
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
Although I was in the market for the second car I have ever owned, I had never bought a car without the help of friends. This was my first time completely on my own and I was extremely emotional and nerv ever owned, I had never bought a car without the help of friends. This was my first time completely on my own and I was extremely emotional and nervous. Allow this to serve as a glowing testimonial to Sillin Canegan. The Gods must have been smiling when I met her. She was able to handle me with a very caring, supportive and calm manner. She did not push, coerce, force or scare me into buying a 2013 Elantra Ltd. with navigation. She made my purchase experience very comfortable and exciting. As a woman on my own, I felt more comfortable dealing with a woman and Sillin was exceptional. She really took her time with me and made me feel like a valued customer. She spent a great deal of time answering all my questions and demonstrating all the features this vehicle has. Both Christopher Haddad and Ernesto Lorello also treated me like a valued customer and didn't make me feel like they were trying to take me to the cleaners. I give Bank Street Hyundai my highest recommendation and I would definitely shop there again. I will also tell all my friends and family who are interested in purchasing a new or used vehicle to consider visiting this dealership and making their next vehicle purchase at Bank Street Hyundai. They are among the very best of the best! More
Last October, we started to look for a new vehicle in order to meet our new needs; we went to our former Hyundai dealer were we had our vehicle thinking that we would have the best offer since we were re order to meet our new needs; we went to our former Hyundai dealer were we had our vehicle thinking that we would have the best offer since we were returning costumers, we thought we had a good “deal” until we went to Bank Hyundai. No pressure, no false info, no deadline on the offer that was given to us. We ask if we could sleep on it and that was not a problem. Ashur also facilitated the transaction by exchange information on the phone and by e-mail since we have 2 young children’s. But what we appreciated the most was the Transparency and honesty during the transaction along with the excellent service we received. Ashur took the time to explain step by step with the internet website the price he gave us and the amounts that each features was and the price he was giving us. Were at other places it seemed to be a secret calculation to arrive at the final price they gave us. Without hesitation we would say that Bank stress Hyundai is THE place to go we are extremely happy with the service and professionalism. Ashur is by far the BEST car dealer we have ever dealt with. We definitely will go back and send family and friends. P.S Québec costumers, the service could also be given in French and they simplify everything for you to the extent that they personally process your plates and transfers them to your new vehicle, you just go sign and drive =) More
When visited, the dealership, as I was in the process of shopping for a used car, I was approached by Mr. Mohamed, who very politely introduced himself and carefully listen to my need of a used car. He show shopping for a used car, I was approached by Mr. Mohamed, who very politely introduced himself and carefully listen to my need of a used car. He showed to me a few car used cars of same type I was looking for. He was patient as I took my time to view some cars and he was not pushy. When it came to negotiate the price Mr. Mohamed and his team were honest about the value of the chosen vehicle and the negotiation. I was and still convinced that we both have a fair deal. It has been a month since I own my vehicle and I am very happy with it. When it came for the delivery, the vehicle looked like a brand new car and it was delivered to me as scheduled. I would certainly recommend Bank Street Hyundai for its Team of Sale people, their politeness and certainly their fair price. More
Wonderful service from this Dealership. We recently purchased a new Sonata, and were very happy with the service given by Omar and Ernesto. Very respectful, low pressure, great deal. Would recommend purchased a new Sonata, and were very happy with the service given by Omar and Ernesto. Very respectful, low pressure, great deal. Would recommend to anyone. More
