
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
Diagnosis of problem, described by other Hyundai dealerships as being fairly common, took too long (four hours labour in total) and the repair was poorly done! It was an issue of corrosion in the Fu dealerships as being fairly common, took too long (four hours labour in total) and the repair was poorly done! It was an issue of corrosion in the Fuse/Relay box in the engine compartment. This should have been fairly easy to find after a mechanic (where I first had the vehicle towed to) called them and told them that there was no power to the injectors. After the repair the Fuse/Relay box cover could not close and it made no sense to leave it like that! You would think if corrosion was the problem in the first place you would want to have the cover fit properly so that moisture could not get in. Furthermore, when I pointed out that the cover did not close the Service Manager (Scott) offered to get a technician to cut a hole in the lid so it would close. Other Hyundai dealership said they see the same problem every month to six weeks and its a 2 to 2.5 hour repair. I FEEL LIKE I GOT RIPPED OFF! More
AWESOME! best experience I have ever had buying a car in my entire life. Faysal was great. He gave me all of the required information on the car I was looking at, they gave me a great deal on my trade in an my entire life. Faysal was great. He gave me all of the required information on the car I was looking at, they gave me a great deal on my trade in and Ladies, he is funny and handsome as well. He will take care great care of you. I actually was going somewhere else and took a wrong turn into this lot. This was the best wrong turn ever. Then he brought us to see Joe for the financing and he was great too! Thank you guys for making this experience the best ever! Elaine More
I recently bought a new 2013 Tuscon from Rabieh. He was I recently bought a new 2013 Tuscon from Rabieh. He was friendly and found the vehicle to meet my requirements. It was a smooth process because he w I recently bought a new 2013 Tuscon from Rabieh. He was friendly and found the vehicle to meet my requirements. It was a smooth process because he went the extra mile to ensure I was satisfied. Ernesto made the finance process simple and easy due to his laid back personality. Both were a pleasure to deal with. I would recommend them both to my family and friends. More
Great staff, very friendly. Welcoming when you walk in. Everyone is there to help you. Ernesto and Juan gave my wife and myself the best service and attention. Found what we were looking for and got us t Everyone is there to help you. Ernesto and Juan gave my wife and myself the best service and attention. Found what we were looking for and got us the best deal possible. Great dealership to deal with. I recommend this dealership to everyone. More
The service my wife and I received was exceptional in every way possible. Right from the beginning we received great help and information from both Ernesto Lorello and Juan Carlos Lobera. We would highly every way possible. Right from the beginning we received great help and information from both Ernesto Lorello and Juan Carlos Lobera. We would highly recommend dealing with those two members of the staff and I'm sure anyone would be more than satisfied with the end result, Could not ask for a better experience. More
Après avoir lu les autres revues, je peux confirmer qu’elles sont vraies. Je conduis mon Elantra depuis une semaine déjà et je suis très heureuse de mon achat. Wow! Un gros merci à Faysal pour son serv qu’elles sont vraies. Je conduis mon Elantra depuis une semaine déjà et je suis très heureuse de mon achat. Wow! Un gros merci à Faysal pour son service exemplaire, il a pris le temps de tout m’expliquer et répondre à mes questions au-delà de mes attentes. Un merci également à Joe pour son bon service au niveau du financement. More
I had asked my neighbour, who works part time at the dealership, to recommend an easy going salesperson. I hate car shopping so it was important that the experience be as pleasant as possible. She rec dealership, to recommend an easy going salesperson. I hate car shopping so it was important that the experience be as pleasant as possible. She recommended Sillin - she was very friendly, relaxed and patient. Kevin was also very friendly and patient. Both explained things very well. So, it was a pleasant experience. More
I recently traded in my 2011 Elantra for a 2013 Genesis Coup. My Salesman Omar was awesome, very knowledgeable and it was a pleasure to deal with him. He took the time to understand my needs and worked ve Coup. My Salesman Omar was awesome, very knowledgeable and it was a pleasure to deal with him. He took the time to understand my needs and worked very hard to get me a great deal on my trade-in and new vehicle. It is because of Omar that I am rating this dealership a 5 in all areas, he was the one that made this experience for me a very positive one. I also want to say that the Finance Manager Ernesto Lorello was great to work with when it came to the financing side of things. He was very professional, knowledgeable and explained everything to me in great detail. I would definitely recommend Omar Mohamed and this dealership to my family and friends. :) More
The persons dealt with were knowledgeable and friendly. There was none of the typical 'sales scams' by Justin that I have seen in the past by individuals. It was an overall very pleasant transaction! There was none of the typical 'sales scams' by Justin that I have seen in the past by individuals. It was an overall very pleasant transaction! More
Bank Street Hyundai offered me an incredible buying experience - especially Omar Mohamed. I was really impressed with Omar's professionalism, honesty and personability when purchasing my Veloster. H experience - especially Omar Mohamed. I was really impressed with Omar's professionalism, honesty and personability when purchasing my Veloster. He really made the car buying process easy and an enjoyable experience. He was straight to the point, played no games and gave me a no-hassle excellent deal which is hard to come by these days. Ashur, the finance manager, was also pleasure to deal with. I'd highly recommend Omar at Bank Street Hyundai. More