Never Purchase Honda Hybrid!!!
My first car was a 2002 Honda Civic Si, then I bought a used 2007 Honda Civic Hybrid, I have always had my services done at Waterloo Honda while I liv
My first car was a 2002 Honda Civic Si, then I bought a used 2007 Honda Civic Hybrid, I have always had my services done at Waterloo Honda while I lived in Ontario and Alberta Honda since I have been living in Edmonton. I recently went in to get a check engine light diagnosed, they did a quick diagnostics in front of me, I was told I would get full description of the issues and the amount to fix it.
When I went back 2 hours later the guy had the same paper and I didn't get any paper stating what the problem was for my record, he told me they didn't do that because they only kept record. I paid $172 for Alberta Honda to keep record of the problem, the truth is they never performed the actual diagnostics and I was giving the quick version. But he offered me a complementary car wash, that I would have to wait 30 minutes to an hour, I declined, I will never go back to Alberta Honda ever again.
I was told that the IMA battery was done and I was quoted over $5500 to fix it. I did a quick google search about this issue and found out there was a class action lawsuit against Honda for these IMA batteries dying on customers. I called Honda Canada customer service and they told me the class action lawsuit only covered 9 years and 150,000 km warranty. The car is probably worth $5000 to $5500, my plan was to purchase a brand new Honda HR-V in the summer of 2017.
I'm just going to keep driving this car until the IMA battery dies because I can't sell this lemon to anyone else. Next time I will do research on the car maker, and the dealership that will be servicing my next new small SUV AWD.