Shaw GMC Chevrolet Buick

I worked with Ben Hauser in buying a 2020 Chevy Trax. It was a positive experience unlike my most of my car buying experiences in the past. I went in knowing what I wanted to buy and Ben helped make it ha was a positive experience unlike my most of my car buying experiences in the past. I went in knowing what I wanted to buy and Ben helped make it happen. More

I had the pleasure of work with Randy MacFarlane. I was blown away by his excellent communication skills and his ability to understand my situation to find me the best suited vehicle for me. He went above blown away by his excellent communication skills and his ability to understand my situation to find me the best suited vehicle for me. He went above and beyond to even educate me with the process and how each stepped worked and why. I felt extremely comfortable working with him and not once did I feel pressured to buy. Ive gone numerous times back and forth and he was very much willing to explain the difference and ultimately alllowed me to make the perfect choice. Im very ecstatic with my vehicle and Im very pleased at how positive my experience was with Randy. I will definitely be coming back because of Randy for future vehicles and I will definitely be referring him to friends and family. Thank you Randy for an awesome and educational experience. I love my car!!! More

Randy was such a pleasure to deal with. He is really kind and isnt just trying to put you in a car for the sake of, he wants to help you find a car you actually want at a price you can afford. the dealership and isnt just trying to put you in a car for the sake of, he wants to help you find a car you actually want at a price you can afford. the dealership took car of plates and registration for us so everything was good to go when we picked up the vehicle. all in all a very easy and speed bumpless process. definitely recommend randy if you want a salesperson who is an actual person first, and selling cars second. More

I have been trying to get a second key for my car, purchased second hand in April 2020. To date I have received nothing but excuses (sister company misplaced it) or promises of action, none of which h purchased second hand in April 2020. To date I have received nothing but excuses (sister company misplaced it) or promises of action, none of which have produced the key. I cannot understand the problem here, it was promised at the outset and despite numerous follow-up emails I am still in possession of one slightly bent and damaged key. Very disappointed with this after sales ervice. More

i ordered new tires ,when i showed up for install i was there 2hours ,then was told they were wrong size. no sorry, no compensasion.nothing . think twice befor going to SHAW. managers reply is not corre there 2hours ,then was told they were wrong size. no sorry, no compensasion.nothing . think twice befor going to SHAW. managers reply is not correct. was not told anything.no answer for mixup. i called day befor to check correct size and was told they were. i bought a tire preveusly and they were rite size. why not this time not satisfied. no call NOTHING!!!. not impressed. More

More than happy with my experience purchasing a vehicle through Randy McFarland. I like to do my own searching and researching and he left me to it. Never felt pressured or pushed. I’ll surely be a retu through Randy McFarland. I like to do my own searching and researching and he left me to it. Never felt pressured or pushed. I’ll surely be a return customer of Shaw! More

I can't say enough about Shaw. I bought my first Terrain Denali in 2013 and wanted another one. My first experience was fantastic so I went back. As I expected, the second time around was just as great. I'm Denali in 2013 and wanted another one. My first experience was fantastic so I went back. As I expected, the second time around was just as great. I'm a fan of the old body style so I had to buy used. I don't live in Calgary anymore however, I knew I would receive the best service so, a 16 hour drive later and I had the exact vehicle I wanted. Because I was so far away, the deal was done buy phone. When I arrived to pick up my terrain it was exactly as stated and ready to go. I can't say enough about the team who worked with me, Randy, Billy, Katarina and Michelle, they were awesome! Excellent customer service, very knowledgeable and great to deal with. Hats off to Shaw for having the best people! More

Had a good experience with all the staff I had dealt with. They were understanding about the situation and had work around for the issues at hand. Had a great team of individuals help me. They recommend with. They were understanding about the situation and had work around for the issues at hand. Had a great team of individuals help me. They recommended and had the car I wanted in their stock and made sure I left with a smile on my face! More