Barrie Chrysler Dodge Jeep Ram

This is the 4th time purchasing a jeep product and my 5th vehicle from Barrie Chrysler Dodge Jeep Ram. Each time,this experience has been nothing but a pleasure from a service and customer satisfaction persp vehicle from Barrie Chrysler Dodge Jeep Ram. Each time,this experience has been nothing but a pleasure from a service and customer satisfaction perspective. Sales rep. Mr. Steve Dunn from Barrie Chrysler Dodge Jeep Ram is an exceptionally dedicated sales person and has been there for all of our car purchases with fair and equitable treatment as well as exceptional customer service. Steve's dedication and professionalism has been the main reason for our repeat business at Barrie Chrysler Dodge Jeep Ram. One of the greatest things that Steve has offered during the purchase process is his commitment to the customer even after the sale and treatment that is fair an equitable. Steve has always made himself available anytime for any follow-up questions or problems and always takes care of the customers needs. I also appreciate his superb communication throughout the purchase process. I have and wouldn't hesitate to endorse Barrie Chrysler Dodge Jeep Ram and specifically Steve Dunn for enhancing this experience! John Murphy Barrie More

Wonderful experience from Kyndahl, Christy Patricia and everyone at Barrie Chrysler great job words can't express the great experience I received hope to keep up the great work everyone at Barrie Chrysler great job words can't express the great experience I received hope to keep up the great work More

The dealership is very well managed for the convenience of the clients. Appointments are set and met in a timely fashion. The sales group are knowledgeable of the product they selling. of the clients. Appointments are set and met in a timely fashion. The sales group are knowledgeable of the product they selling. More

I had a great experience with Barrie Chrysler and the sales rep was very helpful. I love my new Jeep and it was easy to shop online. sales rep was very helpful. I love my new Jeep and it was easy to shop online. More

Staff was very helpful in understanding our needs. We never felt pressured and Kayla went above and beyond answering emails after hours trying to find the best vehicle for us :D never felt pressured and Kayla went above and beyond answering emails after hours trying to find the best vehicle for us :D More

I have used this dealership to purchase my last 2 vehicles, 2006 and than replaced vehicle and bought 2015. My 2015 Caravan was blowing air that was not very cool so I wanted AC inspected. Booked a vehicles, 2006 and than replaced vehicle and bought 2015. My 2015 Caravan was blowing air that was not very cool so I wanted AC inspected. Booked an appointment. Dropped it off. After 4.5 hrs no followup phone call was made so we called. Asked for service dept. Tech asked for name and vehicle. Said he was looking at it and that there was a small leak in rear AC but was under warranty. Said our tech was just finishing up and would call us back. We hung up feeling relief that job was covered. 10min later our tech calls back and tells us about leak we said yes other worker let us know about it. Then tech says total cost to fix is just over $1800. I said what? We just spoke with your coworker he said it under warranty. He then said I don't know who you spoke to but it's not. We questioned why we would be told misinformation. He said he did not know who would say that. We questioned how many people were working. He said only 4 including himself and so we said well someone just gave us wrong information. Not impressed. Very poor communication. Needless to say we drove over 10min later. We brought up communication error and was informed there was a 2019 caravan in as well and other tech got them mixed up. We asked how that was possible since he asked for our name. We paid the fee and left very dissatisfied. To rectify their error they should have waived the inspection fee to apologize and create better repoire with a long standing customer. More

Very inconvenient to have to drop off car and come back hours later just for an oil change. Especially during covid you have up to 4 people in my van where as if you had the oil pit opened I drive in stay hours later just for an oil change. Especially during covid you have up to 4 people in my van where as if you had the oil pit opened I drive in stay in my car and leave and nobody touches the inside of my car More

Not happy with work that was completed on my Dodge Ram. Work completed that I didn’t ask for or wasn’t necessary. Would recommend if you had warranty on your vehicle. Work completed that I didn’t ask for or wasn’t necessary. Would recommend if you had warranty on your vehicle. More

Andrea was amazing! She helped navigate the buying process with ease. Andrea was friendly and knowledgeable! I met with Christy personally as well and wow, it’s nice to see a general manager who take process with ease. Andrea was friendly and knowledgeable! I met with Christy personally as well and wow, it’s nice to see a general manager who take pride and care in her team and business Christy and Andrea went out of their way to help. Thanks Andrea and Christy! More

Air conditioning went out on one of the hottest days. Next day appointment was no problem. Truck ready in hours with no charge. 🤠Well done. Next day appointment was no problem. Truck ready in hours with no charge. 🤠Well done. More