Juan-Carlos I was referred to Juan-Carlos from a friend Juan-Carlos I was referred to Juan-Carlos from a friend who bought her car through the Bank Street Hyundai. She had given excellent reviews especiall Juan-Carlos I was referred to Juan-Carlos from a friend who bought her car through the Bank Street Hyundai. She had given excellent reviews especially for Juan-Carlos. When I arrived at the dealership to search for my car, Juan-Carlos gained my trust and interest through his knowledge about cars and his friendly demeanor towards me and my sister. He was very patient with me and my sister when we were asking questions about the vehicle and the packages for the car. He answered questions promptly with documentation (information sheets) for my reference. When we test drove the car he explained all the features very well and answered questions as we went along. I did not feel pressured or rushed, but rather welcomed and taken care of. Joe Younes After I decided to purchase the car, I was handed over to the finance manager, who was great. He went through all the financial thoroughly and in depth. He used terminology I would understand (not fancy complicated terms) so I was able to sign the documents with ease. He answered questions promptly and provided necessary feedback to further my understanding of my first purchase. Both of these employees showed excellent professionalism, communication and customer service. As a whole, my experience was a 5 out of 5 with absolutely no regrets. They made my first car a stress free and enjoyable experience. Thank you. More
Robieh's approach was very professional. He explained all the details that I needed to know about the new car I bought and not only him but all those who were envolved in selling me the car. all the details that I needed to know about the new car I bought and not only him but all those who were envolved in selling me the car. More
This dealership is exceptional in every way. Until 2009, I had owned 6 Honda Accords. I became dissatisfied with their model design and service. I purchased a 2009 Santa Fe, and simply fell in love with t I had owned 6 Honda Accords. I became dissatisfied with their model design and service. I purchased a 2009 Santa Fe, and simply fell in love with this SUV. Fakri and Amir were very instrumental for making me a happy customer. This past year, my wife and I downsized, and decided to trade our Santa Fe in for a 2013 Sonata. Amir handled most of the work with Ashur, and again, a wonderful purchase experience. However, my wife missed "her" Santa Fe, and felt that the Sonata did not meet our life style requirements. So, I approached Fakri, and he quickly looked at possibilities, and resolved the issue. He put us in a 2013 Santa Fe Sport (the winner of the Canadian SUV of the year over $35000). The best possible deal for both parties was to take back the 2013 Sonata, and put us in 2013 Santa Fe. I can't say enough about the professionalism, integrity and genuine support that Fakri, Louis and Ernesto displayed during the transaction. My daughter's family drives a Dodge Caravan from a Dilawri dealership, and received similar service in her purchase. What more can I say? Very satisfied customers!!! More
Informative, knowledgeable, attentive to our needs is just a start on how I would describe these two individuals. Rabieh from the start made us feel comfortable and listened to what we wanted in a new ve just a start on how I would describe these two individuals. Rabieh from the start made us feel comfortable and listened to what we wanted in a new vehicle and the price where we would be content. He also made sure that we knew the ins and outs of the vehicle and was able to answer all questions that were thrown at him. Dilawri should be proud of having these two individuals as part of their staff as the complement the team very well. This was my first experience buying a brand new vehicle so with that I say thank you for making it an easy one. Phil and Maryellen Schellenberg More
My experience at Bank St. Hyundai was extremely positive. All of the staff I interacted with were knowledgeable, competent, helpful and friendly. I purchased a 2013 Hyundai Elantra and believe that I got it All of the staff I interacted with were knowledgeable, competent, helpful and friendly. I purchased a 2013 Hyundai Elantra and believe that I got it for a very reasonable price. I am thrilled with my new car! Thank you! More
I have been purchasing my car's from bankstreet Hyundai for years now. Ashur is always my man to help seal the deal, so helpful and extremely knowledgeable. He Truly understands his position and ex Hyundai for years now. Ashur is always my man to help seal the deal, so helpful and extremely knowledgeable. He Truly understands his position and excels at it. Beside his amazing professional manner he defiantly is easy on the eyes. I Would/ do recommend him to any one looking to purchase a new car. This was my first time working with Toufic and he was extremely knowledgeable of all the car's I was looking at, took the time to show me each individual car and explain all of the features to me. Once I had purchased my Tucson he set up my phone to pair with my blue tooth and explained all the vehicle functions to me. I will without a doubt return to this dealership. Its always a pleasure working with such awesome guys! More