Acura Sherway

Used Car Sales Manager is a condescending xxxxx. Speaks down to potential clientele. Does not know how to hold a conversation with a customer who is interested in purchasin is a condescending xxxxx. Speaks down to potential clientele. Does not know how to hold a conversation with a customer who is interested in purchasing a vehicle. All he says is thank you after every word a customer says. Makes his staff look incompetent in front of customers. I would definitely not recommend going to this dealership especially for a used vehicle. More

Service department It was my first time to go to this dealership and what a great experience, defenetly we go back for a nice service they provide. It was my first time to go to this dealership and what a great experience, defenetly we go back for a nice service they provide. More

Great service! Once again Brenden and his team provided top notch customer service. Brenden has an affinity in creating a positive experience and it's infectious wit Once again Brenden and his team provided top notch customer service. Brenden has an affinity in creating a positive experience and it's infectious with his team. I dealt with Eric: he was courteous, polite, thorough and fully explained the work that needed to be done and was not pushy with additional service that was recommended. My vehicle was ready on time as promised.....and washed as always! More

Great service -followed up promptly with my service needs I purchased my preowned RDX in June. A month later I noticed that the alignment was off. When I called they squeezed me in right away. That morning I purchased my preowned RDX in June. A month later I noticed that the alignment was off. When I called they squeezed me in right away. That morning my tire warning came on indicating low pressure. Turns out I had a nail in my tire. They replaced the tire for me immediately and I was on my way. Thank you to Sal and Rachelle for making sure I am a happy customer. More

Great sales rep. I would like to thank Mr. Dave Perry, sales rep. at Acura Sherway, for his professional, polite an knowledgeable guidance, I would recommend his serv I would like to thank Mr. Dave Perry, sales rep. at Acura Sherway, for his professional, polite an knowledgeable guidance, I would recommend his services. More

STAFF , SERVICE Great service and amazing staff :) These guys are pros and really go the extra mile for their customers. other businesses should take notes. Way to g Great service and amazing staff :) These guys are pros and really go the extra mile for their customers. other businesses should take notes. Way to go guys!!!!!!!!!!!!!!!! More

RECOMMENDED Highly recommended... trust no one but Andy and Brendan! Know your car's maintenance with the Acura app which will inform you of what the A, B, 1, Highly recommended... trust no one but Andy and Brendan! Know your car's maintenance with the Acura app which will inform you of what the A, B, 1, 2, 3 codes required for service!! More

i would like say a few words about my experience at Acura. my wife and I have over the years purchased seven ACURA CARS. I STARTED WITH A CL and just took delivery of a TLX A -SPEC.tHE MAIN REASON FOR OUR CONT my wife and I have over the years purchased seven ACURA CARS. I STARTED WITH A CL and just took delivery of a TLX A -SPEC.tHE MAIN REASON FOR OUR CONTINUED PATRONAGE IS DUE TO THE EXCEPTIONAL SERVICE AND PARTS DEPT, MANAGED BY MR. BRENDAN GOMES. HE , MORE THAN ANYONE ELSE IS RESPONSIBLE FOR OUR LOYALTY TO BRAND AND DEALERSHIP. HIS FRIENDLY AND PERSONAL APPROACH TO ALL CUSTOMERS MAKES EVERYONE VERY COMFORTABLE BEGINNING WITH THEIR FIRST VISIT. HE LISTENS TO ANY AND ALL CONCERNS OWNERS MAY PRESENT. i HAVE OVER THE YEARS BEEN THE BENEFICIARY OF HIS EXPERIENCE AND HAVE NEVER BEEN DISAPPOINTED WITH ALL SERVICES RENDERED. I FIRMLY BELIEVE, THAT TO HIS CREDIT, BRENDAN NOT ONLY PROVIDES SUPERB, PROMT AND TIMELY SERVICE, BUT ALSO ENTICES CUSTOMERS TO PURCHASE NEW VEHICLES, S WE HAVE DONE. MY NEW TLX, WAS DELIVERED ON TIME AND PRESENTED TO ME IN BEAUTIFUL MINT CONDITION. MY ASSOCIATION WITH BRENDAN HAS BEEN NOT ONLY A BUSINESS ONE BUT OVER THE YEARS I HAVE GOTTEN TO KNOW HIM AS A PERSON OF INTEGRITY AND HIGH PROFESSIONLISM. WE, MY SPOUSE AND I HOPE TO ENJOY MANY MORE YEARS OF EXCELLENT ASSOCIATION WITH ACURA SHERWAY. MY COMPLIMENTS ALSO TO THE ENTIRE SERVICE AND PARTS DEPARTMENTS WHO I ENJOY MEETING ON EVERY VISIT. More

DAVE PERRY I WOULD LIKE TO EXTEND MY SINCERE THANKS TO MR. DAVE PERRY FOR HIS KIND AND MOST SATISFACTORY HELP IN PURCHASING THE NEW TLX. HE TOOK ALL THE TIME TO I WOULD LIKE TO EXTEND MY SINCERE THANKS TO MR. DAVE PERRY FOR HIS KIND AND MOST SATISFACTORY HELP IN PURCHASING THE NEW TLX. HE TOOK ALL THE TIME TO EXPLAIN THE PURCHASE PROCESS AND AFTER A LENGTHY AND INFORMATIVE TEST DRIVE WE AGREED ON ALL FACETS OF THE PURCHASE. WHEN THE TLX WAS PRESENTED TO ME, IN SPARKLING CONDITION, DAVE WALKED ME AROUND THE CAR EXPLAINING THE OUTSIDE FEATURES. THEN HE SAT WITH ME INSIDE TO GUIDE ME THROUGH ALL THE GREAT FEATURES THAT WERE INCORPORATED IN THE TLX. ANY ALL QUESTIONS I HAD WERE SATIFACTORLY ANSWERED AND I COULD THEN MOTOR HOME WITH CONFIDENCE. HE ALSO MENTIONED TO ME THAT IF I HAD ANY FURTHER CONCERNS, TO PLEASE CALL HIM AT ANY TIME. IT WAS A PLEASURE TO HAVE DAVE AS MY SALES REPRESENTATIVE AND WILL RECOMMEND HIM TO MY FRIENDS IF THEY ARE INTERESTED IN PURCHASING A NEW OR USED ACURA. THANKS AGAIN, DAVE, More

Three cheers for Acura Sherway Service Center Brenden Gomes has been servicing our vehicles for many years. He is a true professional. He knows the Acura vehicles thoroughly. He can diagnose th Brenden Gomes has been servicing our vehicles for many years. He is a true professional. He knows the Acura vehicles thoroughly. He can diagnose the problems accurately and efficiently. He is patient with his customers and he does a superb job in maintaining and servicing our vehicles. He always tries to accommodate our requests even though he is very busy. He is the reason why we continue to do business with Acura Sherway. More