401 Dixie Hyundai

Exceptional and friendly service Outstanding service by Trevor and Greg. Friendly and courteous, and what needed to get done was done. They have set a new standard for dealership serv Outstanding service by Trevor and Greg. Friendly and courteous, and what needed to get done was done. They have set a new standard for dealership service with a smile. We appreciate your level of service and kindness, Thank you. More

wrong information we brought our car there 3 times with the same proble over a 2 year period,THE FIRST AND SECOND TIME THE CAR WAS STILL UNDER WARRANTY AND THEY SAID TH we brought our car there 3 times with the same proble over a 2 year period,THE FIRST AND SECOND TIME THE CAR WAS STILL UNDER WARRANTY AND THEY SAID THE NOISE WAS FROM A LOOSE TY ROD IN THE REAR END OF CAR.WE THEN BROUGHT THE CAR BACK AGAIN WITH THE SAME PROBLEM AND THIS TIME THE MECHANIC SAID THE FRAME IS SEPERATING FROM THE SUB-FRAME AND THE BUMPER CUSHIONS HAVE MOVE.THIS WOULD BE ABOUT A 7 HOUR FIX AND ABOUT 800 DOLLARS.I THEN BROUGHT THE CAR TO MY MECHANIC AND FOUND OUT A SHOCK HAD TO BE RELACED WHICH FIXED THE PROBLM WHICH ONLY COST 250.DO NOT GET ANYTHING FIXED HERE WITHOUT A SECOND OPONION.2011 SONATA More

5 stars is not enough for this guy! This guy Erick Briones is the best one you can deal with. He is very kind, approachable, friendly and respectful. So if you want the best deal of your This guy Erick Briones is the best one you can deal with. He is very kind, approachable, friendly and respectful. So if you want the best deal of your life, look for this guy! More

Fantastic Second Vehicle Purchase We have two small kids and need to manage our time effectively. Erick meet with us on our timeline and spoke with us directly even on his days off to We have two small kids and need to manage our time effectively. Erick meet with us on our timeline and spoke with us directly even on his days off to ensure my questions had been satisfied. Erick understood who his buying influence was (My Wife) and respected her throughout the sales process. He and the staff spent time to explain the features and benefits in a manner that was relative to our life style. His managers provided us with further confidence by remaining transparent through the negotiation period and search for our chosen model. More

Awesome,amazing,what customer service should be. 401/Dixie/Hyundai is awesome,been coming here since1999, the service/repair department managed by Jody Clarke is amazing. Recently I needed to go ther 401/Dixie/Hyundai is awesome,been coming here since1999, the service/repair department managed by Jody Clarke is amazing. Recently I needed to go there for servicing and Anna Mazzei andJody Clarke gave me 5Star service. Great work and even greater customer service,thankyou,Frederick (Rick) Spilker. More

Awesome Experience w/ Violet + Darryl at 401/Dixie Hyundai My experience at 401/Dixie Hyundai was pretty much as excellent as I could've possibly hoped for when buying a car. I called in and talked to Mari My experience at 401/Dixie Hyundai was pretty much as excellent as I could've possibly hoped for when buying a car. I called in and talked to Maria over the phone to verify some information about the car and confirm it was still there. She was very pleasant and very helpful. Her shift was ending and when I mentioned to her that I was thinking of coming in that night, she did not hesitate to recommend another sales person for me to speak with. There was absolutely no pressure at all from her to have me come in to deal with her. My convenience was prioritized. Off to a good start. When I went in I dealt with Violet, and I don't think I could've asked for a better sales person. Violet's demeanour was professional and friendly, and she immediately made me feel very comfortable dealing with her. She was honest, and very attentive. At no point did I feel like we were just going through the motions to try and get me out the door with the car. When I had questions about the vehicle, if for any reason she didn't know the answer, she didn't hesitate to run out to the garage to find out. This is not the experience I've had at all dealerships or with all sales people. Throughout the entire process, from walking in the door to driving off the lot after having picked up my car, Violet was an absolute pleasure to deal with. I could not recommend her more. For the negotiations part, Darryl was the sales manager that I negotiated with. He didn't stay hidden in his office like many often do, using Violet as an intermediary the entire time, but instead came out to speak with me personally and to introduce himself. He's a really nice guy and exceptionally professional. After a few rounds of offers and counter-offers, we were able to agree on a price that I was very happy with, and Darryl definitely made the negotiation process enjoyable. Also, Darryl's dog is gorgeous. Potentially getting to meet her is worth considering 401/Dixie in and of itself. I really can't emphasize enough how friendly and professional Violet and Darryl were, or how happy I was with the experience, the car I walked away with, and the price I paid for it. I would be very comfortable recommending 401/Dixie to any of my friends or family that was in the market for a car. So many thanks to those two for all their help! More

