Bank Street Hyundai
Ottawa, ON
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1,566 Reviews of Bank Street Hyundai
Excellent experience We visited this dealership twice with very specific needs in a vehicle as it was to tow behind our motorhome. Our salesman, Stu Dodge, was helpful, k We visited this dealership twice with very specific needs in a vehicle as it was to tow behind our motorhome. Our salesman, Stu Dodge, was helpful, knowledgeable, and not at all pushy. While our first visit didnt result in a purchase, a month later we returned and once again, Stu was his helpful, friendly and knowledgeable self. We found a vehicle to fit our needs, made an offer and within a very short time with limited "dickering", had a deal...almost. we discovered there was only one key and one fob to the vehicle. Again, Stu made some calls, chatted with the manager and they agreed to have an extra key made. And we had a deal. We needed the car soon and the response was ... no problem. We were very pleased with the low key, laid back sales style of our salesman, no pushiness or pressure, delighted with pur purchase, and left happy customers. If you are in the market for a used car, we highly recommend Bank Street Hyundai! Thanks Stu Dodge! More
Excellent customer service Went in there and got great service from Garry Medeiros. Patient, caring non B/S kind of guy. He got my car serviced and repaied on the spot quickly c Went in there and got great service from Garry Medeiros. Patient, caring non B/S kind of guy. He got my car serviced and repaied on the spot quickly covered by the warranty and salvaged what was quickly turing into a poor situation with another of the customer service reps. Good job! More
Won't back up their sale I purchased a 2013 Santa Fe limited brand new. It came with a broken seat. After 3 years and having it fixed 4 times its still broken. And since then I purchased a 2013 Santa Fe limited brand new. It came with a broken seat. After 3 years and having it fixed 4 times its still broken. And since then I have had the camera, radio, turbo, windshield and the camera again replaced. When they replaced the camera they scratched my vehicle. When they repainted it it wasent done properly so they had to do it again. Now my seat is still broken. All they tell me is they can keep trying to fix it. I have had enough. So I tell them to buy it back from me for what I owe. They basically told me to that they weren't going to and didn't have to. Then they tried to get me to trade it in on a new one with 7 more years of payments. After realizing I wasent going to he told me there is nothing he wants to do. I have bought 3 brand new vehicles from this dealership in the last 7 years and this is the customer service I get. They are nice when you buy a vehicle but after that you are nothing. More
fantastic and easy service I went in to buy an auto and I had a specific model in mind. From the salesperson to the financing i received fantastic service. If you want and expec I went in to buy an auto and I had a specific model in mind. From the salesperson to the financing i received fantastic service. If you want and expect great customer service this is the place to go. The auto I purchase, Hyundai Accent is a good little car especially for driving in the city. At pick up time everything was ready as promised. I plan on purchasing my next auto here and probably a Tucson or Santa Fey. I can recommend them highly. More
Repeat customer Great deal, no pressure sales service and very flexible. Third time buying here since 2008 and I strongly recommend this dealership to family and fri Great deal, no pressure sales service and very flexible. Third time buying here since 2008 and I strongly recommend this dealership to family and friends. More
Great service, no pressure We visited in July but weren't quite ready to make a purchase. Naser was patient and didn't pressure us or treat us differently when we said no that We visited in July but weren't quite ready to make a purchase. Naser was patient and didn't pressure us or treat us differently when we said no that day. He kept in touch casually over the coming months but in a way that made us feel like valued customers and not in a way that made us feel pressured. It's why we ultimately returned to purchase from him in October. He was prepared for our visit that day and made it quick and easy! Ernesto in finance took care of the details of sale quickly and efficiently and was also friendly and personable. More
Nobody deals like Shahir!!!! Went to a couple dealerships around Ottawa but the staff here was very welcoming and helpful. Shahir was an excellent resource in determining the rig Went to a couple dealerships around Ottawa but the staff here was very welcoming and helpful. Shahir was an excellent resource in determining the right car in our budget, and even helping us meet out budget (NOBODY DEALS LIKE SHAHIR!) Shahir was very friendly, I enjoyed speaking with him and I look forward to dealing with him the future if needed. He was always happy to meet us with a great smile on his face. Many thanks to Christoph as well for getting the car and financing done very quickly to meet our time restraints. HAPPY HYUNDAI!!! -Jumanah More
Great Service I recently purchased a car at Dilawri Bankstreet Hyundai and dealt with Justin and Ernesto. They were both pleasant and happy to help me with my needs I recently purchased a car at Dilawri Bankstreet Hyundai and dealt with Justin and Ernesto. They were both pleasant and happy to help me with my needs and questions regarding the vehicle I bought. Strongly recommend them both for their excellent service. More
Outstanding service At Bank Street Hyundai, I was greeted by Shahir who asked me how he could help me. He helped me to fine a car that fit my needs and made sure it was At Bank Street Hyundai, I was greeted by Shahir who asked me how he could help me. He helped me to fine a car that fit my needs and made sure it was an informed decision by providing with information on the vehicles. I had brought my four year old with me and Shahir was very patient and understanding with her. He even went as far as to give her a toy to occupy herself. Once I had decided on a car and the features I wanted, I was introduced to Ashur to do financing part of my purchase. Ashur was also patient with my daughter and included her in the process. Ashur took my information and proceeded to get me favourable financing. As he would tell it, he had to ensure that I got the financing on my own if it was possible and a good interest rate. Ashur informed me of the good news the following day. There is a reason why Ashur has the many plaques on the wall, and it is because he determined to get the best for his customers. I am thankful for my new car and for Ashur and Shahir. This environment was friendly and professional. More
Great Service I recently bought a used car. The service was great. The staff was really helpful and pleasant. A great thank you to Raul ,Glenn and Joe. Cindy I recently bought a used car. The service was great. The staff was really helpful and pleasant. A great thank you to Raul ,Glenn and Joe. Cindy More