Unprofessional dealership. I made an appointment for check and repair the air conditioning of my vehicle ( When I turn on the air conditioner, there is abnormal noise). And check the Steering wheel turn signal( the turn signal return too early).
First, they said the air conditioning is a software problem. Because I unlocked CarPlay after the vehicle leaves the factory. So they charged me $1164.92........ And they said the steering wheel is normal.
After I paid and picked up my car, they didn’t do anything on my car. Ok. I try sent emails to my advisor for that. He doesn’t answer me. I send emails to him twice, and send compare videos for the steering wheel turn signal to him. Also, I tried to contact the manager in this dealership, she still didn’t answer me.
I am so confused, why did they charge and did not solve the problem? Air conditioning noise it’s obviously a hardware problem, charged me for software problem is a wrong charge.
After this dealership charged me, they ignored me no more. General manager, and service manager do not care my case, they do not reply me.
Pretty “nice, and professional ”.