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Abbotsford Volkswagen
Abbotsford, BC
1,481 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,481 reviews
June 05, 2019
Worked within my budget Best dealership ever! Kind and caring Considerate and does work in a timely manner totally worth the trip out. Hard working and dedicated crew of peop Best dealership ever! Kind and caring Considerate and does work in a timely manner totally worth the trip out. Hard working and dedicated crew of people More
by Janedoe34
Employees Worked With
Stefani Baron, Dylan Lambert
Helpful June 05, 2019
The people were kind and friendly . I did not know what kind of car I wanted . They help me find the right car for my needs.Josh was very helpfull in doing that. I did not know what kind of car I wanted . They help me find the right car for my needs.Josh was very helpfull in doing that. More
by Robot welder
Employees Worked With
Josh Vanden Eykel, Stefani Baron, David Cragg
May 18, 2019
Amazing plz to deal with They kept my wife and I happy and made our car buying very easy and no stress. Very nice ppl to deal with and very happy we came here to buy They kept my wife and I happy and made our car buying very easy and no stress. Very nice ppl to deal with and very happy we came here to buy More
by Jaymzpoynter
Employees Worked With
Jason Bilinski, Stefani Baron, Dylan Lambert
May 18, 2019
Horrible Service The service at Abbotsford Volkswagen has been awful for myself and my family. I bought a car within the last 4 months and the rear brakes are complete The service at Abbotsford Volkswagen has been awful for myself and my family. I bought a car within the last 4 months and the rear brakes are completely gone. I took my car into a mechanic shop to get it looked at for noise and upon their inspection they found the brakes to be in awful condition. The mechanic explained to me that the car would have had to been sold with the brake pads already at an unsafe depth, and he allowed to keep my car at the shop as it was unsafe to drive. I contacted VW and explained my situation as I was upset that this condition was not disclosed to me when I bought the car or in the inspection report (that cannot be found oddly enough). I was told countless times that I would be getting a call back and received none. I called, left messages, and even showed up in person as this was affecting my everyday life without having a car while working full-time out of the city. After meeting in person they told me they would send someone to pick up my car and take it to their service department to check it out, after 3 days of waiting to hear and the car remaining untouched, I reached out and tried to get a hold of them. I got my mum to try and call Richard and she got a call back right away as he thought she was a customer he could get money out of. During the phone call he lied, stating that he called me through out the day when he never did. The next day Kelly called my mum informing me that he cannot send anyone to pick up my car until I deleted my review I had made on them, holding my car against me for stating my opinion on the awful experience I had been dealing with. In the end I had to get my car fixed elsewhere as I could not wait for VW to get their stuff together and own up to what they did. Terrible experience, myself, my family, and everyone I know will never be back here again. I recommend White Rock VW if you need any service. More
by Vroooom
Employees Worked With
Kelly Buller, Jason Bilinski, Richard P. Kantor
May 17, 2019
Great Service and Reliability Manny has been very reliable and knowledgeable about the vehicles at VW Abbotsford, he goes above and beyond for the customer, I would definitely reco Manny has been very reliable and knowledgeable about the vehicles at VW Abbotsford, he goes above and beyond for the customer, I would definitely recommend him for anyone looking for a new or used vehicle. He is there with you to answer any of your questions throughout the sale and is also there to follow up afterwards if there are any concerns. I am very happy with my purchase! More
by Aman
Employees Worked With
Manny Sandhu, Vishal Kalia
May 16, 2019
would not recommend I would not recommend this dealership. It took a month and a half for them to wrap up the paperwork on our trade in. I spent countless hours sending e I would not recommend this dealership. It took a month and a half for them to wrap up the paperwork on our trade in. I spent countless hours sending emails and making phone calls to get it sorted out. Stefani from the finance department gave us the wrong paperwork for our lease and we had to go in for a THIRD time to re-sign. The whole experience was disappointing and inconvenient. Save yourself the hassle and go somewhere else. More
by Kb1
Employees Worked With
Stefani Baron
April 27, 2019
Good experience at Abbotsford VW. Staff is knowledgeable and were very helpful in finding me the vehicle that ticked all the boxes on my list. I was happy with my first vehicle purchas Staff is knowledgeable and were very helpful in finding me the vehicle that ticked all the boxes on my list. I was happy with my first vehicle purchase from them, and now that I have moved on to my second vehicle purchase from Abbotsford VW, I am looking forward enjoying it too. Good experience and great team at Abbotsford VW. More
by It's a diesel!
Employees Worked With
August Braun, Richard P. Kantor
April 27, 2019
The beat of the best The whole team was great to work with Cannot thank Richard enough for making the call and getting me into a beautiful atlas Thanks once again The whole team was great to work with Cannot thank Richard enough for making the call and getting me into a beautiful atlas Thanks once again More
by Andygrimeau
Employees Worked With
Jason Bilinski, August Braun, Melissa Jakoby, Richard P. Kantor
April 24, 2019
Great experience As always our experience with this dealership was great! We have bought numerous vehicles through this dealership and have always left happy. This tim As always our experience with this dealership was great! We have bought numerous vehicles through this dealership and have always left happy. This time I purchased a 2019 Tiguan with my trade of my previous purchase of my 2014 Tiguan. Love it! We regularly refer people based on our experience. More
by love our car
Employees Worked With
Jason Bilinski, Josh Vanden Eykel
April 17, 2019
Don’t go anywhere else We have dealt with Mel a bunch of times prior, this time we went other places and just never found what we were looking for. Decided to call Mel again We have dealt with Mel a bunch of times prior, this time we went other places and just never found what we were looking for. Decided to call Mel again and will never look around again. They got the car I wanted, at the monthly payment I needed. Rob was also amazing, he worked the numbers and was nothing but accommodating to us and our children. He decided to buy them dinner! Was just an unreal experience. Richard was very knowledgeable and great to work with, again nothing but accommodating and professional. Love my Passat, Love the VW Abbotsford team. More
by Tim
Employees Worked With
August Braun, Melissa Jakoby, Richard P. Kantor
