Universal Ford Lincoln

Excellent Quick and timely Vehicle taken in for recalls Work done quickly with no pressures for additional work Vehicle exterior cleaned for return home Quick and timely Vehicle taken in for recalls Work done quickly with no pressures for additional work Vehicle exterior cleaned for return home Dropped me off at work and picked up to collect behicle More

Service Made my appointment on line and was in & out in good time Highlight was while waiting Frank came by and entertained us with a few family friendly jok Made my appointment on line and was in & out in good time Highlight was while waiting Frank came by and entertained us with a few family friendly jokes More

Universal Amin Hamir is Excellence Amin Hamir is Universal’s excellence... Expert advice, friendly and heartwarming, that has built loyalty and trust in our new found Ford friendship fo Amin Hamir is Universal’s excellence... Expert advice, friendly and heartwarming, that has built loyalty and trust in our new found Ford friendship for life!!! We love our XLT and focus, and will continue to tell everyone.. You want quality, service, and outstanding care, Go to Amin Hamir and Universal!!! More

Spectacular Service I have given a 5 star rating because the customer service I received was top notch. My family has been buying from Universal Ford since the 80’s. We k I have given a 5 star rating because the customer service I received was top notch. My family has been buying from Universal Ford since the 80’s. We keep coming back because they treat us like family. From the sales team (Chris) to the help with financing (Danny). I was always treated with respect, kindness and valued as a return customer. More

Newmar Baystar Motorhome This was our first-time annual service checkup. I feel comforted that Universal is fully equipped to handle my future needs when servicing our Motorho This was our first-time annual service checkup. I feel comforted that Universal is fully equipped to handle my future needs when servicing our Motorhome. More

Friendly and efficient My vehicle was serviced quickly. Friendly staff were helpful. I would recommend Universal Ford for servicing. I like that they store your seasonal tir My vehicle was serviced quickly. Friendly staff were helpful. I would recommend Universal Ford for servicing. I like that they store your seasonal tires for a reasonable fee. More

Service Dagg is always prompt and meets or exceeds what I expect for a service advisor, vehicle is always ready when promised cleaned and washed and ready for Dagg is always prompt and meets or exceeds what I expect for a service advisor, vehicle is always ready when promised cleaned and washed and ready for print pick up after service is completed More

Very easy to deal with! Purchased a 2019 F150, Universal had a great selection to choose from. My salesmen was very responsive and knowledgeable. Once my vehicle was picked o Purchased a 2019 F150, Universal had a great selection to choose from. My salesmen was very responsive and knowledgeable. Once my vehicle was picked out everything else was handled making the deliver process quick and easy. More

No more Ford and no more Universal Ford Lincoln for me This dealership sucks. Big time! Terrible customer service. I went four times there for maintenance only to find out that I have no appointment. Tha This dealership sucks. Big time! Terrible customer service. I went four times there for maintenance only to find out that I have no appointment. That's after I have made appointments online or by phone. I'm done with this dealership and done with Ford. More

Horrible Service I took my 2012 Ford Escape here for a recall..they did a recall and inspection ..it took two days...I drive off and hear a horrible sound coming from I took my 2012 Ford Escape here for a recall..they did a recall and inspection ..it took two days...I drive off and hear a horrible sound coming from the front end..I call back and they said bring back the following week. Again I leave it for the day call the service advisor And he says I’ll call you back in an hour ..hours go by I figure he forgot to call ..I show up there to pickup my vehicle they tell me the wheel bearing and gun needs to be replaced on passenger side ..I get it fixed somewhere else ..they gave me no invoice or work order..so I change passenger wheel bearing only to find out after going back to dealership a third time she gives me invoice and it says drivers side !! Then they tell me you can wait to get tires until October but foreman says you need to get them right away they are separating..service manager said he was going to call me back but now has decided to take a long weekend and won’t be back until next week..if you did inspection you would have been able to tell me about wheel bearing but you didn’t ..however when I took the vehicle in there was no noise ..then another advisor told me i Didn’t notice the noise before because it could have been in the back ? If it’s the front wheel bearing why would that make a difference ? Talk to me like an idiot ..I will never buy another Ford or go to Universal Ford More