Bank Street Hyundai

I was starting to debate purchasing a new car and was interested in Hyundai. I went to a dealership where the salesman was excellent at selling the brand, but not much else. I felt I had been treated r interested in Hyundai. I went to a dealership where the salesman was excellent at selling the brand, but not much else. I felt I had been treated rudely, and was basically told to buy the car that day or not at all. Rattled, I decided to try my luck with Bank Street Hyundai instead. Immediately upon entering the show room, Toufic approached me and asked if he could be of assistance. I explained I was not happy with how I had been dealt with at another dealership. He expressed he was going to try his best to change that. Once we sat down, he asked several questions to determine why I wasn't happy with my experience earlier that day and explained how my experience with Bank Street would be different. He answered all questions honestly and genuinely, never seeming to be in a rush to get me in a car. When we did discuss price, he said it was obvious I needed time, so I should think about it and he would touch base with me in a few days. Before leaving, Mark also came to say hello and expressed his concern in regards to making my experience with Bank Street a good one. Two days later I felt I had enough time to go over the options, but had more questions. I went back to the dealership and met with Toufic again. He patiently answered the rest of my questions, asked me some in return to make sure I was thinking of all scenarios possible, went through the model cars with me, and offered another test drive so I could be certain. In the end, I was able to make my decision and start the negotiation process. He and Mark took no time at all to match the price I was hoping to obtain! Next, I met with Joe for financing. Joe went over further details of the car with me, explaining the warranty, repair procedures, as well as general friendly chat. By the time I left, it felt like I was walking out of a friend's office instead of someone who I had just met. Within a few days, I was back at Bank Street to pick up my new car. All three gentlemen were happy to see me, stressed they hoped my experience with them had gone well, and were excited for me to see my new car. They were friendly and warm, as they had been throughout the entire process. Their approach was perfect, as I never felt one of them were against me - I always felt I was the priority as the customer. I would highly recommend Bank Street Hyundai, Toufic, Mark and Joe. Thanks again, guys! More

Friendly people! they were very attentive as to what i was looking for and the service provided is amazing! Juan and Ernesto were very good and would recommend this dealership to anyone (I live in orleans was looking for and the service provided is amazing! Juan and Ernesto were very good and would recommend this dealership to anyone (I live in orleans and still bought here). More

we purchased our santa fe there and returned to this dealer because we were very satisfied with the vehicle, the price and overall experience. Good salesperson, way to go Sillin!!! We have already recom dealer because we were very satisfied with the vehicle, the price and overall experience. Good salesperson, way to go Sillin!!! We have already recommended Dilawri to our neighbor and he did purchase from them some years ago. Regards, Johanne Pilon More

We were very impressed at the knowledge, friendliness and willingness to go the extra mile to make sure we had just the right car that we needed. No pressure, no fast talking, just their sincere best effort willingness to go the extra mile to make sure we had just the right car that we needed. No pressure, no fast talking, just their sincere best efforts to do whatever it took to make us happy. We would definitely buy our next car there and for sure recommend the dealership to our friends. Well done Naser and Ernesto! More

It's only been a few days but I am really enjoying my Elantra. I love it's features and simply the way it drives. I had a great experience with the Bank Street staff. Everyone is so friendly and helpful; Elantra. I love it's features and simply the way it drives. I had a great experience with the Bank Street staff. Everyone is so friendly and helpful; even the employees who are not working directly with you. Stu was my sales consultant and an amazing one at that. He paid attention to my budget and what I was looking for in a car. A special thanks to Joe and Patrick with helping to finalize the agreement :). I look forward to visiting in the near future for any servicing. I would recommend this Hyundai dealership to anyone. Keep up the great customer service! Best, Rochelle More

The experience was positive from the very beginning, the help and assistance was very appreciated as well as very knowledgeable. The sales team was not pushy in any way and was sincerely excited to show me help and assistance was very appreciated as well as very knowledgeable. The sales team was not pushy in any way and was sincerely excited to show me and take me for test drives until I found what I was comfortable with. Financing was the same experience, even though busy took the time to explain and make me comfortable with what I was getting. The day of pickup of my new vehicle was again a great experience, they still remained to take their time and make the experience a good time. Literally took the time to sit in the car with me and show me how everything worked and was not only taking their time but excited for me and me feel as though I was taken care of. Great experience from beginning to end. More

John was the first of a few dealerships I had checked out on the internet to contact me...actually as I was perusing the models...took me plesantly by surprise! The entire staff we dealt with was profession on the internet to contact me...actually as I was perusing the models...took me plesantly by surprise! The entire staff we dealt with was professional, considerate, accommodating and did their very best to meet our needs, both with the options we wanted as well as financil help, we absolutely would reccommend them all to our friends and family. We look forward a a long relationship with this team! More

They were very helpful, friendly and were able to work within the budget I had. My last vehicle was purchase through another hyundai dealer and their customer service was not evern close to what I recieve within the budget I had. My last vehicle was purchase through another hyundai dealer and their customer service was not evern close to what I recieved at thsi location. I will recommend anyone I know, to go see Ashur. More

Working with all three employers was a pleasure. Shahir was very knowledgeable and took the time to explain and show me everything about the elantra. Joe and Ernesto made my financing as smooth as possible was very knowledgeable and took the time to explain and show me everything about the elantra. Joe and Ernesto made my financing as smooth as possible. It was a great experience.. Thank you More

We found the service and friendliness exceptional. Everything was above board. The salesperson was very knowledgeable and the financing was perfect. Would definitely recommend this dealership. Everything was above board. The salesperson was very knowledgeable and the financing was perfect. Would definitely recommend this dealership. More