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I had never purchaed a car from a dealership before so I did not know what to expect when I entered Applewood. I was immediately approached by a staff member (Jim) and greeted in a friendly manner. I am ver did not know what to expect when I entered Applewood. I was immediately approached by a staff member (Jim) and greeted in a friendly manner. I am very picky when it comes to cars but he helped me find the perfect car, my new Pontiac G5 GT Coupe. He explained all the financing steps and guided me to the appropriate sales associates to help set up my finances so I could purchase the vehicle. In just a few days, Jim was able to get my car ready for the road. The day I came to pick up my vehicle was just two days before my birthday. Jim was kind enough to surprise me with birthday balloons on my new car! I have never had such great service and was especially thankful since it was my first experience at a car dealership. I recommend Applewood to anyone interesting in buying a used car. You will receive great customer service, find a great car that suits you, and pay a reasonable price. Thank you again to Jim Delduco for making my experience amazing! - Victoria Colombe More

Dear Marco, I am writing in regards to the Dear Marco, I am writing in regards to the exceptional customer service you provided during my visit on Monday August 27, 2012. You were very att Dear Marco, I am writing in regards to the exceptional customer service you provided during my visit on Monday August 27, 2012. You were very attentive to what was needed to be done for my vehicle and explained everything in a way which was easy to understand. After my servicing was complete i went back home only to realize there was a nail lodged in my car tire. I came back to your shop, not only did you assist yet again but were able to fix the problem within a matter of minutes. You are really great to deal with and I will definitely be asking for you for my next appointment. You are an asset to the Applewood Auto Team and a very knowledgeable associate. It makes me feel confident to bring my vehicle to your dealership knowing that it is in the hands of a professional. Thanks Greatly for your help and please feel free to forward this to your management on my behalf. Mujtaba Aka (M J) More

My experience with Applewood so far has been great! I dealt with Alice Nielsen & Payam Kachouey at Applewood. Alice is a very friendly & customer oriented person. She makes sure the customer is satisfied dealt with Alice Nielsen & Payam Kachouey at Applewood. Alice is a very friendly & customer oriented person. She makes sure the customer is satisfied with the product being bought. She's also very patient & ensures all your queries get answered properly. Payam is very professional in his approach. He has great product knowledge & i was very satisfied with the guidance he provided me for the vehicle purchase. Both Alice & Payam make a great team & are an asset to the organization. They made my car buying experience a memorable one! This was the start of my Applewood experience. I'm sure it will be great in the future also. Will keep all of you posted on this site. More

I bought a 2011 Chevrolet Volt from this dealership and the staff have gone above and beyond to ensure that I am completely satisfied with the vehicle and the service provided. Based on the service I have the staff have gone above and beyond to ensure that I am completely satisfied with the vehicle and the service provided. Based on the service I have received, I would (and likely will) buy from this dealership again. More

From the first time I came Applewood with my wife's Cavalier I was so impressed with the friendly Professional manner that I was treated by Marco and the staff that I came back for a bigger job to be d Cavalier I was so impressed with the friendly Professional manner that I was treated by Marco and the staff that I came back for a bigger job to be done and the service was fantastic from Bruce in the body shop to Dave the shuttle guy and also the young ladies at the cash the job done on the detail cleaning and care of both my wife's Cavalier and my Grand Prix GTP was like if I had done the job myself with the high standards I keep, both car look like brand new again like if I would have done it myself as if they were doing there own cars. Amazing! Guys(and dolls) keep on the good work it truly goes along way. One last thing. My wife was out of the country when the work was done on her car and when she saw her car she was brought to tear of joy. really! Cheers Guys More

had serviced my 2008 GMC Acadia at Applewood. As a had serviced my 2008 GMC Acadia at Applewood. As a professional, I expect and look for the best service. Applewood delivered and even exceeded my exp had serviced my 2008 GMC Acadia at Applewood. As a professional, I expect and look for the best service. Applewood delivered and even exceeded my expectation with their top notch service. Special thanks for Marco Banducci - your superior automotive knowledge (full explanation on vehicle issue), excellent and thorough automotive service (no suprises along the way), exceptional customer interaction (best follow-up received in years for work being done on my vehicle) - everything was first rate. For this very positive experience - Thank you Marco, thank you to the Applewood team! Narcis Turculet More

In September 2011, took delivery of a new Malibu LTZ. Since that time, I have been to Applewood on 5 occasions, 3 oil changes + a couple of minor mechical issues. On Tuesday June 12, was having water le Since that time, I have been to Applewood on 5 occasions, 3 oil changes + a couple of minor mechical issues. On Tuesday June 12, was having water leaking into passenger side of cabin as an apparent result of spider webs blocking the air conditioner drain tube. At the time of this visit, my service advisor was Marco. Marco was very helpful in explaining the cause and the problem was corrected very quickly - within 1 hour. I have been an Applewood customer since the mid 80's and my recent experiences have been very positive in every case with all of the service advisors that I have dealt with since last December. Today, (June 21)I had my 3rd oil change (service advisor - Phil Glorisoso) and again received a very professional and courteous service. I also wish to acknowledge the help and assistance received from Nikki Nilolic, in the service / cashiers department. She has provided an excellent customer experience. Sincerely, John Hoyle More

I had a great experience with Applewood and would recommend them to anyone. Alice Nielsen helped with my purchase and trade-in, she was a pleasure to deal with. The whole team at Applewood worked tog recommend them to anyone. Alice Nielsen helped with my purchase and trade-in, she was a pleasure to deal with. The whole team at Applewood worked together very well and made my experience there a fun one. I will be dealing with Alice and Applewood again! More

I was totally pleased with my experience! Phil was a pleasure to deal with! If there was a training class on Customer Service he should be teaching it! Excellent experience! Would recommend this dealers pleasure to deal with! If there was a training class on Customer Service he should be teaching it! Excellent experience! Would recommend this dealership to anyone! More

Jim was excellent. He made my first car purchase a fast, comfortable and enjoyable experience. I would recommend him and your dealership to anyone i know who is looking for a new car. Jonathan the Used car comfortable and enjoyable experience. I would recommend him and your dealership to anyone i know who is looking for a new car. Jonathan the Used car manager was also great to deal with and i got a great deal on a great car. Thanks For everything you will have me as a customer in the future for sure. More