Bank Street Hyundai

New car excitement I had been having problems with my old car and needed a new one in a hurry as I drive several km to work everyday. I went online and found Bank street I had been having problems with my old car and needed a new one in a hurry as I drive several km to work everyday. I went online and found Bank street Hyundai. I dealt with Ernesto and John, both of whom were lovely people to work with. Despite one of them having a very fresh newborn at home, they both worked diligently to satisfy my needs. I have been driving my new 2014 Elantra for about a week so far and I have had no issues to date. I would highly recommend both Bank street Hyundai and especially Ernesto and John. Thank you both for making my first new car purchase a positive one! More

Easy and friendly I recently bought a car from this dealership. The people there were very helpful. They followed up with me after I had a test drive there. They also I recently bought a car from this dealership. The people there were very helpful. They followed up with me after I had a test drive there. They also were flexible for pricing. Overall, a stress-free car shopping experience. More

Internet Sale I contacted Hyundai using their website and John got back to me the next day. He was very attentive and helpful and worked with us to find the exact I contacted Hyundai using their website and John got back to me the next day. He was very attentive and helpful and worked with us to find the exact car we wanted. He was very flexible in terms of appointment times and was ready when we arrived so there was no waiting on our part. When it came time to actually buy the car, the process was very stress-free and John explained everything clearly. The sales manager and business manager were also very professional. More

2014 Sante Fe Sport Ltd - NO HASSLE PURCHASE Sam Kadoura made this purchase seem effortless regardless of the number of questions asked. Sam was "NOT PUSHY" at any time during our couple of visi Sam Kadoura made this purchase seem effortless regardless of the number of questions asked. Sam was "NOT PUSHY" at any time during our couple of visits to the dealership. He made sure that we were totally satisfied before we signed on the dotted line. I would definitely recommend dealing with Sam Kadoura should you visit this dealership. Elizabeth and Marcel More

Completely Satisfied I was very impressed with the friendliness, atmosphere and price I received at this dealership. I got great bang for my buck and would definitely retu I was very impressed with the friendliness, atmosphere and price I received at this dealership. I got great bang for my buck and would definitely return to purchase a future vehicle, as well as tell friends to visit the two gentlemen I dealt with, Stuart and Ashur! More

Feedback on service and my experience It was a true pleasure dealing with the friendly young professionals at Bank Street Hyundai. I will definitely refer family and friends that are on It was a true pleasure dealing with the friendly young professionals at Bank Street Hyundai. I will definitely refer family and friends that are on the market for a new or used vehicle. Chistine Girard More

Great Experience Great end to end experience from the first meeting with Naser. There was no pressure & the focus was on finding the right vehicle for our needs as opp Great end to end experience from the first meeting with Naser. There was no pressure & the focus was on finding the right vehicle for our needs as opposed to the usual 'tactics' that far too many other car dealerships tend to employ. I took the car back to the dealership a week after purchasing to have a hitch kit fitted & the service experience & customer relationship management was first class. Naser & the team at Bank Street Hyundai made the whole car buying experience a pleasant one & I would have absolutely no hesitation in recommending this dealership to anyone in the market for a good deal on a great vehicle. More

Elantra 2014 Exchanged e-mails with John regarding quote for new Elantra. He was informative and helpful but determined not to provide me with a definite online q Exchanged e-mails with John regarding quote for new Elantra. He was informative and helpful but determined not to provide me with a definite online quote until we met and was sure to make the deal. I wasn't impressed since at the time I was just trying to get pricing on vehicle. He was determined in convincing me that if we met, he would work as hard as possible to get the vehicle I wanted with the pricing I wanted. We met and discussed the options and payments and value of the vehicle including my trade. After seeing that my trade wasn't going to get much value, John worked hard on getting the pricing to what I wanted. After a few back and forth discussions with the manager, Juan-Carlos came to discuss the pricing with me. I wasn't overly impressed with his approach and become defenseless and would not budge on the what I wanted to pay for the vehicle all in. Juan asked if I would decide on a different color of the vehicle ( originally I was aiming for the white) said yes as long as it was black. Off he went again, waited a few minutes, then John came back with the handshake. The black Elantra was going to be mine. Great, I was happy. John did work hard for this sale and I was truly grateful for it. Next came the finance manager (Kevin) to sign the papers and of course discuss extended warranty and other options. This was a lengthy discussion, Kevin was very informative and explained the options well until we got to the pricing. Well between my misunderstanding and his numbers game, I must say that I wasn't 100% sure what the extra costs would be. I decided that I wasn't ready to make that decision at that time and would get back to him. We had a decision over the phone regarding the costs of both the extended warranty and rust proofing and numbers made no sense to me. After some intensive talking and back and forth, I managed to take the rust proofing with some added bonuses. Thanks Kevin for making it happen. Up to now I am pleased with my new Elantra, it has only been a few days and have not yet had any experience with the servicing department. That is yet to come!!!!! Overall my experience was a success even after hearing negative comments about Bank Street Hyundai. Thanks John and Kevin. Maria More

Great Experience!! Who thought buying a new car could be so easy!! Moe was very patient and knowledgeable, answering all of our questions without pressuring us to make a Who thought buying a new car could be so easy!! Moe was very patient and knowledgeable, answering all of our questions without pressuring us to make a quick decision. Thanks Moe, Mark, and Kevin for your professionalism. More

Santa Fe and Accent I had good experience of purchasing two cars from this dealership. We got Santa fe and Accent with reasonable price. I recommend them to everybody who I had good experience of purchasing two cars from this dealership. We got Santa fe and Accent with reasonable price. I recommend them to everybody who wants to purchase a new car. More