Attrell Toyota

Service Since moving to Brampton from Winnipeg years ago Ive always taken my Tacoma to this dealership for servicing and tire installations twice a year. Neve Since moving to Brampton from Winnipeg years ago Ive always taken my Tacoma to this dealership for servicing and tire installations twice a year. Never again. In fact ive asked to be removed from their database and to avoid further contact with me. I had an appointment for oil changes plus switching my tires over from winter to summer that I had cancelled with a far less then satisfactory result then what I had expected considering I was a long time customer. The issue was the last time the tires were removed from the rims, the tires were damaged (sections of rubber was torn and missing ) where the tire meets the rim in several places. In fact two tires were damaged beyond safety protocols. Though i do agree with the service adviser that tires should be installed on rims to avoid such damage never once was i advised that this would be an issue and the dealership was always very happy to accept my money without recommending i purchase new rims. Considering the damage was done there last fall when I had removed my summer tires, I had hoped for a fair equitable settlement and since i never got that fair settlement i will never bring my vehicle there ever again or purchase a vehicle from this dealership over what ????? The cost of two tires ??? How pathetic. More

Unhelpful and Arrogant I have a Corolla which I wanted to trade in and upgrade to an SUV. I met with Gerard Vijayan who was demeaning the moment he asked my budget. He made I have a Corolla which I wanted to trade in and upgrade to an SUV. I met with Gerard Vijayan who was demeaning the moment he asked my budget. He made me feel I was not worthy of the upgrade and in fact made jokes such as "hold on to your seat as I tell you the price as you might fall off". xxx! This is how you talk to your customer that eventually pays your salary. He was arrogant in his responses and not at all helpful in explaining the offer that was going on. More

Gerard Vijayan - Great sales representative We picked up our 2017 RAV4 yesterday. Gerard was the sales representative that helped us choose our vehicle. He was extremely easy to deal with. He We picked up our 2017 RAV4 yesterday. Gerard was the sales representative that helped us choose our vehicle. He was extremely easy to deal with. He told us about the car, what we would be paying and what we would get for our trade-in car. Gerard never made us feel pressured to buy the vehicle. He is definitely not one of those “PUSHY” sales representatives. Yesterday when we picked up the RAV4 Gerard was most helpful once again. If you are looking for a vehicle, we would definitely recommend going to Attrell Toyota and seeing GERARD VIJAYAN. You will not feel pressured and you will meet a very pleasant, friendly sales representative! More

Great Customer Service Upon buying our SUV there last year, the service was excellent and we were under no pressure to purchase. Whenever we need service, we get an appoint Upon buying our SUV there last year, the service was excellent and we were under no pressure to purchase. Whenever we need service, we get an appointment very quickly and the mechanics are so friendly. We did buy from them and a year later unfortuantely we were in an accident. We had the car towed to the dealership and even tho the store was closed, Trent was so kind and helpful to me. He stayed with me until the towtruck arrived with my husband. He even called my husband for me to make sure he was ok and was on his way. Offered me coffee or hot chocolate and explained to me about the process. I would definately go back to them to purchase another car. I told them not only is it important to a customer to get good service when purchasing a car, but the real deal braker is when you get good service and caring service after you purchase a car. that is much more important to me. How you are treated years later when you need service. Debbie Lewis Brampton More