
Advantage Ford
Calgary, AB
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152 Reviews of Advantage Ford
Patrick Todd and Mandy Getz rock! I recently purchased a new F150 from Advantage. I was ready and approved to buy a Platinum with all the bells and whistles but the day I was picking i I recently purchased a new F150 from Advantage. I was ready and approved to buy a Platinum with all the bells and whistles but the day I was picking it up I had doubts and cancelled. Patrick and Mandy were empathetic and continued to work with me to figure out what I was comfortable purchasing. Patrick is not your typical salesman and that makes you want to buy from him. Working with him is like working with a cousin that you enjoy hanging out with. He's thoughtful, thorough and genuine. My friend has bought 3 trucks through him and I have no doubt when my lease is up he's the one I'm going to. Mandy in their finance group was personable, straight forward and worked to get me a great rate. I am really happy I chose this dealership! More
terrible negligent service Absolutely terrible service. They have been trying to fix the same problem with my truck on warranty for 5 months. it has been in 4 times for up to 1 Absolutely terrible service. They have been trying to fix the same problem with my truck on warranty for 5 months. it has been in 4 times for up to 10 days at a time. I don't know if they're milking the warranty for more work or if they're just to stupid or incompetent to find the problem and fix it. it's obvious that they're just guessing at what the problem could be. they let it sit for days with no work done or update and then when they apparently figure it out they lie about when it will be fixed. Then to top it off this week i picked it up after the latest "fix" to the recurring problem and my truck had been vandalized on their lot and had the exhaust system stolen with about $6500 in damage. The incompetent staff couldn't even notice the problem when they brought the truck up to me with the exhaust cut off and smoking. All common sense would say that when my vehicle is in their care they should be responsible for it but they take no responsibility at all and put it on me to take care of the damage. There is no security or cameras watching the lot at all. If not responsible they are at least negligent for not taking proper care. More
Excellent Service A very special thank you to Gaz for going above and beyond. His attention to every detail and ensuring that everything pertaining to the vehicle and A very special thank you to Gaz for going above and beyond. His attention to every detail and ensuring that everything pertaining to the vehicle and the subsequent sale is exemplary. This is the second vehicle we have purchased from Gaz and we would not hesitate to do so again. And I love my new Escape! More
OVER CHARGE Had a problem with my rpm on my ford fusion, had given it to Advantage ford to fix it, they changed parts which were good for no reason and after 3 w Had a problem with my rpm on my ford fusion, had given it to Advantage ford to fix it, they changed parts which were good for no reason and after 3 weeks said we think your torque converter is spoiled, Charged 4200 to fix it. just upset thay they charged me $150 to diagnose the problem, but kept changing parts till they find the error. its like, if your breaks are not wrking, they would change the suspension, tires and last change the breaks of the car. when i went to pick the car, wanted a test round before i paid for it, they said u showed have told us before u came to pick it up. its common seance i thought if your pay 4000 , you would do a test round before paying for it. Asked them for my old parts they changed to send to ford head office as there were all in good condition, they said the disposed it and never knew they had to keep it for me to inspect it. In short THEY WILL CHARGE YOU LABOUR AND CHANGE PARTS WHICH ARE NOT REQUIRED. WILL NEVER GO THERE AGAIN they do not no there jo More
Best service department in town. Kevin Schmitke shop foreman at advantage Ford is very knowledgeable and very happy to lend a helping hand. He took the the time to help me diagnose my Kevin Schmitke shop foreman at advantage Ford is very knowledgeable and very happy to lend a helping hand. He took the the time to help me diagnose my truck and answer all my questions free of charge. This sort of customer service is hard to find, and refreshing in a world where people are just out to take your hard earned dollars. Makes me want to stick with Ford even after a sour taste in my mouth with another Ford dealership. If you want a truck go to advantage. More
Excellent Service Thank you Zack Barr and Chris Sinclair for your expert sales and finance advice. After I had bought my last vehicle from another company(KIA) my conf Thank you Zack Barr and Chris Sinclair for your expert sales and finance advice. After I had bought my last vehicle from another company(KIA) my confidence was down as the vehicle did not last as I thought and the company did not back their product(it was always the customers fault). Zack and Chris worked very hard to bring back up my confidence. They were able to help me out in purchasing a vehicle that I thought I was never going to be able to afford. A Ford F150 XTR and in the colour i was hoping for. We have now bought three vehicles from Zack and are extremely happy. Zack and Chris went above and beyond their job to make sure we were happy and satisfied with the vehicles we have purchased. Keep up the good work Zack and Chris. More
Kevin Amey and Advantage Ford Thank you Kevin Amey for the expert sales advice and excellent service you provided to me when purchasing my 2016 Ford Escape Eco Boost. I'm loving i Thank you Kevin Amey for the expert sales advice and excellent service you provided to me when purchasing my 2016 Ford Escape Eco Boost. I'm loving it!!! More
Derek Fandrick We bought a 2016 Ford Fusion from Derek And we had fantastic service and sales he showed us vices and found the perfect fit for us Thank You We bought a 2016 Ford Fusion from Derek And we had fantastic service and sales he showed us vices and found the perfect fit for us Thank You More
Happy with service I have been in the market for a second hand car and found a Honda Civic online at Advantage Ford. My other half and I went to look at it and within m I have been in the market for a second hand car and found a Honda Civic online at Advantage Ford. My other half and I went to look at it and within minutes Mazin Al Shatty was by our sides asking if we would like to take a test drive. Within 10 minutes we were on the test drive and I fell in love. Mazin made the whole process easy and enjoyable and 5 days later I was driving off the lot with my Honda. I would definitely suggest visiting Mazin if you want to get a new car. Great personality and sense of humour. Thank you Mazin and Ford Advantage! More
7 Stars to Maz Al-Shatty if we could!! We have purchased multiple vehicles from Ford Advantage with Maz Al-Shatty have consistently received superior customer service. We plan on continuing We have purchased multiple vehicles from Ford Advantage with Maz Al-Shatty have consistently received superior customer service. We plan on continuing our relationship with Maz for many years to come and highly recommend them to anyone looking to purchase a new or used vehicle More