Abbotsford Volkswagen

Outstanding Service I went in to the dealership looking to replace my old junker with something used but in better shape to use as a highway commuter car. I was on a ver I went in to the dealership looking to replace my old junker with something used but in better shape to use as a highway commuter car. I was on a very tight budget, but Mel worked extremely hard to find me something affordable and reliable. I drove home in a brand new 2014 VW Jetta and it's all thanks to her hard work! More

Great People After an awful experience at the Maple Ridge Volkswagon Dealership we were hesitant to even visit another one. We were ready to scrap the idea of a Vo After an awful experience at the Maple Ridge Volkswagon Dealership we were hesitant to even visit another one. We were ready to scrap the idea of a Volkswagon altogether. My fiance assured me that the gentleman that we were going to see in Abbotsford was going to be a pleasant experience (he wasn't wrong). My fiance had contacted a salesman named Chris Rigby via phone conversations and emails to find out about new and used Volkswagon Golf stock. He received prompt email responses as well as phone calls almost immediately. Chris not only showed us great cars he showed us ones he thought we would like the best based on personality, age, job related demands, as well as, anything else we requested. Chris was friendly, kind, and non-judgemental the moment we walked through the door. The specific car he set aside for us before he had even met us in person was the one we decided to go with after numerous test drives and experiences at other dealerships. After settling on a great price Chris gave us a great deal on an extended warranty, insurance, and even gave us an iPad Air. We were more than happy with our car, the price, and the experience! Chris even followed up with us two days later to see how we liked the car. I had to return to the dealership to sign some additional documents and he got the guys to give the car a wash as the rain had added some mud and dust to the back end. All in all a great experience thanks to Chris! More

Over all Excellent Service Over all my shopping experience was excellent. Melissa was wonderful to work with I love her accent felt no pressure what so ever plus I got an amazin Over all my shopping experience was excellent. Melissa was wonderful to work with I love her accent felt no pressure what so ever plus I got an amazing deal on my 2012 Tiguan which has excited my expectations. Over all the best atmosphere for a dealership that I have visited . I highly recommended anyone to go to Abbotsford Volkswagen you wont be disappointed . More

wonderful !!!! I have dealt with this dealership for 14 years for new and used cars their kind patient and courteous service 0is the best..Jerome Kelly Chris August I have dealt with this dealership for 14 years for new and used cars their kind patient and courteous service 0is the best..Jerome Kelly Chris August and the suberb service department have all. Looked after my best interests More

What a great experience!!!! We were in last night to purchase a used vehicle and dealt with Chris Rigby. He was very knowledgeable and very friendly. The whole staff was very fri We were in last night to purchase a used vehicle and dealt with Chris Rigby. He was very knowledgeable and very friendly. The whole staff was very friendly. I really liked how Chris Preston came out to welcome us and thank us for coming in. Very Nice!!! Chris Rigby was a great salesman and represented Abbotsford Volkswagen wonderfully!! He worked very hard for us and kept me informed the whole time even when we weren't in store as to what was the latest deals going on. I would definitely recommend this dealership and Chris Rigby to everyone I know!!! Great Job to everyone in Abby!!!! More

Melissa is AWESOME!! My old car had 300,000km on it. We needed 2 cars but had a budget in mind. Melissa was amazing in getting us 2 fantastic cars within our budget. She l My old car had 300,000km on it. We needed 2 cars but had a budget in mind. Melissa was amazing in getting us 2 fantastic cars within our budget. She let us drive several cars to see what fit us and our family. She was never pushy, just found what worked for us! I would recommend Melissa and Abbotsford VW to anyone who needs a new car!! More

An Essay on how Happy we were Recently I purchased a Volkswagen Van and was quite amazed at the outstanding service I received. I was met in the parking lot by Chris Z, who not onl Recently I purchased a Volkswagen Van and was quite amazed at the outstanding service I received. I was met in the parking lot by Chris Z, who not only was friendly,kind and happy but quite knowledgeable and took the time to describe why Volkswagen was rated top for safety. I explained what I was looking for and what my situation was(previous car dealer had our contract so twisted that it left us in debt even after our 5 years were up with them). I went in to the Volkswagen not thinking I was going to be purchasing anything, or even thinking they could do anything for me. I thought I was going to hear them say SORRY we can not do anything for you. One thing lead to another and we soon were introduce to Chris P, who managed to set all my fiances straight for a new Van, and explained to me they were working with the bank to make sure I got the best deal possible. I still thought they were going to turn me away so I asked what happens if the banks dont agree, I go back home with what I came here in, he smiled and said NO they will keep talking to the banks until they are able to get us the best deal possible. I left that day thinking nothing is going to happen, instead when I returned the next day they had a great deal for me on the table I would have been crazy not to see what they had done for me at that time they explained the deal all the terms to us and how our loan was going to be and when It would be paid off, Not only did I get a good deal but they also paid off my owing loan which was not small and I was also was able to finance for 5 year in stead of the mess I was in from my last car dealership. I bought a new Van left extremely happy and am looking forward to many family trips in my new Volkswagen Routan. The one think I liked most of all was during this time my daughter was sitting in my car on her phone she told that the whole time everyone that walked by would smile and wave and say HI, she said it got to the point were she had to duck down so no one would see her. It made me feel good that all the staff there are that nice and caring even when a parent is not around they still took the time to notice my child and made her feel welcome, she was embarrassed but I was happy. THX TO ALL OF VOLKSWAGEN ABBOTSFORD for just being yourselves. More

Great experience at Abbotsford Volkswagen! This dealership was a breath of fresh air after some bad experiences with other places in the past. Jerome was a great sales person without being push This dealership was a breath of fresh air after some bad experiences with other places in the past. Jerome was a great sales person without being pushy. I will definitely buy from them again! More

Professional Jerome was respectful, courteous and efficient. My past experiences at other car dealerships have been average at best, but, here @Abbotsford VW I was Jerome was respectful, courteous and efficient. My past experiences at other car dealerships have been average at best, but, here @Abbotsford VW I was quite impressed! Vehicles are a big ticket purchase and as a customer I really wanted to be understood and valued. Jerome was mindful of my requirements for a vehicle and the timeline I had put in place for myself. He followed-up with me without trying to put pressure on me. I appreciated this the most! In the end I left the dealership with the car I love, at a price I could live with. I would go back to Jerome @ Abbotsford VW because of the great experience. I highly recommend the dealership! More

Melissa Is AMAZING! Can't wait to buy my next car - just for Melissa made the purchasing experience seamless. The entire support staff at the dealership made it so easy to buy my awesome little car. Melissa star Melissa made the purchasing experience seamless. The entire support staff at the dealership made it so easy to buy my awesome little car. Melissa started at Abbotsford VW on the day I showed up at the dealership and I was lucky enough to be her first car sale at the dealership. Traveling from Vancouver to Abbotsford is never an issue as long as I know I will get the chance to see Melissa. I highly recommend going out of your way to see Melissa!! I have purchased / leased my last 4 vehicles form Abbotsford VW and will return. More