Audi London

experience in Audi London Firstly, I want to thank my sales, Faye Wang. She is really patient, friendly and professional. She explains everything to me and give me the best cho Firstly, I want to thank my sales, Faye Wang. She is really patient, friendly and professional. She explains everything to me and give me the best choice. Therefore, she helps me a lot in purchasing vehicle. The more important thing is that after purchasing vehicle, she still cares about my situation by calling, so I can say that Faye is one the best sales in Audi London. More

Rs3&rs7 Great experience sta rt to finish. Friendly greeting from Mike as usual and two totally different but awesome cars. I know what I want for my birthday Great experience sta rt to finish. Friendly greeting from Mike as usual and two totally different but awesome cars. I know what I want for my birthday! More

Amazing service and drive I had the pleasure of driving the RS3. Mike VanHoudt setup the appointment for me and it was perfect. He showed me around the car and let me take it f I had the pleasure of driving the RS3. Mike VanHoudt setup the appointment for me and it was perfect. He showed me around the car and let me take it for a drive by myself - it shows trust. More

Amazing Experience and Team I've dealt with Mike VanHoudt for various car leases and inquiries. This past weekend, I had the amazing opportunity to test drive the Audi R8 as part I've dealt with Mike VanHoudt for various car leases and inquiries. This past weekend, I had the amazing opportunity to test drive the Audi R8 as part of the Audi Sport Tour. Mike is super knowledgable and extremely down down to earth. I have spoken very highly of my experiences in dealing with London Audi, particularly because of Mike. More

audi sport visit I recently took the Audi R8 spider for a test drive during the Audi sport event . The car exceeded my expectations with an extremely smooth ride , eff I recently took the Audi R8 spider for a test drive during the Audi sport event . The car exceeded my expectations with an extremely smooth ride , effortless and abundant power . Mike was very knowledgeable and was able to answer any of my questions . The only critique I had of the car was the exhaust noise was not throaty enough with the standard exhaust . Regards Jim More

Exemplary Audi Experience Had the good fortune of being referred to Mike VanHoudt at London Audi for our latest vehicle purchase. Would definitely recommend visiting him if Had the good fortune of being referred to Mike VanHoudt at London Audi for our latest vehicle purchase. Would definitely recommend visiting him if you are in the market for an Audi in the London area. Very straightforward and upfront with all aspects of the purchasing process. One of the few salespeople I have ever met in my life that is honest and trustworthy when working with, and operated with a no pressure demeanor. The service experience at London Audi is also excellent, and they are always sure to make sure any warranty issue is taken care of to the utmost of standards. The vehicles speak for themselves, all you have to do is drive them to understand why they are better than the competitors offerings. My wife and I visit every so often to try the new vehicles, and are always impressed that Mike takes the time to get us out for a test drive and explain the new features without any pressure to buy right then and there - whenever we are ready, he is ready to help us out. Mike is one of the main reasons all our vehicles moving forward will be from the Audi brand. More

Great Time. I had a great time testing out the R8, and have had all positive experiences in general buying my cars here from Mike. Would recommend to anyone looki I had a great time testing out the R8, and have had all positive experiences in general buying my cars here from Mike. Would recommend to anyone looking at a luxury vehicle. Skip the terrible customer service and inflated prices at Mercedes and go to Audi London! More

The way people should be treated. NOTE: I have not had any service work done as my lease is less than a year old, so I'm leaving price and quality of work blank. All of my interacti NOTE: I have not had any service work done as my lease is less than a year old, so I'm leaving price and quality of work blank. All of my interactions with everyone at Audi London, from reception to service and most notably sales has been great. Mike made parting with my hard earned money a pleasure, which sounds ridiculous but it was. There was no haggling over price, no "sales managers", and certainly no pressure. Also noteworthy is that at no point did Mike say anything negative about the other brands I told him I was cross shopping, something I experienced at BMW London and found completely repulsive. Also of note, I went to 4 other London dealers in my search, so this isn't about me disliking a particular brand. I wasn't referred to Mike, I'd never bought from Audi let alone Audi of London, but that didn't matter. He was honest, and polite and always has time to speak with me, even after the sale. More

Exceptional Service Had the pleasure of dealing with Mike VanHoudt at Audi London. He went beyond and above any expectations I had in the sales, and delivery process. I w Had the pleasure of dealing with Mike VanHoudt at Audi London. He went beyond and above any expectations I had in the sales, and delivery process. I would recommend him to anyone looking for a Vehicle. Thanks again!! More

R8 Warranty Service I wanted to personally take the time to thank Kevin Dejean for providing an exceptional customer service experience during what could have been one of I wanted to personally take the time to thank Kevin Dejean for providing an exceptional customer service experience during what could have been one of the most frustrating situations for a car owner. I brought my car into Audi London when a service light came on. Immediately upon arriving with my vehicle in at the dealership, Kevin listened to my concerns and took ownership of being the key contact until the car was repaired and all issues were resolved. Kevin ensured that at each step of the way (and when progress milestones were achieved) that I was notified and provided updated timelines of the status of my car. Kevin helped provide a spare/rental car for my use while my car was being repaired at no cost to me, he dealt directly with the warranty company and made the entire process easy for me. Even though it took just over two months of prime summer time for my car to be repaired, the experience was made much better by the personal attention and care that Kevin gave. I am very grateful for the time and support that Kevin provided throughout the process and feel that he should be highlighted for providing truly exceptional customer service and care. Thank you again for all of your hard work and I appreciate everything you did! More