Attrell Toyota

My experience was not great at all the customer service by Maninder Nirmal in servic leaves a lot to be desired everyone is so helpful there but when I have him he is never clear about anything you ask him by Maninder Nirmal in servic leaves a lot to be desired everyone is so helpful there but when I have him he is never clear about anything you ask him a question he is just yes no like a robot no explaining More

I hope this review finds you well. I am reaching out to share my recent experience with Toyota’s Attrell dealership in Brampton, Ontario, Canada as it has left me feeling both disappoi I am reaching out to share my recent experience with Toyota’s Attrell dealership in Brampton, Ontario, Canada as it has left me feeling both disappointed and frustrated. I visited the dealership with the intent to purchase a new vehicle and ultimately decided on the 2025 Toyota Highlander Hybrid XLE in Blueprint color, which was available on the lot for immediate sale. Unfortunately, my experience with the sales representative, Mr. Mohammad Nayab Khan, was less than satisfactory. From the moment I sat down with Mr. Khan, I encountered a very rude and aggressive manner of communication. Despite his behavior, I chose to continue the discussion as I was in urgent need of a vehicle. Mr. Khan proceeded to show me the car and then took me to the desk for financial calculations. During this process, he began adding extra, optional services to the price, significantly increasing the overall cost of the vehicle. When I inquired about these charges, he responded in a forceful manner, stating that if I did not purchase these additional services, he would not be able to sell me the car. He explained that he would only be able to sell the car to me if I agreed to these services, as they were part of his commission structure. According to him, without these add-ons, I would have to wait for up to 1.5 years to receive a car directly from Toyota. I found this approach highly unprofessional and unethical, as it seemed to pressure me into purchasing unnecessary services. Below is a list of the additional services that Mr. Khan attempted to force upon me: 5-Year Extended Care Protection (ECP) Warranty - $2,039 + tax (Note: Toyota’s standard ECP warranty is already 3 years or 60,000 km at no extra cost.) Rust Proofing - $1,399 + tax Tire and Rim Warranty - $509 + tax As a loyal customer who holds Toyota in high regard for the brand’s reliability and sustainability, this experience was disheartening. I was hoping for a more transparent and customer-focused approach, especially given the positive reputation Toyota has cultivated over the years. I would appreciate it if you could look into this matter and ensure that future customers do not encounter similar issues. I believe that customer satisfaction should always be a priority, and no one should feel forced into purchasing products or services they do not need. More

Had a great experience buying my car through Attrell. Thanks to the representative Saqib who assisted me throughout the process. Thanks to the representative Saqib who assisted me throughout the process. More

I have bought more than a few fine vehicles over the years, and rarely have I had such a fine experience as I did with Vicky Banga and Ryan Pinkerton at Attrell Toyota. Their patience, exceptional knowl years, and rarely have I had such a fine experience as I did with Vicky Banga and Ryan Pinkerton at Attrell Toyota. Their patience, exceptional knowledge of the process and non-stop help through every question made the entire procedure of buying a new vehicle absolutely enjoyable. Ryan supported Vicky every step of the way, in his role of Assistant Manager. My wife and I highly recommend that anyone interested in purchasing a new vehicle contact Ryan and Vicky, and let these two pros guide you through the whole experience. More

Fat dude “Phillip” is in way over his head, and doesn’t know how to treat the returning customers of an establishment. Sales team was alright and covered their bases but the entire experience just left a b know how to treat the returning customers of an establishment. Sales team was alright and covered their bases but the entire experience just left a bad taste in my mouth. Have purchased my last few vehicles here but will go elsewhere in the future. More

I had a wonderful experience buying a used Toyota RAV4 Hybrid XLE AWD from Attrell Toyota Brampton. Sales person name Nayaab is very experienced and nice person. Thanks a lot. Hybrid XLE AWD from Attrell Toyota Brampton. Sales person name Nayaab is very experienced and nice person. Thanks a lot. More

I purchased a 2025 RAV4 XLE from Attrel Toyota and am extremely pleased with the service provided by General Manager Zubair Afridi and Sales Associate Wajih Anwer. They demonstrated extensive knowledge, extremely pleased with the service provided by General Manager Zubair Afridi and Sales Associate Wajih Anwer. They demonstrated extensive knowledge, humility, and attentiveness, effectively explaining the features and usage of the vehicle. More

My husband and i leased a corolla cross and Vicky was absolutely fantastic he was so patient and kind. He went over and above what he needed to do to take care of our needs hes a real gem. absolutely fantastic he was so patient and kind. He went over and above what he needed to do to take care of our needs hes a real gem. More

I recently purchased new car from this Attrell Toyota dealer, thanks to Fady for helping us to get this car and experience all the features and functions. Highly recommended dealer, thanks to Fady for helping us to get this car and experience all the features and functions. Highly recommended More

Took our sonata in for electrical diagnosis. We're told we needed a new sensor that would cost around $2000. My wife paid the $400 plus diagnostic costs and was told the part would be ordered a We're told we needed a new sensor that would cost around $2000. My wife paid the $400 plus diagnostic costs and was told the part would be ordered and should be received in 2 days. She dropped the car off for installation two days later and only to find out after she had dropped the car and come home and we got a phone call and when the car was supposed to be ready that the part had never been ordered because we failed to pay for it in advance. She was never told that we were required to pay for the part in advance. Totally frustrating really bad lack of service and very Unapologetic about the whole process definitely not a place I will recommend to anybody. More