Absolutely astounding, everything from sales to service
to management. I implore you, dear reader, do NOT believe all the negative hype and sour reviews. I truly cannot find a reason why anyone would say a
to management. I implore you, dear reader, do NOT believe all the negative hype and sour reviews. I truly cannot find a reason why anyone would say a single negative word about this dealership or anyone who works there. Perhaps they were scared or hesitant about asking questions and seeking clarification on things?
Listen people, it's a CAR PURCHASE. This is a huge investment. It's okay to ask questions over and over again until you're satisfied with the answer - That's what the sales associates and service advisors are there for!!! Don't get mad or leave with a bad taste in your mouth because you magically assumed these wonderful people are mind readers and are going to somehow miraculously fix all your petty issues and problems without you even ONCE bringing them up. Or perhaps the majority of people just have bad attitudes when it comes to dealing with sales people? Sad. Wouldn't you be fed up if you were in their shoes if, time and time again, you had to deal with people who right from the start were fighting with you and combative? There is a civil way to approach buying a car, and Abbotsford Nissan's staff is a shining example of how to do so.
From luxury to affordable, they have everything. The WHOLE sales team are exemplary and outstandingly professional in all ways. They are ALL OF THEM friendly, helpful, and most of all - Caring. They CARE about you, and are one and all committed to getting you the best deal possible while setting you up in a car you know everything about - The features, the history, and anything else - Just need to ask and they (and the management team) will go ABOVE AND BEYOND to help you and answer all your questions until you are satisfied.
The service department is outstanding as well. Attentive, knowledgeable, and friendly. Sure, they're busy most days, but that's not their fault, especially with staffing issues. NOT THEIR FAULT some of their staff doesn't show up for work. Even so, they remain calm and level-headed. Answering any conceivable question you can come up with (on ANY vehicle mind you, not just Nissans! The service manager is extremely knowledgeable).
In conclusion: Sales, service, and management are all great. If I could give above 5 stars in all aspects I would. Bravo Abbotsford Nissan, BRAVO.