Hyatt INFINITI

Sales Dept, had no time for me. Enough said. Maybe no stock. Maybe next time. Enough said. Maybe no stock. Maybe next time. More

Very nice place, great vehicles, conveniently located, Thank you for great service and reliable car Thank you for great service and reliable car More

Charged me an hour if shop time to tell me my headlights needed replacing. Surely step one is - is there power? That shouldn’t take an hour. Happily told me I needed to fix other things that were not really needed replacing. Surely step one is - is there power? That shouldn’t take an hour. Happily told me I needed to fix other things that were not really urgent on a 13 year old vehicle. So it seems the technician spends 5 minutes to figure out my why my headlights weren’t working and another 55 minutes of my paid for time looking for other things to get me to pay for fixing. Doesn’t seem very honest to me. Hopefully I don’t need to go back. Just bought a new vehicle - different manufacturer - hoping that dealership will be more honest/reasonable. More

Very professional, efficient and got me in and out of the service department quickly. Great service! service department quickly. Great service! More

The staff that I dealt with worked as a cohesive team with smooth flow from one step of the process to the next. I had made an appointment with Freedom the previous day indicating the vehicle I would li with smooth flow from one step of the process to the next. I had made an appointment with Freedom the previous day indicating the vehicle I would like to trade. I was early for the appointment but Freedom saw me drive up and came out to greet me. Great because I'd never been at Hyatt Infiniti before. We had a coffee then went on a test drive. Freedom drove first showing me the ins and outs of the QX 50.Then I drove. Upon returning to the dealership was introduced to Andy the sales manager. We had a good upfront discussion about the value of my trade in and decided to purchase. Met with Brittany to start the paperwork. She was very efficient and went through the steps thoroughly. As I had requested different tires and they wanted to detail the vehicle it was determined we would complete the paperwork early next morning and take the vehicle home. Freedom stuck with me to make sure I was up to speed as he knew I hadn't purchased a vehicle in 14 years. Freedom introduced me to Ray the next morning. Ray gave me a thorough hands on tutorial on the operation of the QX 50. also sent operational info. to my email. Brittany had the paperwork including registration and pink slip ready to go. seamlessly. Had a parting chat with Andy and the team and drove away happy! . More

Steve is always extremely knowledgeable and helpful. We have been servicing our 2009 G37s at Hyatt since we bought it new. Exceptional car and exceptional service! We have been servicing our 2009 G37s at Hyatt since we bought it new. Exceptional car and exceptional service! More

Friendly, professional and knowledgeable staff from start to finish! Everyone here makes the process of choosing, purchasing and servicing vehicles pleasant and easy! to finish! Everyone here makes the process of choosing, purchasing and servicing vehicles pleasant and easy! More

I am first time Infiniti owner and Hyatt has exceeded my expectations in all departments. Their departments are easy to work with and their staff is highly professional. I would highly recommend. expectations in all departments. Their departments are easy to work with and their staff is highly professional. I would highly recommend. More

Among the most professional of dealerships that I have dealt with. I recommend them highly if you are in the market for a vehicle. I would buy from them again. dealt with. I recommend them highly if you are in the market for a vehicle. I would buy from them again. More

Devin, Sam, and Michael in service department made this recall experience right for an out of town client. Many thanks 🙏🏼 recall experience right for an out of town client. Many thanks 🙏🏼 More