Bank Street Hyundai

Naser and Louis were the sales consultants that my wife and I worked with at the dealership. They were friendly, knowledgeable, and very low pressure. We met with Naser on our first visit and he was very and I worked with at the dealership. They were friendly, knowledgeable, and very low pressure. We met with Naser on our first visit and he was very helpful answering our questions about the Santa Fe XL. We came back for a second visit and met with Louis (Naser's sales partner), since Naser wasn't in that day. Louis took us for a nice long test drive, worked through some numbers in terms of trade in value and discount on the vehicle, and was generally very nice to work with. Even though we didn't buy the car that day, we still felt like there wasn't any pressure and there were no "this offer expires if you leave" offers. After checking out a few competing vehicles, we returned the next day and hammered out a deal for a very nice Santa Fe XL that we are very happy about. The trade in process on our old vehicle was far less stressful than I thought it would be, and delivery of the new car was very speedy. Mark, the Sales Manager, also helped to finalize our deal. Like Louis and Naser, he was very low pressure and very good at helping us get down to a number we were comfortable with. Ernesto, the Finance Manager, was great to work with as well. He explained the financing, went over every part of our deal to make sure we were 100% informed about our purchase and was very friendly. I would highly recommend Bank Street Hyundai to anybody who is looking to buy one of these vehicles. If you happen to get Naser or Louis as your sales consultant, you will definitely be in good hands. More

All elements of the transaction exceeded my expectations. Faysal was so professional and courteous I assumed I must have landed on a manager. I later learned that he is exclusively in sales. Based on my ex Faysal was so professional and courteous I assumed I must have landed on a manager. I later learned that he is exclusively in sales. Based on my experience over the years with various car dealerships, I feel Hyundai should feel extremely lucky he is on their team. The difference between his service and other vendors, from Toronto to Ottawa, is so profound I am at a loss to understand how Hyundai Canada has not siphoned him off to some management/training position, ah well their loss is my gain. When I'm in the market for another car I will certainly seek out Faysal. More

Finding the right car at the right price, is often a challenge. Yet having discovered, Dilwari, the best car dealership I have ever done business with made my 2nd car purchase experience such an easy an challenge. Yet having discovered, Dilwari, the best car dealership I have ever done business with made my 2nd car purchase experience such an easy and incredibly pleasant an adventure. I can be honest in saying that I was not fond of the idea of trading my 2010 Hyundai Tuscon. I did not think it to be a wise idea from the beginning, however after having dealt with three of Dilwari's employees this passed week-end, I am now convinced that I couldn't have made a better or wiser decision. I strongly feel that Dilwari's highly knowledgeable sales and service team raised the customer satisfaction to the highest level of any dealership I have ever dealt with. It was such a great feeling to be greeted with a wonderful staff and be treated with the utmost professionalism. I particularly want to acknowledge my sales consultant, Mr. Faysal Akl for his jovial, high-energy and dynamic personality. He was extremely helpful, charming and very entertaining which made me feel completely at ease. He made sure that all my questions were answered and that my concerns were properly addressed. Hats off for Mr. Akl for being excellent and very professional. What an awesome guy! It was equally great getting insight from Mr. Rabieh Nassrallah with whom I had purchased my very first car in June of 2011, he was charismatic and tremendously helpful with my second purchase and made sure I was not pressured into making any haste decision. Though, he was not my direct salesperson this time, he made sure I was comfortable and reassured me that I would be serviced by an equally competent colleague as himself, which I was. My purchase was finalized by Mr. Joe Younes who was also smooth, professional and very knowledgeable. I feel that this trio went above and beyond my expectations. The professionalism and efficiency demonstrated by these individuals was the very best I had ever experienced. Outstanding guys!!! The overall process of purchase was made very simple and enjoyable. I am sure that I will purchase more vehicles from this dealership in the future. I am confident in saying that Dilwari is a fantastic dealership and a top notch service department. I most definitely would recommend it to anyone I know. Everyone was very respectful and courteous. By far, a great, reliable and very impressive staff and thank you guys for a wonderful and entertaining experience. Keep up the good work!! More

Had a great purchasing experience at Bank Street Hyundai. Faysal was very friendly, helpful, and knowledgeable. He ensured that we got the vehicle we needed at a reasonable price, and was very accommodatin Faysal was very friendly, helpful, and knowledgeable. He ensured that we got the vehicle we needed at a reasonable price, and was very accommodating in getting some minor post-purchase matters sorted out to our satisfaction. We didn't feel pressured at any time, and were happy with the overall experience. More

we are very satisfacted for the service you give us,nous sommes satisfait du service que nous avons recu et les vendeurs présente une très belle personnalité et font beaucoup d effort pour comprendre et par sommes satisfait du service que nous avons recu et les vendeurs présente une très belle personnalité et font beaucoup d effort pour comprendre et parler le francais More

Being a return customer to Bank Street Hyundai, I once again was extremely pleased with the service I received from both Louis and Ashur. Definately a pleasant experience that I would recommend to anyone again was extremely pleased with the service I received from both Louis and Ashur. Definately a pleasant experience that I would recommend to anyone looking to purchase. More

Just bought my new Hyundai Elantra!!! Which I love btw. Stepping into Bank Street Hyundai to go and test drive a car was the best decision I have ever made. From the moment I stepped into that car location Stepping into Bank Street Hyundai to go and test drive a car was the best decision I have ever made. From the moment I stepped into that car location, I knew that this was going to be the place I was getting my car from. The service was great! All the employees are so helpful, everyone answered my questions with great detail, showed me things that I didn't even know I should be asking. My parents were even impressed with the service and the demonstrations that were given as well as the handling of the paper work etc. After test driving 6 other cars at all different locations (including another hyundai dealership), I still came back here to seal the deal. Thank you to all the guys who helped me buy my first car! You were all great! More

Everyone at Bank Street Hyundai was super friendly and made me feel very welcome. I also love my new car and have no doubts that it is the right one for me. Thanks guys! made me feel very welcome. I also love my new car and have no doubts that it is the right one for me. Thanks guys! More

Very nice service and we are very happy with our car here Canada, every one help us to get credit, insurance, and all we need to have a nice life here in Canada. Tks Canada, every one help us to get credit, insurance, and all we need to have a nice life here in Canada. Tks More

We have given the review we have because we felt very comfortable and well taken care of during the entire process of purchasing our new vehicle. All the individuals we worked with were very helpful and comfortable and well taken care of during the entire process of purchasing our new vehicle. All the individuals we worked with were very helpful and enthusiastic. They answered any questions we had with patience and understanding. Faysal should be promoted! More