401 Dixie Hyundai

Great service, easy booking she just needs to sound happier ☺️, Done within reasonable time. Same day return. No complaints. happier ☺️, Done within reasonable time. Same day return. No complaints. More

I bought my car at this dealership, and I have always done all the services here because they have excellent attention and the products or spare parts they install in my vehicle are 100% original done all the services here because they have excellent attention and the products or spare parts they install in my vehicle are 100% original More

I had the pleasure of working with Deepika finding a replacement EV with low kms. Thanks to her I was able to find one in my price range, and I could not be more happy. replacement EV with low kms. Thanks to her I was able to find one in my price range, and I could not be more happy. More

The visit took twice as long as they said it would. Also, when I asked about concerns with my vehicle, I was told to reach out to Hyundai Canada and the dealership was not willing to help me at all. Also, when I asked about concerns with my vehicle, I was told to reach out to Hyundai Canada and the dealership was not willing to help me at all. More

The dealership was amazing as were the staff they treated us with total respect and were informative in the details and made us comfortable with the purchase treated us with total respect and were informative in the details and made us comfortable with the purchase More

I had a very disappointing experience with 401 Hyundai due to poor communication, lack of transparency, and unprofessional behavior from management. Key concerns: • Important information was not disclos due to poor communication, lack of transparency, and unprofessional behavior from management. Key concerns: • Important information was not disclosed upfront. I was not informed that the Ontario Package and Safeguard were optional, which led me to purchase them unnecessarily. • The original VIN of the vehicle I booked was sold to another dealership, and I was given a different vehicle with a new VIN. This caused multiple back-and-forth updates with my insurance, wasting a significant amount of my time. • day before delivery, I was informed that the ownership papers were not ready and that delivery might be delayed by an extra day. I was offered a dealer plate instead, which was frustrating. After expressing my concerns, the paperwork was suddenly ready on delivery day by 1:00 PM. • The ownership document initially listed only my name, despite my request to include both my wife’s and my name. This issue was corrected one week later, causing further inconvenience. When I shared this feedback with the manager, Jay Blas, his response was extremely unprofessional. He stated that I should have said “thank you very much” before purchasing the car because of my feedback. This comment was rude, dismissive, and unacceptable, especially when addressing legitimate concerns. I chose 401 Hyundai even though other dealerships offered me a better price. Unfortunately, I regret that decision due to the poor customer service and lack of accountability. Based on my experience, I cannot recommend this dealership. More

Is always the Best and great customer experience I get at 401 Hyundai Dixie, thanks at 401 Hyundai Dixie, thanks More

Great service experience. Kevin and Miguel were patient and took the time to clearly explain every concern. Glen in finance was also very helpful and professional throughout t Kevin and Miguel were patient and took the time to clearly explain every concern. Glen in finance was also very helpful and professional throughout the process. Highly recommended dealership. More

Ester was my service advisor. Boy does she know her stuff. She was warm and welcoming. She's a welcomed addition to the Dixie 401 team. Its clear she's a seasoned advisor which b Boy does she know her stuff. She was warm and welcoming. She's a welcomed addition to the Dixie 401 team. Its clear she's a seasoned advisor which brings an extra element of comfort. More

Ester was my service advisor. Boy does she know her stuff. She was warm and welcoming. She's a welcomed addition to the Dixie 401 team. Its clear she's a seasoned advisor which b Boy does she know her stuff. She was warm and welcoming. She's a welcomed addition to the Dixie 401 team. Its clear she's a seasoned advisor which brings an extra element of comfort. More