Ajax Hyundai

Very friendly service team I went in for an oil change and they were extremely busy as usual. However, none of the team members showed any frustration and were still bursting wi I went in for an oil change and they were extremely busy as usual. However, none of the team members showed any frustration and were still bursting with energy. I had an issue and spike to West about it, and he listened very attentively, and made the situation right. Very satisfied. More

Honest and direct information. No surprises. Explained how long my vehicle would take to be looked at. Gave an honest answer to the problem with recommended solutions. Didn't charge for unnecessa Explained how long my vehicle would take to be looked at. Gave an honest answer to the problem with recommended solutions. Didn't charge for unnecessary service. More

exceptional service I had a good experience. Was greeted at the arrival and looked after well. The service was exceptional. Felt I was given the best options with the ser I had a good experience. Was greeted at the arrival and looked after well. The service was exceptional. Felt I was given the best options with the service. More

Excellence The customer service at my dealership is outstanding and they always provide excellent care. I am very happy to report that I would defiantly shop and The customer service at my dealership is outstanding and they always provide excellent care. I am very happy to report that I would defiantly shop and service here again. Thank you! More

a very positive experience,.....staff courteous & friendly over all a very positive experience, friendly , courteous staff & friendly helpful driver Because I have very limited car knowledge, I trust that th over all a very positive experience, friendly , courteous staff & friendly helpful driver Because I have very limited car knowledge, I trust that they performed the service correctly within the regulated pay scale More

Buying experience with my new Hyundai Overall experience was nice. Samir was very friendly and helpful. Price charged for other parts and services done by the dealership is high and also t Overall experience was nice. Samir was very friendly and helpful. Price charged for other parts and services done by the dealership is high and also the value added by that is yet to be proven.:) More

My experience with them was excellent! I'm not sure of why the recent spat of poor reviews - but it was not my experience - I got into my 2012 Hyundai Sonata Hybrid and it would not start I'm not sure of why the recent spat of poor reviews - but it was not my experience - I got into my 2012 Hyundai Sonata Hybrid and it would not start - found the battery was completely dead - probably because car left for 36 hours with the door ajar draining battery - Rachel Howes the service advisor made me an appointment for same day ( Saturday ) to have an AVR test - which they did and recharged my battery and did not invoice me for it. They did not have to do it that way - I had only had service there once before -but they chose to and I will be going back for paid service in the future. Thanks Rachel and Ajax Hyuundai ( invoice 615221) More

Poor service Don't go to Ajax Hyundai service center with your old car, which is out of warranty. They will loot your money !! I went to this center with my 200 Don't go to Ajax Hyundai service center with your old car, which is out of warranty. They will loot your money !! I went to this center with my 2009 Hyundai Sonata. The car has the Malfunction Indicator light (MIL) turned on. I have faced the same issue earlier and the issue was earlier resolved after changing the Gas cap. The same light was turned on after couple of months and thought of taking the Car to the dealership near my home. I told them about the past history of the car. They checked the car again and charged me 130$ to identify that issue is 'near to the Gas tank'. On the second day they charged 290$ to remove the back seat for the detailed verification. Then they informed me that, there is a leak near the Gas Pump and needs to be replaced. The estimated cost was around 1300$. I took the car to another private service center and the issue was resolved and cost me only 50$. There was no leak in the Gas pump. I simply paid 400+ dollars which was total waste. DONT GO TO THIS SERVICE CENTER WITH YOUR OLD VEHICLE More

Poor service I hade scraping noise from the front wheel they said it was the breaks but after replacing the breaks the noise was still there, it was a pointless re I hade scraping noise from the front wheel they said it was the breaks but after replacing the breaks the noise was still there, it was a pointless repair and just so they could get extra work. I had to return the car and complain More

Exceptional Before I came to Ajax Hyundai, I went shopping around to 4 other Hyundai dealerships. This one, by far is the best! Their customer service is except Before I came to Ajax Hyundai, I went shopping around to 4 other Hyundai dealerships. This one, by far is the best! Their customer service is exceptional. As soon as you enter, you are greeted with a friendly face who will take your info down to speak with a sales associate and you are offered beverages while you wait. I like this level of organization. That way you get your turn, and they can take their time with you. You are not hounded by sales people coming up to you where you feel overwhelmed. Jerome, by far is the best I've dealt with. He is so easy going, pleasant and polite. Not once was he ever pushy (take note Whitby Hyundai!!!!). It made for a good, comfortable experience. I initially walked away first time around, but I was so impressed with their customer service, I went back. I actually wanted to give them and Jerome my business, and I did. I got exactly what I wanted. I would 100% recommend them any day. Thank you Ajax Hyundai and Jerome! --DT More