BMW Toronto

Weak service experiance My 2014 640 grand coupe had AC leak brought the car in. After picking up my car, I was told no falsely leak was found and ask after two weeks return f My 2014 640 grand coupe had AC leak brought the car in. After picking up my car, I was told no falsely leak was found and ask after two weeks return for follow up. Asked if they've already booked me in, advisor directed me to the service counter to book. I went there and the lady advise you have to call a "special number upstairs". Handed me card, asked if they can phone for me and the line was busy. Customer service is bar far nonexistent in this dealership and management reasoning is, it's a busy dealership. Sales sells the first car, service thereafter, it seems this dealership doesn't get what's called to go the extra mile. What would've been really nice, to say Mr customer your scheduled to be returned in two weeks and here's a date we've selected for you unless you wish to change and I can help you with that. Instead they made me go from advisor to the counter just to learn I must call a "special number" that was busy line. More

Exceptional Service Samir Umer and Kashif really took care of me as a customer. I've effectively spent around 400K in cars at this dealership due to the aforementioned in Samir Umer and Kashif really took care of me as a customer. I've effectively spent around 400K in cars at this dealership due to the aforementioned individuals. More

Samir Umer 5 star!! They are so professional! Samir was quick and knew exactly what to look for. Thank you Samir and BMW Toronto. I 100% recommend you to purchase your They are so professional! Samir was quick and knew exactly what to look for. Thank you Samir and BMW Toronto. I 100% recommend you to purchase your dream car here. More

Outstanding customer service! I bought a brand new BMW 535i xDrive Sedan with the help of Samir Umer at this dealership. Professional service and exceptional delivery! I'm very ple I bought a brand new BMW 535i xDrive Sedan with the help of Samir Umer at this dealership. Professional service and exceptional delivery! I'm very pleased with the purchase. More

Very Good I am resident of Richmond Hill and near my home there are other BMW Dealers and my relatives are dealing with them though your Agency is very far from I am resident of Richmond Hill and near my home there are other BMW Dealers and my relatives are dealing with them though your Agency is very far from my home but done business with your Agency because of the services your Sales Associate Samir Umair More

Nice service from Samir Umer I bought a X5 from BMW Toronto and was absolutely satisfied with their service especially Salesman Samir Umar. It just took 2 days to deliver the SUV I bought a X5 from BMW Toronto and was absolutely satisfied with their service especially Salesman Samir Umar. It just took 2 days to deliver the SUV with nice option advice from Samir. Thanks him for that. More

Great Experience! I bought a new car from here and from Samir Umer. He was an excellent salesman, very patient, knowledgeable, and even gave me weekly updates on the p I bought a new car from here and from Samir Umer. He was an excellent salesman, very patient, knowledgeable, and even gave me weekly updates on the progress of my car and its delivery. I would wholeheartedly recommend BMW Toronto and dealing with Samir in particular! More

Another great experience We have been so satisfied with salesperson Vince Capella and BMW Toronto that we have only gotten our BMWs there. As before, Vince provided friendly p We have been so satisfied with salesperson Vince Capella and BMW Toronto that we have only gotten our BMWs there. As before, Vince provided friendly professional advice on financing/lease terms, car package options and model types. Like other staff at BMW, Vince is always accessible to address our concerns and questions. We will see you again in less than 42 months, Vince! Thank you also to Laura Witt, Sharon Moraites and Nigel Garth. More

Excellent Service I strongly recommend Samir Umer from BMW Toronto. He went the extra mile for me and did an excellent job finding me the model that was right for me. I strongly recommend Samir Umer from BMW Toronto. He went the extra mile for me and did an excellent job finding me the model that was right for me. More

It was very good service It was the best service we got I was so friendly and helpful for the service and we get the car oh Ruffel all my friend to BMW service was excelle It was the best service we got I was so friendly and helpful for the service and we get the car oh Ruffel all my friend to BMW service was excellent More