401 Dixie Hyundai

I recently took my new Hyundai Elantra to 401 Dixie Hyundai for its second service and was stunned to be charged $586.89 for a basic service. This is drastically higher than the average market rate of Hyundai for its second service and was stunned to be charged $586.89 for a basic service. This is drastically higher than the average market rate of around $150, which feels incredibly unfair. As a new Hyundai customer, I was unaware of these costs and feel misled. Adding to the frustration, I’ve tried multiple times to contact the service department for clarification, but my calls keep going to voicemail with no response. This level of service and lack of transparency is deeply disappointing, and it has seriously made me reconsider my choice of Hyundai. I wouldn’t recommend this dealership based on this experience More

Hadjie helped me a lot! He was really kind and respectful. I liked his service. He was really kind and respectful. I liked his service. More

I had an excellent experience with this dealership when it came to servicing my 2020 Santa Fe. Jimson at the service desk was an amazing help. Because of him, I will be returning whenever my car needs serv it came to servicing my 2020 Santa Fe. Jimson at the service desk was an amazing help. Because of him, I will be returning whenever my car needs servicing! More

Amazing service, the staff was kind and helpful and kept me updated while I was getting my service done me updated while I was getting my service done More

Terrible service with the free oil change, forced to buy something else to be valid, with what the tire package cost they should include alignment something else to be valid, with what the tire package cost they should include alignment More

My consultant was jimson and he was really helpfull to me and he resolved my issue and he resolved my issue More

Clean. Fast. Super nice. Expert advice. Bright show room. New products. Not enough new konas tho Fast. Super nice. Expert advice. Bright show room. New products. Not enough new konas tho More

Jamal was the first person reached out to me on a Saturday respecting the value of business lead, Very transparent about the car’s condition over phone before i see the car making sure I am ok to pro Saturday respecting the value of business lead, Very transparent about the car’s condition over phone before i see the car making sure I am ok to proceed. Hyundai dealerships in India know for best customer service,Jamal & Dixie Hyundai exceeded the expectations. I spent 5 straight hours within the showroom and walked out booking my first car in Canada. Ben from Finance team has made the job easier. I was clear about what I needed, and the transparency is something i loved with Dixie hyundai until I got my car delivered. Cheers… Anbu More

Though it took longer than I had hoped, Crystal secured my transmission replacement under warranty and that was awesome. So I got winter tires done, an alignment, brake stuff, fuilds and still spent less t my transmission replacement under warranty and that was awesome. So I got winter tires done, an alignment, brake stuff, fuilds and still spent less than what a transmission would cost so I'm genuinely recommending them More

Disappointing example of enforcing ancillary servicing requirements not communicated during the selling process. Feels like a forced upsell into an expensive servicing regime. Not impressed with the lack requirements not communicated during the selling process. Feels like a forced upsell into an expensive servicing regime. Not impressed with the lack of clear communication of this issue and servicing progress. Overall a disappointing experience. More