401 Dixie Hyundai

2016 Santa Fe I can't even begin to tell you how happy I am with my experience with 401Dixie Hyundai. I had a stressful experience previous to this due to my car be I can't even begin to tell you how happy I am with my experience with 401Dixie Hyundai. I had a stressful experience previous to this due to my car being a write off and stressed another dealer not following through on their promised of a car, even AFTER I signed the paperwork and put a deposit down. I know Brian from actually buying my car that was involved in the crash and heard he moved over to Hyundai. I called to see if the car I wanted and deal was still available and everything that had happened to me at the other dealership. He took care of me immediately and honoured the deal which is right in my budget. He was great to work with before and I'm so pleased I ended up buying my Santa Fe from him this time as well. All staff are friendly and happy and really seem to enjoy their jobs and helping people. I HIGHLY recommend Brian as your Sales Rep and this dealership to purchase your next vehicle from! More

Excellent Experience May 2016, we went looking for a second vehicle. We were greeted by sales rep Trevor Shirley. He was very friendly and informative about the vehicles. May 2016, we went looking for a second vehicle. We were greeted by sales rep Trevor Shirley. He was very friendly and informative about the vehicles. He didn't try to add anything to our vehicle that we didn't need. He made our experience a great one. All the staff there were very friendly too, even to our children that were getting tired and cranky. I would definitely recommend this dealership and this sales agent. Thank you so much Trevor for all your help. Greg was also very nice and helpful. Thanks Greg. From Mark C More

Maria Olenik,, It is a pleasure to deal with Maria Olenik, provides excellent customer service, helpful and funny as well. Her cheerful attitude adds value to the ve It is a pleasure to deal with Maria Olenik, provides excellent customer service, helpful and funny as well. Her cheerful attitude adds value to the vehicle. More

Knows what customer service is about...really. After a long trip home from the UK, the car broke down just as we left the airport. This man absolutely understands what TRUE customer service is abo After a long trip home from the UK, the car broke down just as we left the airport. This man absolutely understands what TRUE customer service is about!! Jody, this thank you is long overdue . Thank you for making us feel comfortable, going to bat for us and for getting us towed back to our home town where my mother lives. Your kindness will never be forgotten. (And btw it was the whole engine - lol!); The Willis family. More

Exceeded My Expectations I was pleasantly surprised by my recent vehicle purchase. I found all of the staff to be very friendly and accommodating. Even after the sale and whe I was pleasantly surprised by my recent vehicle purchase. I found all of the staff to be very friendly and accommodating. Even after the sale and when I went to pick up my vehicle, Maria spent time with me to go over all of the features and to answer any questions I had. It was definitely a painless experience and I would recommend this dealership to anybody considering a new vehicle purchase. More

Second Car From 401 Dixie, Second Amazing Experience. Had an amazing experience at 401 Dixie Hyundai buying my used Kia two years ago so it was a no brainer to go back for my new 2016 Sonata Sport Tech. A Had an amazing experience at 401 Dixie Hyundai buying my used Kia two years ago so it was a no brainer to go back for my new 2016 Sonata Sport Tech. Absolutely amazing service from start to finish from Drew, Ben and Kang. Highly recommend this dealership to anyone in the market for one of the awesome new Hyundais. I absolutely love my new car. More

Excellent buying experience Buying at 401 Dixie Hyundai has been the best buying experience me and my wife ever had. Maria, Ben and Greg were extremely friendly and focused in h Buying at 401 Dixie Hyundai has been the best buying experience me and my wife ever had. Maria, Ben and Greg were extremely friendly and focused in helping us to get the best deal based on my needs and without any pressure. They look more as family than co-workers. Maria, was key for us to decide to buy there as she was really helpful and informative. We've got a 2016 Sonata GLS and loving it so far. More

Thank you Jody. I wish to thank Jody Clark for personally looking after me on friday May 6th. I was involved in an auto wreck between my 2014 Elantra and a 15 ton tr I wish to thank Jody Clark for personally looking after me on friday May 6th. I was involved in an auto wreck between my 2014 Elantra and a 15 ton truck hauling large concrete pipes. I was able to limp my car into his shop, he took me personally to check my vehicle and get my car to auto body repair shop. I was very happy to find out how easy it was for me to get this service. Very kind, very professional. Thank you Jody. The work performed is excellent. I find 401 Dixie Hyundai is always a great place for buying and repairing my cars, from Maria, Drew, Greg and Ben, now Jody. They treat me and my family the right way. Awesome. More

Best of the BEST Service I am now retired, but the last 16 years of car-ownership have been the best I can remember, by a long shot. Hyundai is a GREAT car manufacturer!! Ba I am now retired, but the last 16 years of car-ownership have been the best I can remember, by a long shot. Hyundai is a GREAT car manufacturer!! Back in 2001, my sales experience began with a young gal by the name of Melanie and was incredible, and I bought TWO XG300’s for me and my wife. But then, came the warranty and service ?)) These are the first cars that I have continually brought back to this dealership, something I never did before with my other cars, for warranty and then post-warranty service . . . . Mr. Jody Clarke and his excellent team of customer service reps: Mitch, Cameron, and a recent excellent addition, Cheyenne, epitomize what all service organizations should strive for !!! Their customer care, attention to detail, and follow-up scores are off-the-charts, as far as I am concerned, and I have seen many, many service organizations fail miserably ?( As cars get older, they tend to be harder to diagnose and service. My recent service visit, once again, demonstrated that Jody Clarke and his team used their experience and clairvoyance to detect a very hard-to-detect computer problem and poor engine performance. I just drove home and it felt that (Dr. Clarke – honorary degree) had given my XG300 a new lease on life. I guess I will have to wait a couple of years now before I buy a Genesis or two. Hyundai will be the only car manufacturer for my foreseeable future, unless I win the lottery, and then it will still be an Equus !! ?)) I am absolutely positive that my service experience would NOT have been for this long and and as excellent had it not been for Jody Clarke and his team, and this is even considering that the dealership changed hands from Future Hyundai to 401 Dixie Hyundai at the ten year mark, around 2011. Finally, I have strongly recommended to my friends and associates over the years for purchase and/or service of their Hyundai vehicles to this dealership and Jody Clarke. I should be on commission (haha). Keep up the good work. Excellence is NOT a destination, but a journey, and you all have travelled it so well !! ?)))))))) More

Dishonest - only interested in the sale Cancelled purchase of sale after I discovered the following: Misc added fees onto the invoice. Buyer Beware - Check every fee on your contract befor Cancelled purchase of sale after I discovered the following: Misc added fees onto the invoice. Buyer Beware - Check every fee on your contract before signing. Verified against other dealerships that added "mandatory fees" were added to the contract. E.g. Key Replacement $300. Not mandatory and is optional. I had even questioned these with both Johnson & Kang why they were on the bill of sale. Also, sale price was higher than discussed. Verified against online pricing. Johnson mentioned he could not go any lower. Once I had cancelled the deal, they were able to make things work. Kang was the initial sales rep before being passed on to finance, the dishonesty from the rest of the team lost Kang the sale, he was a great sales rep. More