2009 Santa Fe I new it was trouble when the ESC,AWD and brake lights started flashing! It was the Thursday night before Good Friday, Anna Mazzei took my call and I new it was trouble when the ESC,AWD and brake lights started flashing! It was the Thursday night before Good Friday, Anna Mazzei took my call and like always, made an appointment for my vehicle for Saturday am. Noel did the diagnostic and gave me the bad news. The car was not fit to drive. The list is too long and involved for me to describe. Anna arranged for a rental, at no charge to myself. I could see that Anna could feel my pain. Anna and Jody made a few phone calls to Hyundai Canada, pleading my case, that I am a valued Hyundai customer, as this is the third vehicle that I have purchased and maintained at 401 dixie Hyundai. Hyundai Canada agreed to cover a portion of the computer replacement. Anna and Jody (and all of the service advisors) always treat me like family, going over and above, keeping me coming back. More

Great personal Service Jordan Pizzorusso, Kang Wei were a wonderful welcome when shopping for a new vehicle. I visited other dealerships,explaining my concerns , being und Jordan Pizzorusso, Kang Wei were a wonderful welcome when shopping for a new vehicle. I visited other dealerships,explaining my concerns , being under a tight time line, stating i do not want too waste their valuable time ,or my own ,. Some were playing the typical game .buying a new vehicle. There were two dealerships that are much closer to where i live, which offered me their best price. Conveying to the sales personal, i only requested their best price, due to the tight time constraint Yet they lacked understanding their potential customer needs ,requirements. Additionally, researching on the internet, some of these other locations, the after sales and service are just not the same as Dixie Hyundai. Under a tight time frame ,and with in 15 minutes Jordan along with Sales consultant Kang Wei understood all the requirements I was looking for in buying my new Santa Fe. With in ten minutes after leaving the dealership, I received a phone call stating they would meet my needs and agreed price. The customer service was excellent from both of these individuals ,as other staff I met during our visit . I was not just looking for a new car, but a place to have my car serviced properly, fairly with ou the horror stories you here . I definitely would recommend and purchase a another new car from Dixie Hyundai Patrick D. More

Service Reception I was in today to get my vehicle serviced and was greeted by one of the most friendliest, bubbly, courteous, professional and happiest of individuals. I was in today to get my vehicle serviced and was greeted by one of the most friendliest, bubbly, courteous, professional and happiest of individuals. Cheyenne Parsons the Service Receptionist is a fabulous and most upbeat individual. Cheyenne, you are in the right position. You make me return to the dealership. It is impossible to leave without a smile. Awesome job Cheyenne! Keep on Smiling! Thank you for making my day brighter! DG More

New Car - Excellent Experience Jordan was great! Super friendly, very easy to deal with. Wasn't pushy at all (which turned me off some other dealerships) when I was still shopping f Jordan was great! Super friendly, very easy to deal with. Wasn't pushy at all (which turned me off some other dealerships) when I was still shopping for the car, but come time to talk numbers was very helpful and informative. He was always easy to contact and happily answered my (first-time buyer abundance of) questions. Would absolutely recommend to anyone looking to buy a car. More