401 Dixie Hyundai

Excellent! Great vendor! Maria was pretty friendly and was able to send at a good price my car. She had a great customer service as well and showed me all pos Great vendor! Maria was pretty friendly and was able to send at a good price my car. She had a great customer service as well and showed me all possible options and the best fit for me. More

Taylor Fenwick After a few months of shopping around, finally bought my car from Taylor Fenwick. I initially had met with him in august and decided to go back to him After a few months of shopping around, finally bought my car from Taylor Fenwick. I initially had met with him in august and decided to go back to him because of the positive experience I had with him. I felt zero pressure to make a decision, it was obvious that one of his main objectives was for me to walk away happy with my purchase. I can be a bit indecisive when it comes to those types of decisions so having someone that provides information and is helpful without trying to get you to sign on the line at old costs is very important to me. My boyfriend accompanied me during my car hunt and I find that a lot of other sales people had the tendency to talk to him and try to sell him even though I was the one making the purchase. That simply didn't happen with Taylor, which is another big reason why I decided to buy from him. I highly recommend going through him when buying a Hyundai. More

wonderful experience excellent customer service, very knowledgeable and very friendly. provided me with all the information about the vehicle. Will recommend to my family excellent customer service, very knowledgeable and very friendly. provided me with all the information about the vehicle. Will recommend to my family and friends. For sure a positive experience. More

Great experience! We had a great experience at 401 Hyundai! Taylor was very helpful and patient with all of our questions and concerns. We have had our car for over 6 m We had a great experience at 401 Hyundai! Taylor was very helpful and patient with all of our questions and concerns. We have had our car for over 6 months and we love it! We will definitely come back for our next car purchase. More

Friendly atmosphere Great dealership, Trevor was very friendly and made my first experience with 401 Dixie Hyundai enjoyable. I would return there to purchase my next veh Great dealership, Trevor was very friendly and made my first experience with 401 Dixie Hyundai enjoyable. I would return there to purchase my next vehicle More

My first service visit: terrible experience! I bought my new Sonata Hybrid Limited from your dealership a few months ago. The sales representative was Mr. Fernando Toro. At the time, he gave me h I bought my new Sonata Hybrid Limited from your dealership a few months ago. The sales representative was Mr. Fernando Toro. At the time, he gave me his cell number and told me I should be contacting him personally when I needed to bring the car in for service. I thought that was quite odd, so I contacted your main number instead. I have since found out that Mr. Toro may no longer be employed there. I brought the car in for its first service on October 29, 2014. I have listed below a number of items related to my experience for your review: 1. I contacted the dealership to make my first service appointment for my new car; was required to phone back 5 times before I was able to speak with someone in the service dept. 2. Requested shuttle service ahead of time 3. Dropped off the car at 7:55 am on Wednesday and did not receive a lift back to work until after 9 am (a more than 1 hr wait); no pick up requested, given the wait time 4. Asked for an explanation re. why the stereo was working so poorly and barely received a response; something was changed with the equalizer, but no one agreed to show me what the issue had been; when I asked whether I needed to research the problem myself, I was told I should read the manual 5. Reported a serious degradation in fuel efficiency over the first 6 months (900 km on 1 tank initially, down to less than 700 km on a tank of gasoline presently; I had better fuel efficiency on my old Chrysler!!); the service rep did not have an explanation for this and told me it’s normal!! 6. Asked for a quote to repair a scratch in the paint along the lower right-hand side bottom cladding; the quote came back at $850 plus HST; when I asked if you have your own paint-shop, at first I was told yes, and when I asked again if this was in fact true, I was told you use a subcontractor; I was handed a business card for a body shop close by; I then proceeded to have the small damage to the cladding evaluated by another local body shop and was provided a quote at less than one third the cost of yours; needless to say, I have arranged for the repair to be done there, rather than at your dealership 7. Also, the car was not washed externally or cleaned internally (a service other dealership provide routinely); no paper mats to protect the front and nothing to show that a full checkup was done (27-point checklist you advertise) 8. No information, contact or follow up regarding required service now or in the future. 9. No response or follow up to my complaint at all from anyone at Hyundai. Given this first experience with the quality of service I received at 401 Dixie Hyundai, I don’t believe I will be bringing my car back to you, unless I hear that some significant changes have taken place. I have owned many vehicles of different brands over the past 3 decades and have never received such poor service before. More

Dave Martin Makes Your New Car Purchase Hassle Free Being a woman I have always felt that I needed to bring a man along while purchasing a new car. With Dave Martin and Dixie/401 Hyundai after the exper Being a woman I have always felt that I needed to bring a man along while purchasing a new car. With Dave Martin and Dixie/401 Hyundai after the experience I could have come on my own. I even told Dave yesterday when picking up my new Veloster that this was the best experience I have had purchasing a new car (and I have bought or leased every five years). I was looking at test driving quite a few cars at other car dealerships that day we came in...but never had to. Dave has a non car salesman approach and look which both of us found refreshing. Not pushy, very informative, sincere and professional. They were willing to find a car in the province that was the colour I was looking for and Dave came in early on a Saturday to accommodate my schedule to pick up the new car. I will definitely recommend Dixie/401 Hyundai and Dave Martin. I have already had people asking me about the car. More

Helpful and friendly dealership:) Very friendly and helpful staff. Taylor was very well organized and he closed the deal very fast. Nice, polite, knowing all answers. Would really reco Very friendly and helpful staff. Taylor was very well organized and he closed the deal very fast. Nice, polite, knowing all answers. Would really recommend this dealership. More

Review The dealership provided excellent service in all areas! Taylor was very professional, helpful, knowledgeable, and friendly. He made every effort to me The dealership provided excellent service in all areas! Taylor was very professional, helpful, knowledgeable, and friendly. He made every effort to meet my needs and remained dedicated to my satisfaction ever since. More

promises I would recommend this dealership based on the staff I dealt with. Taylor Fenwick found the right car for me based on my wish list. He did the best he I would recommend this dealership based on the staff I dealt with. Taylor Fenwick found the right car for me based on my wish list. He did the best he could when I needed him to hit my price ceiling and also when the dealership let me down. When I paid for my car I assumed I would get the colour I requested. I found this to be a serious flaw in your system. Taylor located the car I required and got it to me with 450 kms on it, a number I agreed upon. I was offered nothing in return for this compromise on my part. I have also had to return the car to remove residue left on the passenger door, which Taylor addressed by having the car redetailed for me. I think Taylor did an outstanding job, keeping me happy through the stress of not receiving what I paid for, however I believe the dealership should have done something about this major oversight. More