BMW of Sarasota - Service Center

The service department was efficient and friendly. My car was ready exactly when they said it would be. My salesperson, Susan, even had an Uber called for me so I could run an errand while I waiterd. My car was ready exactly when they said it would be. My salesperson, Susan, even had an Uber called for me so I could run an errand while I waiterd. More

derek is gentle and nice to talk to you ，he is doing great job .bmw‘s serve is great .they are best great job .bmw‘s serve is great .they are best More

Josh is great! However, the check-in process is a bit chaotic. I don’t mind / even like kiosk, but some of the staff seem confused. However, the check-in process is a bit chaotic. I don’t mind / even like kiosk, but some of the staff seem confused. More

Greg, the Service Manager, was extremely helpful and accommodating. They took great care of my vehicle and I will be going back every time…hopefully not too often. accommodating. They took great care of my vehicle and I will be going back every time…hopefully not too often. More

My adviser was on point and handled all of my concerns. Will use him again in the future. Will use him again in the future. More

Nearly 2 weeks to repair 2023 740i— gave me Kia as loaner . Very hard to get in/out. I am 85 and wife is 80 and both have trouble bending over, which is why we paid 114,000 for car with large doors loaner . Very hard to get in/out. I am 85 and wife is 80 and both have trouble bending over, which is why we paid 114,000 for car with large doors and high roof. Car has been in bmw garage at least 3 times in 3 months for same problem: driver assist. More

Great service. First time at this dealership since I moved here from Maryland! Better than Annapolis, MD BMW. First time at this dealership since I moved here from Maryland! Better than Annapolis, MD BMW. More

Great customer service, a very comfortable lounge / wait area. Could not be happier with the experience. area. Could not be happier with the experience. More

First class experience from start to finish. Emilio and his team are the best in the business. Emilio and his team are the best in the business. More

Service advisor was excellent to work with. Gave me great advise with how to continue with maintenance on our X5. Gave me great advise with how to continue with maintenance on our X5. More