
Abbotsford Volkswagen
Abbotsford, BC
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sales very good, service desk very poor. Tawrin Denoni was friendly and very helpful to us when we purchased our Passat. However the service desk is far from friendly, refusing to search out Tawrin Denoni was friendly and very helpful to us when we purchased our Passat. However the service desk is far from friendly, refusing to search out our warranty on a computer in another area. A unimpressed look when the customer does not have all the info he requests, just a lack of courtesy in general. More
Great service. Felt like family! I was looking for a newer vehicle and I drove away in what I wanted! I would recommend a vw to anyone, not because I have one now but because of the f I was looking for a newer vehicle and I drove away in what I wanted! I would recommend a vw to anyone, not because I have one now but because of the features! Thanks guys! :-) More
Left with a car We went there with no intentions of buying that day... They had the right car at the right price. Miranda's professionalism and knowledge was the ici We went there with no intentions of buying that day... They had the right car at the right price. Miranda's professionalism and knowledge was the icing on the cake. She gave us an overview of Volkswagens safety features and even opened the hood to explain how the engine is installed, not something any other dealership has EVER done. It was appreciated. More
great service, good people.ver very helpful and friendly people, great teamwork from the gang. I haven't bought a car from a dealership in a few years, after a terrible experience w very helpful and friendly people, great teamwork from the gang. I haven't bought a car from a dealership in a few years, after a terrible experience with vancouver kia. The people at Abbotsford VW, bent over backwards to help line up financing and added so great perks. More
Wasn't planning on buying a car I came into the dealership upon the request of my son-in-law to listen to a plan to help him and my daughter out. I met with Jesse Galdamez and walked I came into the dealership upon the request of my son-in-law to listen to a plan to help him and my daughter out. I met with Jesse Galdamez and walked away with a beautiful vehicle. I am so impressed with the service and check up phone calls. Jesse I am really impressed with your manners and caring after the sale. More
they got me into the car i wanted at a great price they were excellent overall, I had no issues and bought a great new tiguan, they worked out a great interest rate for me, even though I had been recen they were excellent overall, I had no issues and bought a great new tiguan, they worked out a great interest rate for me, even though I had been recently discharged from bankruptcy More
Great experience Very friendly and knowledgeable staff. Melissa was great and had my best interest in mind. Everyone was very open about all details which was reassuri Very friendly and knowledgeable staff. Melissa was great and had my best interest in mind. Everyone was very open about all details which was reassuring. I would definitely recommend them to anyone looking for a new vehicle. More
Excellent Service! My needs were met with quality service. I was given multiple choices and ultimately selected the best deal me. I left vw satisfied with my new purchas My needs were met with quality service. I was given multiple choices and ultimately selected the best deal me. I left vw satisfied with my new purchase. More
Be Careful Who You Deal With in Service. I had my 2000 VW Jetta broken into, and I took it to the Abbotsford VW Dealer and first people I dealt with were great, but the person who I dealt wit I had my 2000 VW Jetta broken into, and I took it to the Abbotsford VW Dealer and first people I dealt with were great, but the person who I dealt with when I came back with the ICBC claim was unkind and I felt like he expected me to know what to do. I'm 18 and this was my first car and my first ICBC claim and he just wasn't very nice or helpful. The person who I dealt with when I picked the car up was good. But I got it back with a coolant leak, an overheating engine, and a 2 cylinder misfire (I can't really pin that on them but I find it a bit suspicious and you'd think they would find something like that). The work they did on my lock was very good, but the customer service was spotty. I would maybe recommend this service center, but because there was no maybe only yes or no, I would air on the side of no, or use your discretion, or if your young take a parent or someone older, so they treat you right. More
Customer Service to be PROUD OF! My wife and I do not have the best credit. Allan was very helpful in taking us from the first step till the delivery of our new car. We were not expec My wife and I do not have the best credit. Allan was very helpful in taking us from the first step till the delivery of our new car. We were not expecting the level of customer service or attitudes that we received. They were not pushy, helped us build up our credit and most of all got us into an amazing new car that we can afford. There are not enough thank you's. They deserve to say they are the best. More