needs and questions regarding the vehicle I bought. Strongly recommend them both for their excellent service. More
Outstanding service At Bank Street Hyundai, I was greeted by Shahir who asked me how he could help me. He helped me to fine a car that fit my needs and made sure it was At Bank Street Hyundai, I was greeted by Shahir who asked me how he could help me. He helped me to fine a car that fit my needs and made sure it was an informed decision by providing with information on the vehicles. I had brought my four year old with me and Shahir was very patient and understanding with her. He even went as far as to give her a toy to occupy herself. Once I had decided on a car and the features I wanted, I was introduced to Ashur to do financing part of my purchase. Ashur was also patient with my daughter and included her in the process. Ashur took my information and proceeded to get me favourable financing. As he would tell it, he had to ensure that I got the financing on my own if it was possible and a good interest rate. Ashur informed me of the good news the following day. There is a reason why Ashur has the many plaques on the wall, and it is because he determined to get the best for his customers. I am thankful for my new car and for Ashur and Shahir. This environment was friendly and professional. More
Great Service I recently bought a used car. The service was great. The staff was really helpful and pleasant. A great thank you to Raul ,Glenn and Joe. Cindy I recently bought a used car. The service was great. The staff was really helpful and pleasant. A great thank you to Raul ,Glenn and Joe. Cindy More
Great service! Our experience was awesome and we'll certainly recommend this dealership to other people. Rabieh was friendly and great to deal with. We appreciated h Our experience was awesome and we'll certainly recommend this dealership to other people. Rabieh was friendly and great to deal with. We appreciated his follow up calls. He wasn't pushy but helped us get exactly what we wanted! Many thanks for your professionalism! Myriam & Irving More
Purchase of 2017 Elantra I am all about the numbers.....it was a Honda Civic or Hyundai Elantra. Samer worked with me onthe numbers and it worked out, no second visit require I am all about the numbers.....it was a Honda Civic or Hyundai Elantra. Samer worked with me onthe numbers and it worked out, no second visit required at Honda Dealer, I was satisfied with what we settled on. Samer and others were helpful and polite. I have no issues returning for another car in the futre More
Great service Great experience overall. All of the staff was very helpful and never pressured you into doing anything. They gave me several different on what would Great experience overall. All of the staff was very helpful and never pressured you into doing anything. They gave me several different on what would suite me the most and were able to give me an incredible deal on my new car with with a lot of extra features. Would definitely recommend to other people. More
Great buying experience Nice selection of cars on the lot. Quick service from sales and when I made my purchase, painless paperwork and very happy with my new (to me) car! Nice selection of cars on the lot. Quick service from sales and when I made my purchase, painless paperwork and very happy with my new (to me) car! More
Amazing customer service and great staff! We bought our first new car from Dilawri Bank Street Hyundai. The experience was nothing short of exceptional. We compared a lot of prices and did a l We bought our first new car from Dilawri Bank Street Hyundai. The experience was nothing short of exceptional. We compared a lot of prices and did a lot of research to find the best car for us at the best price. After exploring many options and realizing that the car we were looking for might be out of our budget, we came across Armin Shahsavar at around 9 pm (dealer was open until 12 AM this day due to a "midnight madness" sale. We actually came in to look for a 2016 Hyundai Santa Fe since we thought we could not afford the 2017 one but Armin kindly helped us out and gave us the perfect options for our budget. We ended up purchasing a 2017 Hyundai Santa Fe Luxury AWD with several additions and were satisfied with the price. Dilawri has an amazing business model compared to Myers in my opinion. However, Armin (Sales Speciailist) Ernesto (Financial Manager), and Juan (I believe the Sales manager) all were very helpful in guiding us to the best car for our family and we actually ended up agreeing to purchase the car before they closed that night. They have a very nice team at bank street Hyundai and all of them are very honest and to the point. They did not tell me even ONE lie or trick. Many dealers will wish-wash there answers and not give you all the details. But this staff at Bank Street Hyundai is exceptional and I highly highly recommended getting a car from here. SHOUTOUT TO ARMIN! He is the one who made it all happen with his time and effort. Ernesto was very polite and nice and guided us to the best financial package. Very excited to drive our new car. Just picked it up yesterday! More