401 Dixie Kia

Within minutes that I'd arrived, Marcus was outside and he greeted me right away asking if I needed help with anything. Last year, my mom and I visited a few of the other dealers in the same area and and he greeted me right away asking if I needed help with anything. Last year, my mom and I visited a few of the other dealers in the same area and other than Mazda, not 1 salesman greeted us at any of the other dealers, so we did not buy any car at that time. Anyway, Marcus and I started chatting about different cars then I asked him to show me more details and what price it could be. He offered me a test drive and I tried the KIA Forte 5 ex and the Soul. My choice, the KIA Forte 5 ex. I did not shop around and you are the only dealer I dealt with so I was not ready to buy on that 1st visit. I am a loyal person and when I like the salesman I am dealing with I will give him the business so I went back a couple of days later and finalized everything. The only glitch was when I asked for the value of the car so I could contact my insurance broker to get the insurance ready, the salesman told me, you don't need that, we will call for you...but in the end I did not get my car on the day I was supposed to receive it because you had not received my insurance papers from my broker who had to talk to me anyway to get my insurance changed. So let this be a lesson learned and next time let the client contact their insurance broker to get the paper ready or at least give them a heads up. In the end m salesman called me to let me know I could not receive my car on Thursday and that I would have to wait until Monday to receive my new car because he was off on Friday. I sold my car and the paperwork was done faster than expected so I ended up without a car for the weekend so on Saturday I went to the dealership (with my borrowed car) and told them that I had to have my car since I didn't have one anymore; I had brought the insurance papers with me in case they still had not received it. Robert (Manager) was very nice and after checking that all the documents were ready for me to sign, he asked another salesman to make me sign the papers and 'introduce me' to my new car. Thank you Robert for making my day and making this happen for me. Thank you Marcus for your professionalism, kindness and patience and sorry that you didn't get to 'introduce me' to my new car. Thank you Jeff for taking care of me even though I was not your client. All the employees there are very nice and say hello and chat with everyone. I recommend this dealership. My sister has dealt with 401 Dixie KIA in the past and was very happy too. You guys are the best! I LOVE my KIA Forte 5 ex! Linda More

I just purchased a kia optima 2013 ex turbo. Malvin Singh was my sales rep.This is the second car i have purchased from malvin at kia dixie. He was very helpful the first time and this time the service was was my sales rep.This is the second car i have purchased from malvin at kia dixie. He was very helpful the first time and this time the service was better. Initially he offered me the base model but helped me and worked the numbers around till i settled for the ex turbo. Thanks Malvin .and kia dixe...you were a great help and the service was superb. I am enjoying my new ride. will be sending colleagues your way. More

Wanted to trade in my car and was having trouble finding a new vechicle at the right price. Malvin worked on finding a vehicle with everything I wanted. Thanks Malvin for your great customer service and p a new vechicle at the right price. Malvin worked on finding a vehicle with everything I wanted. Thanks Malvin for your great customer service and patience with me for I know it was not easy. More

Great shuttle service - Give a call ahead and ask for pick up and drop off. Recently I purchased 2013 kia optima EX from a dealer named Jeff Park. From the very beginning to picking up my car he has b pick up and drop off. Recently I purchased 2013 kia optima EX from a dealer named Jeff Park. From the very beginning to picking up my car he has been working the deal passionately along with his great coworkers. (They still provide a great services with details whenever I call them for any questions about the car I bought and future references) Jeff Park tried to work out the deal 'with' me, and not against me. I'm sure he would be the same with any other customers as well. Great experience and services at 401 Dixie Kia More

The staff was friendly, supportive and knowledgeable . I visited several dealerships before choosing my car, and was blown away by the quality of service here. Not only were they able to answer all my quest visited several dealerships before choosing my car, and was blown away by the quality of service here. Not only were they able to answer all my questions in detail, but were supportive and extremely kind in helping me make my purchase, not pushy like most places/sales people. Im am absolutely in love with my car!!! and am soooooo happy with the whole experience and the staff at 401 and Dixie are the best! More

My experience at 401 Dixie Kia dealership was great. The staff that helped me out was professional, and knowledgeable of the car. He was able to thoroughly answer and explain any questions I had. I would de staff that helped me out was professional, and knowledgeable of the car. He was able to thoroughly answer and explain any questions I had. I would definitely recommend this Kia dealership to others. More

Thank you Sunil for making purchasing our 2013 Kia Soul such a great experience!! (Thanks: Jeff & Robert too) You took the time and paid attention to exactly what we were looking for and needed and mad such a great experience!! (Thanks: Jeff & Robert too) You took the time and paid attention to exactly what we were looking for and needed and made us feel extremely comfortable the whole time. (From the first introduction; the road test; to the final delivery of our vehicle) We definitely recommend this KIA dealership without hesitation, as they go above and beyond to ensure that you have a very positive outcome purchasing your vehicle. Thank you again & keep up the good work !! :) & we will stop by & say HI when we bring our vehicle in for service C & B More

I purchased my first brand new car at this dealership. Although it was a stressful time, trying to figure out what to when my car broke down, I was quickly put at ease at 401 Dixie Kia. Ahmed Merei was Although it was a stressful time, trying to figure out what to when my car broke down, I was quickly put at ease at 401 Dixie Kia. Ahmed Merei was friendly, courteous and knowledgeable. He gave us a run down of the Kia Soul and not once did we feel any pressure to buy. He turned this awful situation into a great experience. I would recommend this dealership and employee to anyone who is in the market of buying a new vehicle. Thanks again Ahmed for the great experience!!!!! More

M wife and I met Amit at the dealership on Apr 14th. Amit was very friendly and never "pushed" us towards something at any point. He even took the time to sit with us during the test ride and explained the c was very friendly and never "pushed" us towards something at any point. He even took the time to sit with us during the test ride and explained the can features in detail as we drove around the block. When it came to financing, changing ownership, license plates etc., Amit took care of everything in a professional and timely manner and we had to just come and pick up the vehicle in the end. Growing up, I had heard a lot of negative myths about car dealerships and salespeople. But Amit's excellent customer service busted all of them. I will definitely recommend this dealership, especially Amit to anyone looking for a vehicle. Kudos to the rest of the 401 Dixie KIA team for providing such a great environment. MK. More

I have a great experience with Amit Sharma and his excellent level of customer service. Always polite, friendly and prompt when I had any issues. I would recommend this dealership and especially Amit excellent level of customer service. Always polite, friendly and prompt when I had any issues. I would recommend this dealership and especially Amit to anyone in the market for a new or used car. I felt he was really on my side when dealing with the price and financing options. Great car, great staff More