401 Dixie Nissan

Wonderful experience My review is below and it relates to the great sales person that always looks after us. Always fantastic service. Looking forward to more years of car My review is below and it relates to the great sales person that always looks after us. Always fantastic service. Looking forward to more years of cars with Olympio. More

not bad I bought a 2012 honda crv. was dissapointed having battery problem and got a battery installed from my old vehicle into the car i bought. I bought a 2012 honda crv. was dissapointed having battery problem and got a battery installed from my old vehicle into the car i bought. More

Buying new car from Jay Fernandes I bought new Nissan sentra from salesman Jay Fernandes. He's really good guy who know's how to deal with people. I would recommend him to anyone who I bought new Nissan sentra from salesman Jay Fernandes. He's really good guy who know's how to deal with people. I would recommend him to anyone who's looking to buy car in Nissan dealership. Thank you JAY More

Olympio Fernandes My nephew fresh out of university was looking to buy a car. We reached out to Olympio Fernandes the #1 salesman of 401 Dixie Nissan. With his experti My nephew fresh out of university was looking to buy a car. We reached out to Olympio Fernandes the #1 salesman of 401 Dixie Nissan. With his expertise we were able to make the right purchase within his financial comfort zone. Olympio spent time and patiently explained the pros and cons to my nephew as he was a First-time buyer and I must say that my nephew is very happy with purchase. Thank you Olympio for your hard and dedicated work. You have a another satisfied customer to your list. Well done !!!! More

Nissan Canada is a terrible company, Message to all Nissan owners! Nissan Canada "Worlds worst company" Therefore I strongly recommend against anyone visiting any Nissan Dealer in C Message to all Nissan owners! Nissan Canada "Worlds worst company" Therefore I strongly recommend against anyone visiting any Nissan Dealer in Canada, although the Dealership may be good, they still rely on Nissan Canada HO for support. Nissan Canada Head Office has a terrible track record and abuses its customers. I will never buy another Nissan product. More

Save your time and money by not visiting them I bought a new 2016 rogue from them in April 2017. Ever since then I have had many experiences which ultimately led me to spend some time here - writi I bought a new 2016 rogue from them in April 2017. Ever since then I have had many experiences which ultimately led me to spend some time here - writing a review and trying to save people some valuable time by not visiting that place - full of xxxxxx (i am sorry for using such hard word,but it is true). 1. I was forced to drive my new car without any heat in month of Jan/Feb 2018 - because while replacing some part their technician forgot to connect some wires and that some other part needs to be replaced now. This was working well before any changes that they made. They did not have any courtesy to arrange a back up vehicle with heat and thus asked me to keep driving it until the part arrives. 2. Because I was hearing some noise while applying brakes, i asked them to take a look at it. My car is still under 60,000 kms end to end warranty - but they charged me 50 dollars - because it was wear and tear issue and they wont consider that under warranty. Agreed, but the issues was not with the pads but the brake gear - and hello, when you say that issue started coming after the service you guys did. 3. During my last service at 48,000 kms i was told that their technicians recommend fuel injector change (for keep getting good mileage), to which i agreed. Ever since that has been done - my car started burning more gas then ever. In 1 full tank where i was getting 450 kms easily now i am getting 350 something... I called them to report the issue and setup an appointment, to which they responded - because its tire change season we dont have anything until 1 week. So again i was told to keep driving my car with an issue that was introduced by them, for 1 more week and then they will see what the matter is. Just quoting few instances out of many bad experiences that I had. Thanks More

Jay was amazing!! Jay was very knowledgeable and very helpful in my search for a new vehicle, he works with your needs and fits it into your budget!! Would definitely r Jay was very knowledgeable and very helpful in my search for a new vehicle, he works with your needs and fits it into your budget!! Would definitely recommend to anyone looking for a vehicl More

Extremely dissapointed Went to this dealership for oil change only. Had appointment for 9:30 am. I arrived there at 9:15. Was told that it will take 60 to 90 min. I actually Went to this dealership for oil change only. Had appointment for 9:30 am. I arrived there at 9:15. Was told that it will take 60 to 90 min. I actually took 3 hours. I asked for synthetic oil and was charged for that. Then soon after I left the dealership I looked at the sticker and I saw that it showed to be changed after 5 000 km instead of 8 000 which is normal for synthetic oil. I did not have time to go back because thanks to the 3 hours wait I was going to be late for work. How do I know that kind of oil did they actually used? So I called customer service. When I explained the situation the person who answered he said that the vehicle now requires the change of oil to be done at 5 000 km instead of 8 000km without asking me what model is the car and what year. By the way is Nissan Rogue 2016. When I demanded an explanation on that statement he told me to hold on and then came back telling me that o yes it should be changed at 8 000km. EXTREMELY UNPROFESSIONAL!!! I told him I want this problem fixed, and he took my phone number with the promise to call back. Nobody called. The service there I find very expensive , non professional and with no consideration of customer's time, I would not recommend it to anyone. More

Very good dealership, great staff It was a pleasure working with Jay. He has great costumer service skills and was very helpful with the entire process. He is certainly an asset to the It was a pleasure working with Jay. He has great costumer service skills and was very helpful with the entire process. He is certainly an asset to the Nissan team! Overall a nice experience. Thank you. More

Happy with new car shopping Jay Fernandez was patient and detailed sales person, we purchased new car with his help. I am very happy with his service and the deal I got. Jay Fernandez was patient and detailed sales person, we purchased new car with his help. I am very happy with his service and the deal I got. More