
Bank Street Hyundai
Ottawa, ON
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1,571 Reviews of Bank Street Hyundai
Quality service and great team work It was time to let go of the old and invest in the new. I started the stressful search and looked online at what was available and prices. Moe Ali f It was time to let go of the old and invest in the new. I started the stressful search and looked online at what was available and prices. Moe Ali from Bank street Hyundai was the first person to contact me and within the first 5 minutes of talking, he had me on right track as to what I required and wanted in a vehicle. I wrote all of the information and compared with other places online but kept coming back to Hyundai and my conversation with Moe. I decided to pay them a visit..... my experience was great, no stress at all like many other places, I was able to talk with ease and ask all the questions I could think of without feeling judged and they were patient. I also dealt with the financial person Ashur and same experience with him as well....they are truly a great team to deal with and they work for you. More
Best customer service when first come in everyone welcomed me. and were looking to my need, they were very patient with me from the begining to the end. explain everything when first come in everyone welcomed me. and were looking to my need, they were very patient with me from the begining to the end. explain everything clearly. thanks for them. More
Deceitful It's funny how only 5 star reviews are shown. We bought a brand new 2016 Santa Fe in May 2016. We only recently found out that the battery had been RE It's funny how only 5 star reviews are shown. We bought a brand new 2016 Santa Fe in May 2016. We only recently found out that the battery had been REPLACED on the day of sale. We have been having battery issues for 2 months. Service tried to blame us for the problem. They lie, they take you in circles, and our problem has yet to be solved. I will be taking this issue higher up until it is resolved and I am satisfied. Be very careful when purchasing from this shady dealership! More
Best dealership in Ottawa area Bought a lot of vehicles in my day, but have NEVER had the pleasure of being treated with such professionalism. I felt like a somebody. My friends wi Bought a lot of vehicles in my day, but have NEVER had the pleasure of being treated with such professionalism. I felt like a somebody. My friends will know!!. Thanks to everyone at the dealership, especially NASER SHARIF and ASHUR YOUNAN. Ian Ramsay Stewart & Jackie Stewart More
He is a professional salesman I visited the place to see the cars and I wasn't decided which car to get. But he took time and showed me all the cars around until I finally got what I visited the place to see the cars and I wasn't decided which car to get. But he took time and showed me all the cars around until I finally got what I wanted. Now I'm driving a car i had always wished to drive thanks to this great salesman. Forever grateful to you Raul More
Excellent experience We visited this dealership twice with very specific needs in a vehicle as it was to tow behind our motorhome. Our salesman, Stu Dodge, was helpful, k We visited this dealership twice with very specific needs in a vehicle as it was to tow behind our motorhome. Our salesman, Stu Dodge, was helpful, knowledgeable, and not at all pushy. While our first visit didnt result in a purchase, a month later we returned and once again, Stu was his helpful, friendly and knowledgeable self. We found a vehicle to fit our needs, made an offer and within a very short time with limited "dickering", had a deal...almost. we discovered there was only one key and one fob to the vehicle. Again, Stu made some calls, chatted with the manager and they agreed to have an extra key made. And we had a deal. We needed the car soon and the response was ... no problem. We were very pleased with the low key, laid back sales style of our salesman, no pushiness or pressure, delighted with pur purchase, and left happy customers. If you are in the market for a used car, we highly recommend Bank Street Hyundai! Thanks Stu Dodge! More
Excellent customer service Went in there and got great service from Garry Medeiros. Patient, caring non B/S kind of guy. He got my car serviced and repaied on the spot quickly c Went in there and got great service from Garry Medeiros. Patient, caring non B/S kind of guy. He got my car serviced and repaied on the spot quickly covered by the warranty and salvaged what was quickly turing into a poor situation with another of the customer service reps. Good job! More
Won't back up their sale I purchased a 2013 Santa Fe limited brand new. It came with a broken seat. After 3 years and having it fixed 4 times its still broken. And since then I purchased a 2013 Santa Fe limited brand new. It came with a broken seat. After 3 years and having it fixed 4 times its still broken. And since then I have had the camera, radio, turbo, windshield and the camera again replaced. When they replaced the camera they scratched my vehicle. When they repainted it it wasent done properly so they had to do it again. Now my seat is still broken. All they tell me is they can keep trying to fix it. I have had enough. So I tell them to buy it back from me for what I owe. They basically told me to that they weren't going to and didn't have to. Then they tried to get me to trade it in on a new one with 7 more years of payments. After realizing I wasent going to he told me there is nothing he wants to do. I have bought 3 brand new vehicles from this dealership in the last 7 years and this is the customer service I get. They are nice when you buy a vehicle but after that you are nothing. More
fantastic and easy service I went in to buy an auto and I had a specific model in mind. From the salesperson to the financing i received fantastic service. If you want and expec I went in to buy an auto and I had a specific model in mind. From the salesperson to the financing i received fantastic service. If you want and expect great customer service this is the place to go. The auto I purchase, Hyundai Accent is a good little car especially for driving in the city. At pick up time everything was ready as promised. I plan on purchasing my next auto here and probably a Tucson or Santa Fey. I can recommend them highly. More
Repeat customer Great deal, no pressure sales service and very flexible. Third time buying here since 2008 and I strongly recommend this dealership to family and fri Great deal, no pressure sales service and very flexible. Third time buying here since 2008 and I strongly recommend this dealership to family and friends. More