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Alberta Honda

Edmonton, AB

4.9
1,473 Reviews
Alberta Honda is located at 9525 127 Ave NW and is one of the leading Edmonton, Sherwood Park, St. Albert, and Leduc area new Honda retailers. If you are looking for a new Honda in Edmonton look no further than the accommodating staff at Alberta Honda. All new visitors are treated like old friends and it doesn’t take long for you to feel like family after entering our store. By offering a wide selection of new and used Honda vehicles we are confident you will find the perfect car, truck, or SUV to fit all the requirements life can throw at you. If by chance you cannot find what you need then stay updated with weekly ads and rest easy knowing that with our constantly changing inventory we will soon find what you need. By contacting our sales department directly we are confident we can find you the best deal on any new or used Honda in Edmonton, Leduc, Sherwood Park, or St. Albert by shopping with Alberta Honda.
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9525 127 Ave

Edmonton, AB

T5E 6M7

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Showing 1,473 reviews

May 05, 2017

Not trustworthy For me a honest dealer have the same number for all costumers. I sent an email for a quote of new Honda to severals Honda and Mazda dealers. One of A More

by InMission
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to say unless is a must.
May 03, 2017 -

Alberta Honda responded

Good morning Sir / Madam, I'm concerned with your experience here at Alberta Honda. First off just so you know at our dealership and most the internet department is separate from the sales floor. When on the sales floor we quote what is laid out on www.honda.ca to stay fair to the pricing set out by Honda Canada. When you say we were playing with you I don't think that is a very fair statement. You say you contacted several Mazda and Honda dealers. Lets say 8 maybe? If you had gotten a quote from other Honda dealers it is the job of my internet department to be aggressive and provide good service so you see value in dealing with us. This would be considered negotiating online. You can't expect to ask for the "best price" online, walk into the showroom, deal with someone completely different on the sales floor and expect him to have the same pricing. This is negotiating in person, always presented as the same number on Honda.ca not what someone may have already negotiated online. In other words you had already acquired a "negotiated price" and it is unfair and doesn't make sense to already assume a "negotiated price" when dealing with someone completely different on the sales floor. At ANY dealership. Every deal is different, some people like accessories, some just want a good deal but most will allow a fair profit. So yes of course the payment Originally quoted (same as Honda.ca) will be higher than what you had already negotiated with someone else. I would like to ask why you didn't just ask for the original person you were dealing with? In fairness to Him already have put in time and effort to assist you with your buying decision. I can be contacted at Alberta Honda 780-474-8595 Alex Yachimec Sales Manager I do Hope to receive a call from you so we can clarify this, If my response hasn't already. It's an unfair review to make as we did not treat you poorly at any time during any transaction you have had at Alberta Honda. Just sounds more like miscommunication.

May 05, 2017 -

InMission responded

No sir, you're wrong again, when I went to your store, I told You that I had spoke with one of your online sales person already. Since the person wasn't there at the moment,You introduced me to another sales person. The person did a great job in everything, specially on the test drive, I love it and I would buy a car right there. Except Sir, that when I came back the person went to get the numbers with You, no one else, but You, and twice you change the story. Well, I left your store and bought a higher model that same day at St Albert, since the price were way better, I decided for a higher model with the full package of 10 years protection for our car, as I already had the plan to do. Honestly always pays off, have You and your sales person shown the best price for me, you had a deal right there. One more thing, max next year I'll change my Toyota for a brand new Honda, this how bad you screw up. Thanks God was too obvious or I may had got totally screw up. Have a great day.

May 05, 2017 -

Alberta Honda responded

who was the sales person you dealt with? you were still getting offered a fair price no matter how you look at it. Depending on term 30-46 dollars is not a big payment difference especially when as I said before you had already acquired a "negotiated price"

April 24, 2017

My credit is destroyed and they walked with alot of money I have 3 different bills of sale for one vehicle from this place. One I was sent home with and another that was sent to the bank that I had them mail More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Efrem and other names not on here including manager name not listed here I was put through to when I called to speak to the manager
April 12, 2017

My New Honda Pilot What an excellent salesman:Jeremiah sold me a new Honda Pilot when I had gone to buy a preowned odyssey,,Hats off !! Thanks to Mr Tang the finance gu More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah:Sales Executive and Jan Parks:Manager, Albert Tang
April 10, 2017

Great serice I bought my first car 2012 Infiniti EX35 and I am liking it. We had the opportunity to work with Allen. He was very honest, helpful, friendly and ver More

by Kamara,Isatu17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
March 31, 2017

b1 service very friendly and helpful its pleasure to be there its just like being at home i even drive from sherwood park to have you're great service More

by masterg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
danielle
March 24, 2017

Above and beyond expectations I bought a 2015 CRV. I had the pleasure of working with Tony Truong. I have not met a nicer, more genuine, no pressure sales guy. I was driving a ren More

by Sara Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Truong
March 23, 2017

Bad experience 😔 I really had a bad experience so I would advise everyone to stay far away from this dealership. They talk nice when need to sell their cars and ver More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Mar 23, 2017 -

Alberta Honda responded

Good morning, My name is Alex Yachimec and I'm one of the sales mangers here. I would like to understand in a bit more detail about your experience and I would like to apologize for any inconvenience's we have caused. Could you please call me at 780-474-8595 or email me in confidentiality @ ayachimec@albertahonda.com. I would like to resolve this for you personally! thank you for your time .

March 23, 2017

Super friendly I just bought my first honda crv and loving it. I had the pleasure dealing with Tony. He was very thorough and knowledgeable with every model I asked, More

by Sam998
Recommend Dealer
Yes
Employees Worked With
Tony Truong
March 22, 2017

Good salesman Finally I encountered a nice and helpful salesman that I've never been meet before in other dealears .they showed me the best information regarding to More

by Eugene
Recommend Dealer
Yes
Employees Worked With
Tony Truong
February 21, 2017

Warranty service I would advise any of you reading this stay far away from this dealership. I would rather give my money away then spend it at Alberta Honda/honda Can More

by Ray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Elgie- Service Manager, David Gniazdowsky
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