BMW Toronto

A fine team effort!! After my 30+ years in the service industry, I can safely say the entire team at BMW Toronto is committed to the highest standard of customer service. After my 30+ years in the service industry, I can safely say the entire team at BMW Toronto is committed to the highest standard of customer service. Several staff members were involved, all of which responded quickly to any/ all questions in great detail. Important to note, I felt no pressure during the buying process - took plenty of time. Kudos to the pre-owned Sales, Management and Finance partners! Many thanks, Jim Grosse More

Great Experience Had a great experience with Vince Cappella. Was able to make an informed decision. Never pressured. Vince made purchasing a comfortable seamless Had a great experience with Vince Cappella. Was able to make an informed decision. Never pressured. Vince made purchasing a comfortable seamless process. Highly recommend Vince Cappella at BMW Toronto. More

Awesome service, great car! Had an awesome experience buying my second car from bmw Toronto. Samir was great and helped me choose both my cars. He is great! Great cars! Had an awesome experience buying my second car from bmw Toronto. Samir was great and helped me choose both my cars. He is great! Great cars! More

Samir Umer is your GPS when buying the BMW! You walk into a car dealership feeling comfortable thinking you know what you want to buy and guess what? …That’s when the fun begins…you look at diff You walk into a car dealership feeling comfortable thinking you know what you want to buy and guess what? …That’s when the fun begins…you look at different models, options, features and all of a sudden the picture starts getting hazy and next thing you know you are overwhelmed. That’s where Samir Umer came to our rescue. He brought in his calm demeanor, product knowledge and positive attitude to help us select the right product. This guy is an active listener, has subject matter expertise and gives you full attention. He was with us all through the process, from the day we walked into the dealership to all the test drives, discussing options, ordering the car, receiving the car and even until now after the purchase. He is an expert in his field and I would highly recommend him to all of my friends and acquaintances. Parmik and Bhavneet More

Grate Experience! We had a great experience at BMW Toronto thanks to Vince Cappella! He is very knowledgeable, friendly and easy to work. Vince went above and beyond to We had a great experience at BMW Toronto thanks to Vince Cappella! He is very knowledgeable, friendly and easy to work. Vince went above and beyond to get us the deal. Vince also helped us several months after we purchased the car with a small issue we had. If you want to have a good experience with a smooth purchase Vice is your sales rep! More

More than fifteen years returning customer. Vince Capella has guided us with my first and second and third and fourth and finally fifth BMW X3 choices. His knowledge and experience has made it Vince Capella has guided us with my first and second and third and fourth and finally fifth BMW X3 choices. His knowledge and experience has made it easy for us to always return to BMW once our lease term matured. We have been his client for more than fifteen years. We recommend him to anyone who needs a BMW. More

Samir Sumer service is outstanding! I recently leased a BMW 440i xDrive 2 doors. My experience was amazing, from the moment I walked into the store. I didn't have to wait long for Samir I recently leased a BMW 440i xDrive 2 doors. My experience was amazing, from the moment I walked into the store. I didn't have to wait long for Samir Umer to come and greet me. He was extremely patient in explaining the different models and options. He even shared some personal stories with me. I owned 2 BMWs in the past and the last car I leased was more than 10 years ago. Lots changed since, especially the technology. I showed up without an appointment and the service was excellent despite my last minute visit. I did a few test drives with Samir, he took the time to show me the different features. He quickly understood my preferences and made sure my final choice wouldn't end up being a bunch of compromises. We communicated that evening by email about an xDrive version instead of the M2 we test drove. He was kind enough to look up the inventory and find the perfect fit for me the next morning. I came back the next day and test drove 2 more models. I ended up picking the gray on red, not my first choice but I am very happy I did. He went as far as making some recommendations for winter tires and rims and he was right on. On the day of the delivery, he greeted me, showed me the car, and made sure I was happy with the final product. Samir made sure I would leave the showroom with a positive feeling, the beginning of my new Journey. This purchase is a big step in my career and he made the entire experience a delightful one. I highly recommend Samir Umer. More

Replacement of ignition coils and spark plugs I called Rizwan Meghji (BMW service advisor) on Monday to tell him that I didn't think my car was sounding like it normally did. He told me to bring m I called Rizwan Meghji (BMW service advisor) on Monday to tell him that I didn't think my car was sounding like it normally did. He told me to bring my vehicle into BMW the next day (Tuesday) to take a look at the car. When I arrived, he had Chris, the service technician/car whisperer take a drive with me in my car to determine what was happening with my car. Chris confirmed to me that there was an issue with my car- ie he told me that one of my ignition coils/spark plugs needed to be replaced. He told me I could wait till the service light came up to identify which one in particular needed replacement or I could replace them all right now. He never pressured me to get them all replaced immediately. However, I decided to get the work done while I was already at the dealership. Rizwan was able to fit me in right away and the work was completed within a couple of hours. Rizwan is a huge asset to BMW. I have been working with Rizwan for many years. Everytime I come into BMW, he is professional, smart, courteous, honest and always makes me feel special and not stupid. More

By far the best experience at a deals hands down! Had the most wonderful experience with Samir Umer, from the moment we walked in to the day i signed the deal on my new car Samir was always looking ou Had the most wonderful experience with Samir Umer, from the moment we walked in to the day i signed the deal on my new car Samir was always looking out for my best interests. His attention to finding me the nest suited car and payment plan was just amazing. He was so patience with me then entire time. I never felt pressured to buy. On the day of delivery i was so excited and grateful to smair for having goven my the best experience I've had at a dealership ever. I have and will continue to recommend Samir Umet and the BMW Toronto dealership to everyone. Even if you are only looking for a awesome trade in Samir is you guy. Thank you again a million times over you are awesome and i love love love my new car. More

Samir and BMW - the best in town -honest,professional expert I need to thank Samir for all his honest and respectful guidance through the overwhelming process of selecting the right car for me and my family. Sam I need to thank Samir for all his honest and respectful guidance through the overwhelming process of selecting the right car for me and my family. Samir is brilliant gauging the amount and caliber of assistance I needed. BMW was not really in my sight. After visiting many (basically all) different types of dealerships I finally encountered somebody that truly knew the product and company he represents, but mainly he put my needs before anything else. Samir listened to my needs and guided me, a totally ignorant of cars, to match the magnificent offerings of BMW with every single need and wishes of me and my family. The combination of BMW and Samir patiently opened a totally new world to me. My great fear was to have to deal with the “usual car sales person”. Samir made me feel that he and BMW cared for me in the outmost respectful manner. Samir knows the BMW “system” to perfection and was able to find the right car through their complex inventory. Ah! And one more thing, Samir does not abandon you as soon as you pay for the car. He becomes a welcoming “go-to” person regarding cars. Of course I do recommend Samir for the person that wants to buy a car from an expert and honest professional. Thank you Samir. More