Advantage Ford

Bad service bad service manager So today I had an appointment with Advantage Ford here in calgary, this service was for a 38000 klm oil change and service. Also to change the tires f So today I had an appointment with Advantage Ford here in calgary, this service was for a 38000 klm oil change and service. Also to change the tires from summer to winter.. Note that the winter tires are on rims.. I brought my truck in at 7:45 am for a 9:00 am appointment, needless to say I called at 4:15 pm to see if my truck was ready. I was then informed that it was not in yet and was also informed that they would not even ensure me that it would be done.. So needless to say my 21 year relationship with Advantage Ford in Calgary is done.. Also note that the service manager, that was still there and was told about the problem, did not even have the professionalism to come out and talk to me.. I tryed over the years to have some loyaty towards Advantage ford but I see now that I just wasted my time... More

Worse service department in the city! Took my truck in to get a simple oil change - made an appointment and even brought my vehicle in early, over 5 hours later and the work still hadn't b Took my truck in to get a simple oil change - made an appointment and even brought my vehicle in early, over 5 hours later and the work still hadn't been done. No explanation was given, no apology's, nothing. More

Worst service dept and management in the city Hands down the worst service I have ever had. Truck has been in 3 times and things that were working fine are now broken. Was charged for things that Hands down the worst service I have ever had. Truck has been in 3 times and things that were working fine are now broken. Was charged for things that didn't need to be done. Charged for things I didn't agree to. However, the worst part is the truck is now not drivable even though it was perfectly fine when it was dropped off. For weeks I have called and emailed the managers and they refuse to call me back or even email. How embarrassing...I feel bad for the sales team as the management or lack of management is surely costing them customers. My wife and I are both looking at getting new trucks this fall. Advantage has now officially lost our business and if I can help it the business of all out friends and family. More

Found the service to be good had to wait a day for part but realize dealer cannot carry all parts for all the vehicles they carry My service consultant was very pleasant and happ had to wait a day for part but realize dealer cannot carry all parts for all the vehicles they carry My service consultant was very pleasant and happy to help out Thanks Mr. KJS AS this is the second unit we have bought from this dealer found Mr. m. r to be real pleasant with no pressure put on us to purchase I think know some people are always in a rush to get it done right away PS the girls at the service deck were great to More

Unhappy Customer After 3 visits to this dealership & waiting for 7 hours on the 3rd visit I finally got my mudflaps installed for more money then they quoted. Do not w After 3 visits to this dealership & waiting for 7 hours on the 3rd visit I finally got my mudflaps installed for more money then they quoted. Do not waste your time with this dealership they only want your money. I will never recommend or go back to this dealership. More