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401 Dixie Kia

Mississauga, ON

4.4
530 Reviews

5500 Dixie Road Unit C

Mississauga, ON

L4W 4N3

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530 Reviews of 401 Dixie Kia

November 16, 2016

Great sales rep makes it special! Ryan was amazing! It started as an email inquiry which he was prompt to answer and informative. Within a week I was in my new car! He spent a lot of t More

by Kim Chennette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Blanchard
October 09, 2016

An excellent customer service experience My husband and I were looking for a new car for the family. I had seen the catchy commercials on tv and went further than my local dealership to check More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie, Eric, Nav Gill
October 03, 2016

Kia Experience Ryan was eager and helpful in his service. He ensured to be as thorough as possible. It is obvious that he enjoys working with people to help them fin More

by Kia16
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Blanchard
October 01, 2016

New car purchase Just recently bought a new Kia Sorento. Hamid from sales was great to deal with and was very informative (answered my many questions). Amit as well wa More

by Cfitch
Recommend Dealer
Yes
Employees Worked With
Amit Sharma, Hamid Samadi
September 22, 2016

First time car buyer Long wait time but everyone at the dealership was very friendly and helpful! I went to 401 Dixie Kia already knowing which model and year I wanted to More

by Amanda2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amit Sharma
September 15, 2016

Parts I had talked to 3 other Kia dealers with not much luck for what I needed for my 2004 Magentis. Greg at 401 Dixie Kia not only knew what I needed, but More

by sammythecat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
September 14, 2016

Great Customer Experience! I would highly recommend this dealership to anyone looking for great service on their vehicle. I have taken my vehicle into many Kia dealerships to ha More

by ltuck01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Morrison
September 13, 2016

Great professional people Can't say enough about the fun, friendly staff here...they made me feel comfortable with my decision and made sure I had all the information I needed. More

by Seabass12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Pelikan, Brian Miller
September 13, 2016

Great service Best service I have ever had. Larry, the Service Manager is very knowledgeable, friendly, and professional. Larry went out of his call of duty to ens More

by Mugger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry and Anthony
September 07, 2016

Terrible dealership Terrible customer service, poor management response if any to customer complaints, sold new car with dent on door, dealership dealt with it terribly, More

by sindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie and Eric did not respond to any emails or phone messages
Sep 08, 2016 -

401 Dixie Kia responded

Sindy, I am not sure what email or phone numbers you are using but both Katie and I have never received an email or phone message from you. Please double check the email you are using for us and let us know. We have checked both our in boxes as well as our voice mails and there is nothing with your email or name. Eric Levitt President 401 Dixie Kia"

Sep 08, 2016 -

401 Dixie Kia responded

Exactly as I suspected the email you have for me is incorrect so before you go ahead accusing people of not getting back to you I suggest in the future you confirm you have the right contact information. I don't appreciate you accusing me of something I didn't do especially when it was clearly your error.

Sep 24, 2016 -

401 Dixie Kia responded

We have sent you emails sever times now and also followed up with phone messages to which you have not responded. Not sure why you are posting stuff like this when clearly its not true and you yourself refuse to contact us back on several attempts to get in contact with you. We are here if you would like to discuss further.

Sep 26, 2016 -

sindy responded

Emailed and rang me once after I reported you to Kia Canada, you cannot harass customers with false information to try and make yourselves look better when you get a bad review. I will deal with Kia Canada as you only try and contact customers once you have been reported which is bad management. Thank you.

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