Bank Street Hyundai

We just bought a 2013 Tucson. The customer service was excellent. Everyone was friendly, supportive (no pressure to buy), we worked out a great deal that worked for our budget needs. Amir, Faysal and Joe excellent. Everyone was friendly, supportive (no pressure to buy), we worked out a great deal that worked for our budget needs. Amir, Faysal and Joe made our buying experience an excellent one. We will certainly go back to these gentlemen when our other car needs to be replaced. More

Faysal was a pleasure to work with. Our old car was written off due to an accident, and we needed a new car for our family as soon as possible. Although there were some delays with our insurance among written off due to an accident, and we needed a new car for our family as soon as possible. Although there were some delays with our insurance amongst other issues, Faysal was very understanding, and provided us with great service. He took the time to go over various automobile options to help us find a car that would best suit our needs and budget. We would highly recommend Faysal to anyone thinking of getting a new car, used car or simply looking for information on a car. Thanks Faysal. More

Ante was very friendly did all he could to help . Got me exactly what I wanted. I have got my fourth Hyundai and my last three from here. All the staff are great to work with in all dept. exactly what I wanted. I have got my fourth Hyundai and my last three from here. All the staff are great to work with in all dept. More

Faysal was awesome. He listened to what I wanted and then made it happen. Polite and friendly-always. After sales care was just as great! made it happen. Polite and friendly-always. After sales care was just as great! More

I really appreciated Justin in Bank Street Hyundai. It was my first time to buy new car. I was struggling with finding my new car. He was absolutely fantastic with my new purchase. He explained everyth was my first time to buy new car. I was struggling with finding my new car. He was absolutely fantastic with my new purchase. He explained everything all I needed. He spent so much time with me to explain all process and the reason behind the decisions. I was satisfied with the awesome customer service he provided me. I highly recommend Bank Street Hyundai. More

I was referred to Sillin Canegan by a work collegue. She was more than nice to me, she showed me the car that I was interested in and explained all the option. Joe is the Finance Manager and was also reall was more than nice to me, she showed me the car that I was interested in and explained all the option. Joe is the Finance Manager and was also really friendly. We had a bit of a problem due to the car I was exchanging, and he worked really hard to get me the best deal. I would and will recommend these employees and dealership to anyone who will want to buy an Hyundai. Thanks to Bank Street Hyundai More

I wanted to purchase a new 2013 Hyundai Elantra GL for my mother. We both travel to work and felt like having a new car would help things. Since my mother was doing the driving, I asked her to go to a few de mother. We both travel to work and felt like having a new car would help things. Since my mother was doing the driving, I asked her to go to a few dealerships in the area to find the best price and fit. We finally got to Bank Street Hyundai. My mother spoke with the lovely Sillin, explained her desire in buying a new car and what her needs were. Sillin help pick the Elantra GL. Now to be fair, we already had our eyes set on this model before going to the shop, but it was Sillin's willingness to give us a competitive price that sealed the deal. Not to mention that I have never met a car dealer this nice. She was not pushy like many sales persons are, in fact quite the opposite. My mother got the quote and brought it to me for approval and I did approve. Next step was going through the finances with Joe. He ran the credit check and proceeded with terms. He added a set of 4 Toyo winter tires $2000 value and a few extensions in warranty. We also had our Roadside assistance extended to the full term or 160,000KM (whatever comes first). After submitting the application, HBC rejected us, but Joe worked with Scotiabank to get us approved. On to picking up our new car: Arriving on the day we were met by both Sillin and Louis. Since Sillin was busy with another customer, Louis was happy to show us our new car. He brought us to our car and we were pleased to see the winter tires were already put on the car and the summer tires were placed in bags and put in trunk (1 in the back seat). Happy with our car, Louis was not done. A first for me and my mother, he showed us in detail the features of the car, right down to what each button does. He even set up my iphone to the bluetooth to the car. Easy to do? Yes but it was nice to see the extra effort. We were not done, Louis brought us back into the dealership and showed us around the service area and told us what to do if we have any problem with the car. Finally, Louis showed us the manual and gave us our various papers pertaining to the car. It was a great experience. We ended by seeing Joe a second time, signing the papers and proceeding to thank all three for the great experience. More

The staff are very friendly and knowledgeable. We had a great experience from the day we purchased our Santa Fe to the day we picked it up. great experience from the day we purchased our Santa Fe to the day we picked it up. More

Our experience with Faysal was terrific! He treated us like we were old friends and made us feel right at home. We did our research before buying our car, so we knew what kind of deals were out there. B like we were old friends and made us feel right at home. We did our research before buying our car, so we knew what kind of deals were out there. Bank Street Hyundai had the best deals in Ottawa and Faysal not only honored what was advertised, he gave us a better deal! He explained that Bank Street Hyundai salespeople did not work for a commission, and this took off a tremendous amount of pressure. There was also no pressure to upgrade or buy accessories. He gave us what we wanted, under our conditions. We would recommend Faysal to anyone looking for an honest salesperson...and a fun experience...! :) More

Faysal Akl was fantastic with my new purchase. From the minute I walked in he explained the whole process and the reasons behind every decision. He was polite, courteous and very professional. Mr Akl was g minute I walked in he explained the whole process and the reasons behind every decision. He was polite, courteous and very professional. Mr Akl was genuine and an overall pleasure to deal with. I would and will, recommend him to others. More