BMW Toronto

Seamless experience The staff at BMW were excellent, particularly Samir umer. He was sincere and kind and addressed all of our needs by listening and understanding. I wou The staff at BMW were excellent, particularly Samir umer. He was sincere and kind and addressed all of our needs by listening and understanding. I would recommend this dealership for anyone in the market and we will be back for our next vehicle! Thank you BMW and especially Samir. More

Great Experience! This dealership is centrally located and has exceptional service. Being our first BMW, Samir Umer was very patient and walked us through all our optio This dealership is centrally located and has exceptional service. Being our first BMW, Samir Umer was very patient and walked us through all our options. It truly was exceptional service, and we have already decided we will buy our next car from Samir! More

Excellent Experience and Friendly Environement I have got my 1st car of my life (Brand New 2016 BMW X1 xDrive28i) from BMW Toronto. And in this journey won't be fulfilled without the outstanding as I have got my 1st car of my life (Brand New 2016 BMW X1 xDrive28i) from BMW Toronto. And in this journey won't be fulfilled without the outstanding assistance and guidance of BMW Sales Representative (Samir Umer). Samir not only helped me a lot in order to choose the correct car as per need at very good price but also he explained each and every feature of the car in detail. In short BMW and Samir are awesome.. :-) More

Excellent focus on service Friendly people throughout the purchase process & delivery. I love the look and feel of my new X3 and the features such as ease of navigation and the Friendly people throughout the purchase process & delivery. I love the look and feel of my new X3 and the features such as ease of navigation and the safety measures such as multiple camera angles including a "birds eye view from above" plus lane change warnings are INCREDIBLE! More

Samir Umer - A truly exceptional professional Purchasing a new car (BMW X1) through Samir Umer was a rare exceptional experience in excellent customer service. Samir is amongst the few sales profe Purchasing a new car (BMW X1) through Samir Umer was a rare exceptional experience in excellent customer service. Samir is amongst the few sales professionals who understands the value of hospitality and brilliant customer service. The experience from start to finish was delightful... a true asset to the BMW Toronto team. More

Samir Umer - Excellent Service Samir, thank you for a wonderful experience with BMW Toronto. You were able to identify the need very quickly and give me the best deal. A true profes Samir, thank you for a wonderful experience with BMW Toronto. You were able to identify the need very quickly and give me the best deal. A true professional who cares for the customers. Highly recommend dealing with Samir! More

Excellent experience It was a very smooth process from beginning to end. Samir Umer not only was a genuine salesman and a gentleman but was also a true professional. His k It was a very smooth process from beginning to end. Samir Umer not only was a genuine salesman and a gentleman but was also a true professional. His knowledge and experience in auto sales was far superior to those I encountered with at other dealership. Samir's approach was quite relaxed and there was no pressure from him at all. He found a way to make it work in my favour... Thank you Samir !!!!! Finally, the deal would not have been possible without the help of Sales Manager and the Finance Manager. Thank you all for your patience and help. More

2016 BMW X1 I got assisted by Mr. Samir Umer through out my purchase and was very satisfied with his help. He made my 2016 brand new BMW X1 purchase very easy, wi I got assisted by Mr. Samir Umer through out my purchase and was very satisfied with his help. He made my 2016 brand new BMW X1 purchase very easy, with nothing hidden when it comes to cost. My selected BMW was getting late, so on my request he immediately found out an existing BMW in stock, holded for me and got delivered to me in mere 5 days. More

"Samir Umer" - Thank you! I’ve purchased my first new BMW from Samir who made my car experience extremely good. I didn't know exactly what car I wanted or even color and act I’ve purchased my first new BMW from Samir who made my car experience extremely good. I didn't know exactly what car I wanted or even color and actually during the process I changed my options several times and Samir was very patient, understanding and honest, he treats his clients as if they were family and takes each transaction personal to make sure you are fully satisfied and happy with your purchase. He is really the best! If you want to buy a BMW, you don't want to go anywhere else... you will really want Samir to take care of you! I highly recommend him! More

Worse service in Toronto, GTA Area i folks, Unfortunately I have to change my review for this dealership due service I have received lately. This is review is only for service depart i folks, Unfortunately I have to change my review for this dealership due service I have received lately. This is review is only for service department and members. To begin my story I have BMW under extended warranty which expires on October, 2017. One day I was driving my "ultimate experience" vehicle and I saw engine light, I decided to make an appointment for service. I dropped off my vehicle to the dealer and later on I received a call with explanation that there is some issue with pump which is understandable but then lady on the phone advised me that my warranty expired last month which does not make any logical sense since inservice warranty started in October. I asked to double check and she said there are 3 different dates of expiration!! and the don't have time to check around , I said sure Ill pick it up and deal with another dealer. When I got there to pickup the vehicle I have been given so much attitude and I have been charged for "diagnostic fee"!? Whatever, when I got to my house I called BMW Canada and representative has confirmed that my warranty expires on October, 2017 so I asked why is this dealer did not bother to check and provide with customer service which I still did not get any response. It makes me think that these dealer only worries to sell you car and period. Almost 2 weeks lated I got voicemail saying BMW Canada has contacted BMW Toronto and my mates has been resolved and I can drop off my vehicle anytime to do service. Question: do I have to waste so much time and find truth when I spent over 60000$? Good luck guys! More