Addison on Eglinton Chevrolet Buick GMC

The dealership has expertise, knowledge and excellent customer service! Edward, an amazing service advisor as usual was able to guide me on how best to take care of my car at my most recent visit. customer service! Edward, an amazing service advisor as usual was able to guide me on how best to take care of my car at my most recent visit. More

I enjoy taking my car in to get service just because of Susan she’s an amazing person and very professional she always knows how to look after her customer and only suggest what you really need. I’ve been Susan she’s an amazing person and very professional she always knows how to look after her customer and only suggest what you really need. I’ve been dealing with Susan for over two decades !! More

Always amazing service. Seanan is open honest and no nonsense kind of guy. He made the entire experience simple easy and fast. He will be sure to get our business in the future. nonsense kind of guy. He made the entire experience simple easy and fast. He will be sure to get our business in the future. More

Very good service when making appointment over the phone, from service advisor and the cashier team. Car ready when promised. Advisor explained what was recommended; took the time to go over. from service advisor and the cashier team. Car ready when promised. Advisor explained what was recommended; took the time to go over. More

Quick oil change. Drive through service. Neil Thomas has been my advisor for a number of years and although it was not necessary he still got involved in processing my paperwork and visiting with me. has been my advisor for a number of years and although it was not necessary he still got involved in processing my paperwork and visiting with me. I have always received excellent service at Addison More

Quick oil change. Neil Thomas got me in and out quickly. Was my first service on this vehicle and I only needed an oil change. Was my first service on this vehicle and I only needed an oil change. More

Sue is the best person i know when it comes to servicing the vehicle. Always kind and personable with me and my family. We are always looked after! the vehicle. Always kind and personable with me and my family. We are always looked after! More

We have been loyal GM customers for over 40 years. 7 years ago my elderly parents bought a new Equinox at this location. At the time their purchase came with a lifetime tire warranty, as long as they d years ago my elderly parents bought a new Equinox at this location. At the time their purchase came with a lifetime tire warranty, as long as they did their services at the dealership..which they did at $100+ each & everytime. Now after 7 years of overpriced services, when they need their 1st tire, they were told they do not qualify as they needed to do regular tire rotations there as well. REALLY? Why were we not told this at any of those service appts? We obviously would have done them to keep the warranty. I then contacted the service manager Luciano & he couldn't have been more rude. I was hoping he could make an exception or even try to help them as they were such loyal customers & had spent $1000s at this location. (I was told by another employee they had accrued $600 for tires on their acct as of that day) He then had to repeatedly tell me I need to go & read the contract.. the small print.. that there's nothing he could do. At this point I feel scammed, GM is not a company that cares for its customers.. as well Mr Luciano should get better customer service skills if they care to keep their customers satisfied & happy. Very disappointed..My family will definitely no longer be GM owners. Looking at a Nissan this week. More

Best place to shop for a vehicle, best honest sales man Shanan Powers help me and keep me updated for my purchase trough out waiting time for my vehicle. No hidden charges what so ever , Thanks shanan Shanan Powers help me and keep me updated for my purchase trough out waiting time for my vehicle. No hidden charges what so ever , Thanks shanan More