
Bank Street Hyundai
Ottawa, ON
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1,572 Reviews of Bank Street Hyundai
Service after 2 years is amazing I have had my Santa Fe for a couple years now. We moved from Ontario to Manitoba. Just this week I ended up with a nail in the sidewall of my tire. I I have had my Santa Fe for a couple years now. We moved from Ontario to Manitoba. Just this week I ended up with a nail in the sidewall of my tire. I called justin who sold us our car and he explained what I needed to do contacts numbers etc. Justin is the greatest salesman I've experienced. Thank you again Justin for all your help More
Great experience in purchasing a new car. Excellent experience with the purchase of a new car This is the second car we purchase from Bankstreet Hyundai, Ottawa. The people we dealt with se Excellent experience with the purchase of a new car This is the second car we purchase from Bankstreet Hyundai, Ottawa. The people we dealt with sere very considerate, listened well to our requirement and were very attentive to our needs. They devoted to us all the time required for us to choose appropriately the car we needed, and price negotiations were respectfull until we arrived at the price we first had in mind. I speak highly to my friends and family of the staff we dealt with at Bankstreet Hyunday, and certainly will recommend them to anyone interrested in purchasing a new car. Sincerely More
Sales experience awesome - Service afterwards a nightmare! The sales experience was awesome, but the service at either of the two Dilawri Hyundai dealerships has been an absolute nightmare. Issues range from The sales experience was awesome, but the service at either of the two Dilawri Hyundai dealerships has been an absolute nightmare. Issues range from catching technicians lieing about requiring brake work when it wasn't needed, to Service Advisors telling you that you won't be able to get work done, shuttle driver telling you he won't drive you if you hadn't reserved in advance, taking your car for the full day to only call in late afternoon with list of issues and saying not sure they'll get it done that day to finally selling you rust protection and then not covering a single issue with the rust problems which you will start to have within a year or two of buying your car. More
Unbelievable customer service, hospitality, and overall expe Toufic was nothing short of incredible... He was extremely flexible to my budget, understanding to my situation, and one of the most genuine, personab Toufic was nothing short of incredible... He was extremely flexible to my budget, understanding to my situation, and one of the most genuine, personable people I have ever encountered in the automotive sales industry. I cannot emphasize enough how much I will recommend Toufic to everyone else that is in the market for a vehicle. Got a beautiful vehicle, at the most competitive price on the market (trust me - I did my research). This process was all made so simple and seamless thanks to Toufic. Overall A+++ Experience. More
Painless experience The people at Bank St Hyundai are a credit to the Auto Sales industry. I was very nervous about changing my 11 year old car as I had a bad experience The people at Bank St Hyundai are a credit to the Auto Sales industry. I was very nervous about changing my 11 year old car as I had a bad experience when buying it and did not trust auto sales people. My first contact was with Justin who made me feel very at ease and explained everything with no pressure, next came Chris to do the financing, he was friendly and very personable. When I picked up the car Justin was away so Stu helped me get to know my new car and finished off the paperwork with patience and a great smile. All in all a very painless and pleasant experience. Thanks Guy's More
John and Ashur are great This is my second purchase at Bank Street Hyundai, both vehicles were purchase with the assistance of John Nicholson and Ashur Younan. Each time they This is my second purchase at Bank Street Hyundai, both vehicles were purchase with the assistance of John Nicholson and Ashur Younan. Each time they made the experience stress free and are a real pleasure to deal with. Thanks guys! Kris More
Great service and very helpful people Thank you for the wonderful service and help provided by the Shahir and Ernesto. They made the process of buying a car not nearly ans scary as I expe Thank you for the wonderful service and help provided by the Shahir and Ernesto. They made the process of buying a car not nearly ans scary as I expected. Thank you again. More
Great Deals and Customer Service My wife and I went into Bank Street Hyundai to look at purchasing a 2014 Elantra Limited Edition. I had done my research online and knew what I wante My wife and I went into Bank Street Hyundai to look at purchasing a 2014 Elantra Limited Edition. I had done my research online and knew what I wanted. Bank Street Hyundai had a great reputation and dealer rating so driving 45 minutes to get there was well worth it. 7 years ago we bought an Accent at this same location and put over 330 000kms on it without any major issues. We got a fair trade value on that car and a good deal on the new Elantra. Originally I hadn't planned on getting the Navigation system upgrade but working with Louis Bouery we were able to work out a great price. We are extremely pleased with our new car. It has all the bells and whistles you could want, drives very nicely and looks amazing ! Louis and the whole team were great, very friendly and very accommodating. Even after the sale was finalized I was able to get an accessory thrown into the deal that I had forgot about. If your in the market for a new vehicle I highly recommend driving down to Bank Street Hyundai and talking to their amazing staff. More
Great service Amir, shahir and Ernesto have been amazing! They take the time to satisfy all your car buying needs! Also, explain everything very well and make sure Amir, shahir and Ernesto have been amazing! They take the time to satisfy all your car buying needs! Also, explain everything very well and make sure you leave would a smile. Would always return to them!:) thank you guys!:) More
A great experience This was my first experience buying a new car. When I entered the dealership, I was greeted instantly and was offered help. Everyone was extremely fri This was my first experience buying a new car. When I entered the dealership, I was greeted instantly and was offered help. Everyone was extremely friendly and willing to answer my questions, even if they had the simplest of answers. I was a little nervous when I came in, but my nerves settled as I felt more comfortable. I have to say that my this experience couldn't have gone any better. It was a little of a lengthy process, but well worth it! More